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Wine.com Avis 1 514

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super easy to order multiple gifts being sent to addresses across the country. High quality, trustworthy, and all our recipients loved their gifts! Thank you!

L'entreprise a répondu

Noté 3 sur 5 étoiles

About two months ago and subsequently when I make an order I no longer receive any email confirmation. When I called I spoke with very cordial people but the correction has not gone through. The m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Knew what I wanted and it was in stock. Website is easy to navigate. Delivers are usually on time.

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste
  2. Fournisseur de produits alimentaires

Écrit par l'entreprise

We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 38 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Good choice

Good choice, easy to use, relatable descriptions. On time deliveries

29 mars 2026
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Réponse de Wine.com

Cheers to that! Thanks for the kind words. -The wine.com Team

Noté 4 sur 5 étoiles

Only issue is many of my Favorites are…

Only issue is many of my Favorites are Sold Out and have been for awhile.

27 mars 2026
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Réponse de Wine.com

We are so sorry to hear that. Please continue to check back with us. You can also set an alert which would notify you when we are back in stock. -The wine.com Team

Noté 4 sur 5 étoiles

Great selection

I like your website a a lot. My only issue is that many of the wines I looked for were out of stock. (Israeli wines)

26 mars 2026
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Réponse de Wine.com

We are so sorry to hear that. Please continue to check back with us. You can also set an alert which would notify you when we are back in stock. -The wine.com Team

Noté 5 sur 5 étoiles

We got the wine quickly

We got the wine quickly. The box seemed a bit flimsy, but the wine arrive intact. We haven't tried the wine yet. So, I'll update this review if need be. Unless you see an addendum, assume we loved the wine!

18 mars 2026
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Réponse de Wine.com

Thank you! We're honored to be part of your wine journey. Cheers! -The wine.com Team

Noté 5 sur 5 étoiles

Had just the hard to find wine I wanted…

Had just the hard to find wine I wanted as well as other choices, and offered the option to delay delivery until the weather was suitable

18 mars 2026
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Réponse de Wine.com

Cheers! We are so glad to hear you had a great experience! -The wine.com Team

Noté 2 sur 5 étoiles

Website was a bit of a pain

Website was a pain in a few different ways. I filled a cart, but it wouldn't let me check out because it said the shipping amounts didn't match, even though they were automatically filled in by the system and I could not change them. After support notified me that I needed to remove one of the bottles from my cart I went to re-try and the cart was now empty, so had to completely recreate it (from the list they kindly sent me). Tammie in support was very kind and helpful, but the site was a pain.

17 mars 2026
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Réponse de Wine.com

We apologize for the inconvenience and appreciate your feedback. Our website should now be running smoothly again. -The wine.com Team

Noté 5 sur 5 étoiles

Selection is excellent...I really…

Selection is excellent...I really appreciate the description of the wine and the ratings...both help me decide...the photos are also helpful.

17 mars 2026
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Réponse de Wine.com

Thank you for sharing your experience—glad we could raise your spirits! Cheers! -The wine.com Team

Noté 2 sur 5 étoiles

The shipping window was 10am-2pm and it…

The shipping window was 10am-2pm and it did not arrive in the time frame. Which I could understand if a message was sent to say it was running late. Waited almost all day for it. Disappointing.

9 mars 2026
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Réponse de Wine.com

Thank you for your review! We appreciate you sharing your experience. Your wine was delivered at 2:48 PM—our apologies for the delay. FedEx delivery times are estimates, but we hope it arrived safely and that you’re enjoying it! -The wine.com Team

Noté 3 sur 5 étoiles
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Réponse de Wine.com

Welcome to wine.com! We're honored to be part of your wine journey. Please check your email for information regarding our StewardShip program. Cheers and look forward to sharing another bottle soon! -The wine.com Team

Noté 3 sur 5 étoiles

I like the selection of wines

I like the selection of wines. In the past there has generally been a discount code but not today. I have paid stewardship fees each year and ordered fairly regularly and don't recall not getting a little extra off the bill.

14 mars 2026
Noté 5 sur 5 étoiles

Searching Options for a Gift

For a gift, I had a rough idea of what I wanted, the web site guided me to where I needed to be, gave me options I had not considered, and made it easy for me to make a decision.

12 mars 2026
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Réponse de Wine.com

Cheers to that! Thanks for the kind words. -The wine.com Team

Noté 2 sur 5 étoiles

An unhappy repeat customer ??

this is the third time you have been out of stock on many of the popular sauvignon blancs from new zealand . when i reached out for answers i was repeatedly told " i don't know " i asked if you were going out of business ?

10 mars 2026
Noté 5 sur 5 étoiles

Website is very easy to use

Website is very easy to use, reordering is simple, and no problems with delivery.

9 mars 2026
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Réponse de Wine.com

Cheers to that! Thanks for the kind words. -The wine.com Team

Noté 5 sur 5 étoiles

Easy to order

Easy to order, delivered quickly.

2 mars 2026
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Réponse de Wine.com

Grateful for your review. Here's to more great sips ahead! -The wine.com Team

Noté 5 sur 5 étoiles

Confidence

I can always be sure that what I order is what I get, in a timely manner and in proper condition. This includes wine I send as gifts.

28 février 2026
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Réponse de Wine.com

Grateful for your review. Here's to more great sips ahead! -The wine.com Team

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