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We’re committed to supporting wine businesses with cutting-edge SaaS platform solutions tailored specifically for merchants, retailers, importers, producers, warehouses and the on-trade. Wine Hub is wine software (like a wine ERP) designed to simplify operations, boost efficiency and drive growth. Wine inventory management, best-in-class wine ecommerce and easier multi-channel selling helps our clients sell more, reach new markets, and deliver outstanding customer experiences at every touchpoint. We integrate with LCB, Lightspeed X POS, Xero, Liv-ex, Shopify and more.
First Floor, 2 Bleeding Heart Yard, EC1N 8SJ, London, Royaume-Uni
We've been using the Wine Hub for a couple of years now. It's a great product that continues to improve with constant development. The team is always open to feedback and make changes as required.
We have been using the Wine Owners system in our business and it has been nothing short of transformative. The platform is clearly designed with wine merchants in mind, offering a comprehensive suite of tools that streamline every aspect of inventory management, sales, and logistics. The interface is intuitive and user-friendly, making it easy for our team to adopt and integrate the system into our daily operations.
One of the standout features is the real-time inventory management, which ensures we always have up-to-date information on our stock levels. The system’s ability to handle complex allocations, client reserves, and bonded warehouse logistics is truly impressive. The reporting tools are robust and customizable, giving us valuable insights that help drive smarter business decisions.
Customer support has been excellent—responsive, knowledgeable, and always willing to go the extra mile to help. The integration with other platforms and seamless order processing have greatly improved our efficiency. Overall, Wine Owners has empowered us to provide better service to our clients and grow our business with confidence. A reliable solution.
WineOwners have provided a solution that allows you to get on with the business of doing business. They are responsive to queries, they are open to taking on board ideas and feedback to improve a product that is already head and shoulders above anything else on the market.
Thank you for all your support! Would give 6 stars if it were an option!
The Hub is a superb piece of software that is indispensable to my business. It is both brilliant to use and simple to understand. The support from the Wine Owners team is excellent and timely.
Have been using the system since 2021 and it works very well. Handles rotations, en primeur and all the wine specific stuff very well.
Staff are very friendly and helpful and problems usually resolved very quickly.
The Winehub team built my website and handled the full integration, including training. The price—£16,000 for the entire package—was very fair considering the quality of service and support.
The team has been excellent—responsive, accommodating, and a pleasure to work with throughout the process. From the initial website design to the back-end software setup, the entire experience was extremely positive.
£16,000 might seem like a lot at first, but trust me—when you consider what you're getting, it's actually very well-priced. Everything is thoughtfully designed, functions smoothly, and ultimately saves you both time and money.
Highly recommended.
Bought a premium subscription that includes a Wine Advocate subscription. This was not delivered. Also had some queries about the service. No answer to repeated attempts to contact the company, despite stating they welcome discussion with customers. User interface seems good but no confidence to use it to buy or sell wines as seemingly no-one there. Money wasted it seems. Company focus seems to be B2B. Individuals beware.
Réponse de Wine Owners
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you've experienced with our service, it does not reflect the level of service we strive to provide and you are indeed correct - we had been reallocating resources to focus on our B2B segment, which has experienced substantial growth. Wine Owners recently sold the trading exchange part of the business and our focus is now purely B2B software solutions. Apologies again for any frustrations caused during this period.
Very very poor service. Having had constructive dialogue initially with Miles, joined and paid premium membership and provided this company with full details of my inherited wine collection. I was then advised that there was too much for them to key in and that they would only be interested in a couple of cases. To be fair they are in the process of refunding the membership but have blatantly not honoured their commitments as advertised and it’s best that all prospective customers do make some considered decisions before joining them. IMHO Best avoided for now until such time they can honour what they advertise.
Réponse de Wine Owners
The WO premium subscription plan offers members many features including low trading commissions and a free cellar upload, requiring a single excel or csv file containing good quality wine data.
The quality of the data provided was not fit for purpose and a large percentage of the wines within are impossible to value, some of it due to condition and age, and some wines were impossible to identify accurately. The client asked which wines were of value and tradeable, to which he received a considered answer.
Wine Owners serves the needs of 9,000 wine collectors managing £440 million of wine. It is a self-service platform predominantly, with the aforementioned service for helping new members to get started.
A full refund on the subscription was immediately offered on receipt of the data.
Great service. Completely disagree with the reviewever below. I think he seems to misunderstanding the service, whereby it pairs up buyers and sellers. You're not going to get v fast delivery, not least because of quality checks and the fact the wine needs to physically get to them first.
I purchased a case of wine on Dec 10th, after me chasing it for weeks, it eventually turned up on on 21 January. The correspondence with the Wine Club has been extremely poor, despite promising to sort it out and contact me, nothing and no information regarding the delivery.
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