Wickes - Welwyn Garden City Avis 

156
•
TrustScore 5 sur 5

4,9

1 Bessemer Road, Welwyn Garden City Hertfordshire, AL7 1GF, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Harrison is a great asset to your store.He was really friendly and helped me to get my materials and load them onto the vehicle!Excellent customer service and great value for materials in store.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional knowledgeable approachable and Greg went above and beyond to help me out . Give that man a raise

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ollie did a great job - I highly recommend going with him for the design. He always responded quickly and went beyond what was needed (eg spending extra time on the visual design to make sure we could... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolute waste of time. Booked in for a bathroom and kitchen design appointment. The person was so uninterested, would not look at our drawings or measurements. Did not offer any real advice and w... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Quincaillerie
  2. aussi dans
  3. Magasin d'articles de salle de bains
  4. Magasin de matériel de cuisine
  5. Société d'énergie solaire

À propos de Wickes - Welwyn Garden City

Écrit par l'entreprise

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Coordonnées de contact

  • 1 Bessemer Road, Welwyn Garden City, Hertfordshire, AL7 1GF, Royaume-Uni

  • +441707428652

4,9

Excellent

TrustScore 5 sur 5

156 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(156)

14 656 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Today I dealt with a guy called Greg

Today I dealt with a guy called Greg. He was extremely helpful and knowledgeable about plumbing and really helped me out of a tight spot with a sink issue. In my opinion Wickes WGC is the best store around. Always fully stocked with great choices.

13 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We appreciate you taking the time to leave us this fantastic five-star review! We're so glad to hear that Greg was helpful and knowledgeable and that you find our store to be well-stocked with great choices. -AK

Noté 5 sur 5 étoiles

Great service from Lewis!

Great service and help from Lewis in store the other day, along with his other two colleagues on the front desk.
Lewis checked information and compared product specifications in a friendly and courteous manner, which lead to an in-store sale. Good work!

8 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi, Silv. Thank you for taking the time to share your review with us. I'm delighted to learn that, Lewis and staff in store were helpful and friendly. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Welwyn Garden City

Welwyn Garden City
Always helpful nothing is too much trouble. Thanks to Mitchell and Lewis.

8 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi Sam Moore, We appreciate your kind words! We're happy to hear that Mitchell and Lewis could provide great service. Thank you for your positive feedback. -LC

Noté 5 sur 5 étoiles

I had a great experience at the Wickes…

I had a great experience at the Wickes showroom thanks to Amy. She was friendly, knowledgeable, and went out of her way to help me find exactly what I needed. Her excellent service made the whole process smooth and stress free!

6 septembre 2025
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Réponse de Wickes - Welwyn Garden City

We appreciate you taking the time to leave us this feedback. We're happy to hear that Amy was friendly, knowledgeable, and went out of their way to help you which made the process stress free. -AK

Noté 5 sur 5 étoiles

What a beautiful showroom

What a beautiful showroom! And even better team! We came in to look round at potentially getting a new Bathroom, when we were approached by Amy who answered all our questions. Extremely helpful and polite. Will definitely be coming back to this store when we decide to go ahead with our project.

6 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We appreciate you taking the time to share your feedback. We're happy to hear that you found our showroom beautiful and that Amy was helpful and polite and was able to answer all your questions. We look forward to seeing you again for your bathroom project! -AK

Noté 5 sur 5 étoiles

Bathroom experience

Really happy with my new bathroom with wickes. A big thank you to Amy. She was great and so helpful throughout the whole process.

16 juillet 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We're delighted that you are really happy with your new bathroom. It's great to hear that Amy was so helpful to you during the process. -AK

Noté 5 sur 5 étoiles

Attentive and quick

Greg sorted out my paint for me straight away and was kind in the process.

6 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hello Fiona, thanks for your five-star review, and I'm glad that Greg in our Welwyn Garden City store was super helpful throughout your visit! - Dylan

Noté 5 sur 5 étoiles

Amy was great and made it all so…

Amy was great and made it all so simple. We got a great kitchen for a good price!

2 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We're happy to hear that you had a simple experience and are pleased with your new kitchen and its value. Thanks! -AK

Noté 5 sur 5 étoiles

Really helpful and knowledgeable

Really helpful and knowledgeable. Mitchell in particular was very helpful for me understanding the type of paint, how to paint and the nuances I didn’t know about.

1 septembre 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi Sid,

We're happy to hear that you found our team helpful and knowledgeable! We appreciate you mentioning the assistance you received in understanding the painting process. Thanks for your feedback!

-Ellysse

Noté 5 sur 5 étoiles

Great service

Great service when I visited the store last week. Greg gave me great advice on the best tiles to use for my bathroom so appreciate the extra service

21 août 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Greg in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Amazing customer service

Mitchell was really helpful yet again always knew exactly what I needed thank you so much Mitchell this is 100% the store to go to

21 août 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi, Megan. Thank you for taking the time to share your review with us. I'm happy to see that, Mitchell, was really helpful in store, providing excellent customer service. Thank you again for your valuable feedback. - Scott H

Noté 4 sur 5 étoiles

New Kitchen

We are really pleased with our new Wickes kitchen. Our designer Ollie was extremely helpful throughout. There were a few hiccups along the way but Ollie found solutions to resolve these immediately. Ollie was very responsive, polite and professional at all times and we would like to thank him for his help.

14 août 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi Catherine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ollie in our store and that they provided you with useful advice in bringing this new Kitchen to life. -AH

Noté 5 sur 5 étoiles

Amy in WGC branch worked seamlessly to…

Amy in WGC branch worked seamlessly to help me get my dream kitchen. The project was filled with problems and delays at my end and Amy done everything to make it happen and overcame all obstacles I threw at her. She’s polite, courteous, intelligent and punctual, she really know her stuff. Wouldn’t hesitate to recommend her for any planning and design, she’s an asset to Wickes. Mandy

15 juillet 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi Mandy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amy in our store and that they provided you with useful advice and help in designing this kitchen. -AH

Noté 5 sur 5 étoiles

Ollie was great.always on hand to help…

We have just refurbished our kitchen and shower room. Oliver Beatie our designer was excellent throughout the whole process. Whilst the fitters were speedy and did a great job Ollie was always helpful solving any issues along the way - nothing was too much trouble. Totally professional. We are very happy with the design too so thank you 😊.

1 juillet 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi, Sandra. Thanks for taking the time to share your review with us. We're delighted to hear that you are happy with your refurbished kitchen and shower room. It's great that your designer, Oliver, was excellent and helpful throughout the process, solving any issues that arose. Thank you for your positive feedback. - Scott H

Noté 5 sur 5 étoiles

Today I went to Hatfield Wickes and…

Today I went to Hatfield Wickes and bought a lawnmower - however, when I got it home and unpacked it to assemble it I couldn’t work out how to assemble the handles and thought there was a manufacturer error with the screw. I drove back to my nearest branch in Welwyn Garden City frustrated; emotional and upset and spoke with Steve to inform him of my issue and could he assess the situation. Steve stood back and observed what I had done then proceeded to assemble the handles correctly- even explaining how to keep screwing in the black screw at the base of the lawnmower so it fully threads through.
Steve is a credit to Wickes as his customer service is exemplary - he went above and beyond - Steve deserves employee of the month!

Thanks again Steve.

Bernadette.

5 août 2025
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Réponse de Wickes - Welwyn Garden City

Hi, Bernadette. Thank you for taking the time to share your review. I'm really pleased to see that, Steven, was able to help you assemble your lawnmower, providing excellent customer service. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Super helpful

Pawel ..sorry can’t quite recall your name helped me with moving a purchase to my car. Really friendly and helpful and an asset to your company. Welwyn garden city store

12 juillet 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with this colleague in our store and that they provided you with useful advice. -AH

Noté 5 sur 5 étoiles

Wonderful service from Mitchell

Wonderful service from Mitchell. So friendly and knowledgeable, he helped me get the correct guttering items for my shed.
Mitchell also helped me start the process of setting up a trade card account.
Very happy customer.

23 juillet 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi, Samantha. Thank you for taking the time to share your review with us. I'm delighted to see that, Mitchell was friendly, knowledgeable and helpful during your visit. Thank you again for your kind feedback. - Scott H

Noté 5 sur 5 étoiles

Fantastic new kitchen…

Our kitchen designer Amy (WGC branch ) was excellent, couldn’t do enough to help us pick our kitchen.
Kitchen fitters made an amazing job and nothing was too much trouble.
Whole service from start to finish was brilliant

22 juillet 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

Hi Barry, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Amy in the WGC branch picking your new kitchen. - LC

Noté 5 sur 5 étoiles

Amazing

They helped me finding exactly what I needed and they were friendly professional and very quick. I definitely recommend them.

15 juillet 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We're happy to hear that we provided you with exactly what you needed in a friendly, professional, and quick manner. We appreciate your recommendation! -PP

Noté 5 sur 5 étoiles

Greg and Micheal

Greg and Michael were incredibly helpful. They guided us in choosing the right product and provided excellent attention throughout the process.

27 juin 2025
Avis spontané
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Réponse de Wickes - Welwyn Garden City

We're happy to hear that Greg and Micheal were incredibly helpful and provided excellent guidance throughout your selection process. Thank you for your positive feedback! -AK

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