As a Cab lover, I appreciate that I can get great wines at a discounted price shipped almost immediately. The website is very user friendly and shipping is always great!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
About two months ago and subsequently when I make an order I no longer receive any email confirmation. When I called I spoke with very cordial people but the correction has not gone through. The m... Voir plus
L'entreprise a répondu
Web page works well. Recommends similar wines, so that I can try new things. Large selection (compared to any physical wine store I've seen). Delivery system works. Stewardship thing helps. The onl... Voir plus
L'entreprise a répondu
Super easy to order multiple gifts being sent to addresses across the country. High quality, trustworthy, and all our recipients loved their gifts! Thank you!
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We created Wine.com to revolutionize the way people like you discover, buy, and enjoy wine. Being wine enthusiasts ourselves, we’re extremely proud to bring you the world’s largest selection, paired with expert guidance and unmatched convenience. We’ve built winery relationships for decades to give you access to everything from big-name, critically acclaimed wines to small production, unique bottles from all over the globe -- every region, varietal, and price. With easy filter and sort, professional ratings, a robust recommendation engine, the deepest wine and winery content, a 5-star mobile app, and live chat wine experts, we help you find old favorites or discover new ones among thousands of choices. We handle your wine with great care before you even place your order, by doing our own warehousing and fulfillment. Delivery options are up to you: choose your delivery date; skip the delivery hassle and conveniently pick up your wine at one of thousands of Walgreens, FedEx Office and enjoy free shipping on every order $49+ when you join our StewardShip program. With Wine.com, shipping is on your schedule and at your convenience. Cheers to discovering the world of wine together, all it takes is an open mind and an empty glass.
Coordonnées de contact
Etats-Unis
- 800-592-5870
- cs@wine.com
- www.wine.com
4,4
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 38 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Confidence
I can always be sure that what I order is what I get, in a timely manner and in proper condition. This includes wine I send as gifts.
28 février 2026
Réponse de Wine.com
Grateful for your review. Here's to more great sips ahead! -The wine.com Team
Good wine. Bojana.
The fast response to orders, safe packaging and delivery is great. Everything is very clean an fresh. The nice taste of the wines are delicious too!
Thank you very much, most appreciated.
5 mars 2026
Réponse de Wine.com
Cheers! We appreciate your support. -The wine.com Team
my favorite wine at a great price
4 mars 2026
Réponse de Wine.com
Cheers! We appreciate your support. -The wine.com Team
e-gift card
It would be nice if there was a way to send the gift cards directly to the recipient.
3 mars 2026
helpful advice on wines
2 mars 2026
Réponse de Wine.com
Grateful for your review. Here's to more great sips ahead! -The wine.com Team
Good prices and even better range of…
Good prices and even better range of wines. Came on 5he day that the wine was supposed to. Long live Albert Boxler!
21 février 2026
Réponse de Wine.com
Grateful for your review. Here's to more great sips ahead! -The wine.com Team
very user- friendly
27 février 2026
Réponse de Wine.com
Your feedback means a lot. Thanks for choosing us! -The wine.com Team
Easy to navigate and discover wines
Easy to navigate webpage where I was able to discover new wines based on regions and bottles I already enjoy. The information provided for each bottle is easy to digest, including winemaker's notes and professional ratings/reviews.
21 février 2026
Réponse de Wine.com
We truly appreciate your kind words—cheers to good wine and good company! -The wine.com Team
Easy to navigate website
Easy to navigate website. They always ship on time and wines arrive when promised. Great selection and stwardship customers get free shipping.
21 février 2026
Réponse de Wine.com
Your feedback means a lot. Thanks for choosing us! -The wine.com Team
Great selection
Great selection; however, more discounts should be available for loyal customers/volume
21 février 2026
Réponse de Wine.com
Your feedback means a lot. Thanks for choosing us! -The wine.com Team
Hate the bottle limitations
Hate the bottle limitations. I don’t think it benefits anyone. I would rather a wine be out of order than being forced to buy one or two bottles. Bad taste and definitely not making me want to buy wines from your site.
14 février 2026
if you examine your records on me
if you examine your records on me, you will see that you did not fulfill your email commitment to address a defective cork problem I had some months ago with an AMARONE I purchased on a prior order - nonetheless, I continue to purchase from the excellent selection of wine you offer which is so easy to search for options - having said that, I cancelled my auto renew membership since I do not know if I can trust that potential future problems will be handled - I think you have received similar comments from me before - I understand that problems and unintentional service gaps can happen, but your lack of follow through troubled me - please accept my comments at face value
20 février 2026
Réponse de Wine.com
Thank you for reaching out and giving us a chance to make things right. - The wine.com Team
A bottle leaked during shipping
17 février 2026
Réponse de Wine.com
We are so sorry for the inconvenience. Thank you for reaching out to customer service and giving a chance to make it right. Cheers! -The wine.com Team
Réponse de Wine.com
So happy you had a great experience—cheers to many more! -The wine.com Team
Member for about 15 years…
I have been a member for about 15 years and understand the reason for the changes over the years. I still use it for gifting, but only larger gifts to meet the minimum shipping.
I do find it a bit annoying to put bottles in my cart which are ".97" and go to check out with a code and not meet the minimum. I usually remove and may come back to them on another occasion.
Being able to choose a critic--I usually use James Suckling--for screening is a very good feature.
16 février 2026
Réponse de Wine.com
Your feedback means a lot. Thanks for choosing us! Cheers! -The wine.com Team
Ease of ordering
Ease of ordering. Not Amazon (the Gold standard), but very good. Much beter than most online vendors.
17 février 2026
Réponse de Wine.com
Thanks a bunch! We raise a glass to you! Cheers! -The wine.com Team
Too many wines are sold out
Too many wines are sold out. We’re doing wine tastings with friends in other states and I can’t find the wines suggested or others in the AVA.
17 février 2026
Réponse de Wine.com
Appreciate the love. Hope to pour you another glass soon! Cheers! -The wine.com Team
Réponse de Wine.com
So happy to hear that—thank you for the kind words! Cheers! -The wine.com Team
easy to find what i was looking for and…
easy to find what i was looking for and to then place the order. Shipping is fast.
11 février 2026
Réponse de Wine.com
Thank you! We're honored to be part of your wine journey. Cheers! -The wine.com Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.