Wild earth were amazing to deal with from beginning to end. My order arrives super fast, they were very prompt in communication and supported me when I had an issue with my purchase. Would highly rec... Voir plus
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Elderly active traveller. Previously had disastrous results buying shoes online. Googled "Best Women's Lightweight Waterproof Walking shoes"; as my current shoes started leaking in the rain on... Voir plus
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Have ordered off Wild Earth a few times. Every time the products have arrived on time (Or even earlier than expected) & have been in good condition - one shipping box was a little beaten up but the... Voir plus
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I wrote an earlier review in which I praised the shoes but complained that I had been overcharged. Wild Earth immediately responded and advised me to contact Hayden, who sorted out the issue promptly... Voir plus
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À propos de l'entreprise
- Magasin de vêtements et d'articles de plein air
- aussi dans
- Magasin de chaussures
- Magasin de vêtements de sport
À propos de Wild Earth
Écrit par l'entreprise
About us
HIKE | CAMP | CLIMB | TREK | TRAVEL
Your favourite brands.Our expert knowledge. Adventure is Here!
AUSTRALIAN OWNED. EXPERT OUTDOOR STAFF. FAST FREE SHIPPING*. EASY RETURNS. BEST BRANDS & PRICES. ADVENTURE GEAR SPECIALISTS.
Wild Earth is Australia’s outdoor store for people who truly crave adventure. With more than 130 leading outdoor brands from Australia and around the World, including; Sea to Summit, Osprey, Deuter, Tatonka, Marmot, Camelbak, Thermarest, Jetboil, Vango, Scarpa, Darche and Sahara, and many others, to ensure we provide you with a huge range of high quality, reliable products, at our special everyday low prices
Adventure is in our blood, so whether your planning your next big trip, adventure race, climbing route, or through hike, our staff have the real-world experience to help you choose the right gear.
And we are just as passionate about our customer service. Shop in-store, or online, and if you have a question about anything we do, please don’t hesitate to call us on 1800 841 847, or email us at service@wildearth.com.au We are here to help you plan your next big adventure.
Coordonnées de contact
25 Central Drive, 4220, Gold Coast, Australie
- 1800 841 847
- service@wildearth.com.au
- www.wildearth.com.au
4,8
Excellent
19 k avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Love this online store for everything hiking!
Excellent customer service, fast delivery, great product range. I love this online store for everything hiking!
23 février 2025
Réponse de Wild Earth
Hi Audrey,
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our customer service and enjoyed the speed of our delivery. It's wonderful to know that you appreciate our product range for hiking essentials.
We're committed to providing the best service and products for all your adventures!
Kind regards,
The Wild Earth Team
New Salamon 25L run pack.
Hi team, was so excited to get my hands on this new Salamon pack that had been recommended by your team in store. I oredered it a week ago but when I looked at it to show my mate I saw it was reduced at 30$ off. I am still happy with my purchase and wanted to order it before it sold out however the price reduction did leave a slightly bad taste.
24 février 2025
So, so happy!
Excellent products available to purchase and timely postage and delivery.
24 février 2025
Réponse de Wild Earth
Hey Vesna, thanks for sharing your thoughts with us!
Our ultimate goal is to get you out into nature and experiencing outdoor adventures as soon as possible, so we're stoked to hear that your order arrived so quickly!
Happy Adventuring,
The Wild Earth Team
This was my 1st time using their online…
This was my 1st time using their online service. They responded to my enquiries quickly, providing clarification.
The products were as described and delivered within the agreed timeframe.
I like the variety of products available. I will buy from them again.
24 février 2025
Réponse de Wild Earth
Hi Tats, thanks for taking the time to review our service.
It's great to hear that the customer service team was able to resolve any queries you had.
Have a good day!
Kind regards,
The Wild Earth Team
Wild earth have exceeded expectations…
Wild earth have exceeded expectations again and provided great customer service and got my product to me in great time. Very happy and will definitely shop again!
24 février 2025
Réponse de Wild Earth
Hi Benny, thank you so much for taking the time to share your experience with us!
We strive to provide our customers with exceptional service and a memorable experience, so it's great to know that we have met your expectations.
Happy Adventuring,
The Wild Earth Team
Excellent experience
Excellent experience. Great insight and detail from the staff on product selection.
Very helpful and attentive to individual needs.
24 février 2025
Réponse de Wild Earth
Hi Lachlan, we so appreciate your thoughtful review and the time you took to share your experience with us!
Our team is dedicated to delivering outstanding service and creating memorable moments for our customers. It's truly gratifying to hear that we've succeeded in meeting your expectations.
Wishing you many more exciting adventures ahead!
Kind regards,
The Wild Earth Team
Good evening though my product was not…
Good evening though my product was not available
20 décembre 2024
Réponse de Wild Earth
Hi there,
Thank you for taking the time to leave a review. I'm really sorry to hear that the product you wanted was not available. We strive to keep our inventory up-to-date and ensure availability for our customers. If there's anything specific you're looking for or if you have any further concerns, please reach out to us at service@wildearth.com. We'd love to help find a solution for you.
Kind regards,
The Wild Earth Team
Great range of outdoor Thank you!wear & shoes &…
Great range of outdoor wear & shoes & helpful friendly service.
16 février 2025
Réponse de Wild Earth
Hi Nikki, thank you for your review!
We are thrilled to hear that you are satisfied with both our service and product.
Our team works hard to ensure that we deliver high-quality products and friendly customer service, so it is always great to hear when our efforts have paid off.
Happy Adventuring,
The Wild Earth Team
Awesome selection with good quality…
Awesome selection with good quality products
Staff very helpful and knowledgeable
23 février 2025
Réponse de Wild Earth
Hi Arran, thank you for your review!
We are thrilled to hear that you are satisfied with both our service and product.
Our team works hard to ensure that we deliver high-quality products and excellent customer service, so it is always great to hear when our efforts have paid off.
Happy Adventuring,
The Wild Earth Team
Delivery was quick and easy
Delivery was quick and easy. The bag is great and suits our needs.
23 février 2025
Réponse de Wild Earth
Hi Karl, thanks for the review.
We are glad the ordering process was quick and easy and that your parcel was delivered so fast!
Kind regards,
The Wild Earth Team
The Sales assistant that helped with no fuss!!
The Sales assistant that, first asked politely if I need any help, was great. Helped with my Merino wool T Shits and other gear I bought. Was extremly helpful and understanding. Thankyou
22 février 2025
Réponse de Wild Earth
Hi Andrew, thank you so much for taking the time to share your experience with us!
We strive to provide our customers with exceptional service and a memorable experience, so it's great to know that we have met your expectations.
Happy Adventuring,
The Wild Earth Team
Réponse de Wild Earth
Hi Gina,
Thank you so much for your kind words! We're delighted to hear that you enjoyed our service, appreciated the pricing, and received your order quickly. It's our goal to ensure a smooth shopping experience every time.
Looking forward to serving you again!
Kind regards,
The Wild Earth Team
I love Wild Earth
I love Wild Earth. A great independent Australian business with great products and service.
23 février 2025
Réponse de Wild Earth
Hi Robyn, thanks for the review.
We're thrilled to hear this, and I'm sure we will see you again in the near future!
Cheers,
The Wild Earth Team
Extremely helpful staff
Extremely helpful staff, good selection of products. Particularly loved all the staff and customers singing Happy Birthday!
22 février 2025
Réponse de Wild Earth
Hi Teresa, we so appreciate your thoughtful review and the time you took to share your experience with us!
Our team is dedicated to delivering outstanding service and creating memorable moments for our customers. It's truly gratifying to hear that we've succeeded in meeting your expectations.
Wishing you many more exciting adventures ahead!
Kind regards,
The Wild Earth Team
Item arrived in good time and was…
Item arrived in good time and was exactly as described.
21 février 2025
Réponse de Wild Earth
Hi Rubee, thank you for your review!
We are thrilled to hear that you are satisfied with both our service and product.
Our team works hard to ensure that we deliver high-quality products and excellent customer service, so it is always great to hear when our efforts have paid off.
Happy Adventuring,
The Wild Earth Team
Honest dealings
I was impressed the French knife brand was in QLD. I looked at the offerings & reviews were positive.
7 février 2025
Avis spontané
Réponse de Wild Earth
Hi Anthony, thanks for the review.
We're thrilled to hear this, and I'm sure we will see you again in the near future!
Cheers,
The Wild Earth Team
Great equipment and high value staff
22 février 2025
Réponse de Wild Earth
Hi Darren, thank you for your review!
We are thrilled to hear that you are satisfied with both our service and product.
Our team works hard to ensure that we deliver high-quality products and excellent customer service, so it is always great to hear when our efforts have paid off.
Happy Adventuring,
The Wild Earth Team
Réponse de Wild Earth
Hey Karin, thanks for sharing your thoughts with us!
Our ultimate goal is to get you out into nature and experiencing outdoor adventures as soon as possible, so we're stoked to hear that your order arrived so quickly!
Happy Adventuring,
The Wild Earth Team
Order came in quick
Order came in on the expected delivery date. Packaged was well done and also include a "Do not use a blade" label to prevent any damages to the item i.e. shirt
21 février 2025
Réponse de Wild Earth
Hi Phi, thank you for your review!
We are thrilled to hear that you are satisfied with both our service and product.
Our team works hard to ensure that we deliver high-quality products and excellent customer service, so it is always great to hear when our efforts have paid off.
Happy Adventuring,
The Wild Earth Team
Helpful and knowledgeable staff and…
Helpful and knowledgeable staff and quality gear.
22 février 2025
Réponse de Wild Earth
Hi Kev, thanks for the review.
We're thrilled to hear this, and I'm sure we will see you again in the near future!
Cheers,
The Wild Earth Team
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