It was a seamless transition from order to delivery! Matt was beyond helpful and insightful. Will be ordering all of my windows through them moving forward!
L'entreprise a répondu
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Lisez les avis des autres
I believe this is my 3rd or 4th time purchasing windows from this group. The ease of ordering and follow up confirmation from their office staff is top notch. Always pleased with the finished product... Voir plus
L'entreprise a répondu
Pending satisfactory resolution. Some of the Windows were missing weep hole covers/ the latches used to open for cleaning, however they have assured me they will be sending the missing pieces. Window... Voir plus
L'entreprise a répondu
Our 70 year old home has several non standard sized windows. We're slowly redoing all the windows in our home. Window Estore is the only diy solution we were able to locate. The process of ordering i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
WindowEstore is the #1 online seller of high performance energy efficient windows & sliding glass doors custom built to maximize energy efficiency, sound-dampening, and security. Get the highest quality windows and sliding glass doors at the best prices by buying direct with our easy ordering tool. The oldest and most trusted online window and sliding glass door dealer in the nation!
Coordonnées de contact
1912 West Anderson Lane Suite 208B, 78757, Austin, Etats-Unis
- 855-290-6366
- customerservice@windowestore.com
- www.windowestore.com
4,8
Excellent
455 avis
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Réponse de WindowEstore.com
Thanks so much for the 5 Star review Erica! We appreciate your kind words and your business very much!
Online ordering was easy
Online ordering was easy. The windows arrived as expected and fit as expected. I also liked that I received a call to verify what I was ordering was actually going to work.
8 janvier 2024
Réponse de WindowEstore.com
Thanks so much Dino! We appreciate your business very much!
easy to deal with just waiting on my…
easy to deal with just waiting on my order to come in
6 février 2024
Réponse de WindowEstore.com
Thanks Michael! We appreciate the 5 Star review!
Excellent Customer Service and Product
Excellent Customer Service and Product! They called to verify my order and provide ship date. This is my second order and my go-to for new windows.
28 janvier 2024
Réponse de WindowEstore.com
Thanks so much for your kind words and 5 Star review Rachel! We appreciate your business very much!
Very satisfied client
This is my second purchase from WindowEStore!
Our first purchase was for replacement windows which exceeded all expectations. Hence there was nothing to consider when we needed windows for new construction.
Quick easy process and great communication. They even verify your selections with you before the order is booked so no inadvertent errors.
15 janvier 2024
Réponse de WindowEstore.com
Thanks so much for the wonderful 5 Star review Glenn! We appreciate your business very much!
Excellent customer service
Excellent customer service! I called them before putting the order and Dereck was very helpful. He spent 15min, with me over the phone and answered all my questions. After putting the order, Sandra called me and checked the measurements with me. Five days later I had a confirmation email with a target delivery date. I am extremely happy with WindowEstore service overall!
7 janvier 2024
Réponse de WindowEstore.com
We appreciate your business and the 5 Star review Fabrice! have a wonderful week and please call us if you need us!
The salesperson told me three to five…
The salesperson told me three to five weeks due to the Christmas holiday. I got my email this week. My delivery is six weeks out.
15 décembre 2023
Réponse de WindowEstore.com
Richard, we noticed your order had a slight delay to it. We're working with our manufacturer as we speak to help expedite your order. Hopefully we'll be successful and get your order to you ASAP! We'll email you with a revised delivery date once we receive it. Thanks so much for your review and we hope you have a wonderful Christmas!
Réponse de WindowEstore.com
Thanks so much for the 5 Star review Tim!
Quick response and excellent help.
6 décembre 2023
Réponse de WindowEstore.com
Thanks so much for the 5 Star review Sheldon!! We appreciate you very much!
Réponse de WindowEstore.com
Muchos gracias Jerson! Nosotros apreciamos tu negocio!
Very easy to communicate with and super…
Very easy to communicate with and super responsive. This means a lot to get prompt communications on all questions
31 octobre 2023
Réponse de WindowEstore.com
Thank you so much Howard!
Réponse de WindowEstore.com
Thanks so much Joe! We appreciate your business!
Outstanding customer support
The individual attention and willingness to spend the extra time to ensure we receive the best solution possible. The entire process has been extraordinary.
17 octobre 2023
Réponse de WindowEstore.com
Thanks so much for your kind words and your 5 Star review Frank! It was our pleasure serving you!
The quality of the window construction…
The quality of the window construction seemed fine. The grills on the inside were not installed level. 3/8” from one side to the other. I had no choice but to install it because I had demoed the old window.
I was contacted by the manufacturer. They were very helpful and offer to send a new sash. Right out of the gate!! I’m going to send a photo and they are going to send a new sash. I wish more companies stood behind their products this way.
14 octobre 2023
Réponse de WindowEstore.com
Tom,
Thanks so much for the 5 Star review! As far as the grids go on that one sash we'll send you a new replacement sash straight to your home. When you get the new sash just pop the old one out and put the new one in. It'll be a 10 second fix. We want to make sure that the grids line up exactly from sash to sash. If there's one that's even a tiny bit off let us know and we'll get a new sash to you ASAP. It's extremely rare that this happens but if it does just know that your Double Lifetime Warranty covers it completely. Have a great week and thanks so much for the continued business!
Superior customer service and a great…
Superior customer service and a great product. Highly recommended
20 septembre 2023
Réponse de WindowEstore.com
Thanks so much for the great review Bob!!
Great communication & great product
Great communication & great product! This is my second order, and I have been very pleased.
22 octobre 2023
Réponse de WindowEstore.com
Thanks Devin! We appreciate your business very much!
First time customer.
Professional job done in a timely fashion. Courteous customer service.
Window installation was without incident as far as the windows are concerned.
7 octobre 2023
Réponse de WindowEstore.com
Thanks so much Wade!
Ordering was easy to follow
Ordering was easy to follow, structions very clear. Window is great!!
13 septembre 2023
Réponse de WindowEstore.com
Thanks so much for the wonderful review! We appreciate your business very much!
Superior Customer Service
My husband and I appreciate that each of our questions were answered - not only answered, but our specific scenario was discussed and a plan of action suggested. Derek is a tremendous asset.
27 septembre 2023
Réponse de WindowEstore.com
Thanks so much for the wonderful review! We appreciate your business very much!
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