Luxury quality craftmanship coupled with exceptional customer service, who could ask for anything more?! After careful & extensive research, we invested in the Ancoats mattress & added a topper for... Voir plus
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Lisez les avis des autres
The service winstonsbeds.com provides is truly excellent. The care and attention is very important to them and it shows with the level of aftercare support. I would recommend them to anyone looking fo... Voir plus
L'entreprise a répondu
I bought the Sherwood mattress a luxury soft “sink” feel top quality bed, however, sadly because of my weak back I realised I required a firmer feel mattress. Reese from Winston’s ordered the Shropshi... Voir plus
L'entreprise a répondu
Great product , Outstanding customer service. We bought a Cotswold medium firmness on Reece's measured advice and have found it to be perfect for us. Looks and feels like it will last forever. Other m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Winstons Beds was established with a singular mission: to offer the world's most luxurious mattresses at the fairest prices. Drawing on over 95 years of British handcrafting heritage, we are steeped in the art of creating extraordinary mattresses. We are honoured to serve an elite clientele, including high-net-worth individuals, celebrities and discerning clients worldwide. Handcrafted in the UK, each Winstons mattress represents the pinnacle of comfort and sophistication. We source only the finest natural materials, combined with unparalleled craftsmanship, to create bespoke sleeping systems. Every mattress is meticulously tailored to the specific needs and preferences of our clients, ensuring an unmatched sleep experience. Our range extends beyond mattresses to include exquisite upholstery and headboards, enabling us to provide beds that are perfectly customised for each client. This dedication to personalisation guarantees not only a perfect night's sleep but also an asset that enhances your quality of life every day. Winstons Beds enjoys a truly global presence, with satisfied clients spanning the UK, Europe, USA, China, Qatar, Taiwan and New Zealand. Our profound expertise allows us to deliver the ideal support and design for your bed, seamlessly integrating with your individual style and ensuring the utmost in luxury and comfort. With Winstons Beds, you will not only see the beauty but also feel the unparalleled comfort and elegance that define our creations, making every night a luxurious retreat and every morning a testament to the finest in sleep craftsmanship.
Coordonnées de contact
76 King Street, M2 4NH, Manchester, Royaume-Uni
- 01612509200
- sales@winstonsbeds.com
- www.winstonsbeds.com
Best mattress we have ever had!
The quality of the mattress is exceptional and it provides remarkable comfort. We chose the firm spring support, which is perfect for us. I have not been disturbed by my partners movements. It is by far the best mattress we have ever slept on.
16 mars 2022
Avis spontané
Réponse de Winstons Beds
Dear Christine,
Thank you so much for taking the time to share your experience with our mattress. We are thrilled to hear that the firm spring support is providing you with remarkable comfort and that it has surpassed all other mattresses you have slept on.
We take great pride in the quality of our products and are delighted that you find the mattress exceptional in terms of both quality and comfort. It's also great to know that the firm support has been effective in minimizing motion transfer, allowing you and your partner to enjoy an undisturbed sleep.
We truly appreciate your feedback and hope that you continue to enjoy a restful night's sleep on our mattress for years to come.
Best regards,
Reese
Finding the right mattress, takes time
I no longer suffer from back pain and can enjoy a restful night's sleep.
Although the mattress is softer than I initially thought, I must acknowledge that they clearly advertised it as a soft-feel mattress and I have no reason to complain
15 février 2023
Avis spontané
Réponse de Winstons Beds
Good evening Victoria,
Thank you for taking the time to leave a review about your recent purchase from us. We are delighted to hear that our mattress has helped alleviate your back pain and provided you with a restful night's sleep.
We appreciate your honesty and transparency in acknowledging that the mattress is softer than you initially thought. As you rightly mentioned, we clearly advertise it as a soft-feel mattress, and we always strive to provide our customers with accurate product descriptions and specifications.
We are committed to ensuring that all our customers are satisfied with their purchases and we are pleased to hear that you have no reason to complain about the product.
Thank you once again for choosing our product and for sharing your experience with others. We hope to have the opportunity to serve you again in the future.
Best regards,
Reese
Beautiful luxury mattress and excellent service .
We had a great experience with Winstons Beds, from the moment we first ordered our luxury mattress. It arrived looking absolutely stunning, but unfortunately, we found it to be too firm for our liking.
Fortunately, they quickly and without any hassle invoked our 100-night trial, and they provided us with a new mattress at no additional cost.
We were impressed with the level of customer service we received, and the process of exchanging the old mattress and receiving the new one was seamless. The new mattress is fantastic, it offers the right amount of support we need and has a soft, comfortable feel.
We have been using it for a while now and have found that we never feel too hot or too cold, which is a huge plus.
We are extremely pleased and highly recommend them to anyone looking for a quality mattress and excellent customer service.
4 décembre 2022
Avis spontané
Réponse de Winstons Beds
Dear Heather,
Thank you so much for taking the time to write a review. We're thrilled to hear that you had a great experience with us and we appreciate your kind words.
We're sorry to hear that the original mattress you received was too firm for your liking, but we're glad that you took advantage of our 100 night trial period. We're happy that we were able to provide you with a new mattress that meets your needs.
We also appreciate your feedback about the temperature regulation of The Rochester. We're delighted to hear that you're finding it to be just right, and that you're enjoying the comfort it provides.
We always strive to provide excellent customer service and to make the process of exchanging a mattress as easy as possible. We're happy that we were able to assist you and that you had a positive experience with us. We thank you for your recommendation, and we look forward to serving you again in the future.
Kind Regards
Reese
Fantastic service and mattress
I had several lengthy calls with the sales staff at Winston's, who were always happy to answer all of my questions. In the end, I bought the Highland mattress, which has been a dream so far. It's plush and supportive, exactly what the doctor ordered. xxx
29 novembre 2022
Réponse de Winstons Beds
Dear Mr. Miller,
Thank you for taking the time to share your positive feedback regarding your recent purchase with us. We're thrilled to hear that our sales staff was able to provide you with the assistance you needed in selecting the right mattress for your needs.
We're delighted that you chose The Highland and that it has been exactly what you were looking for in terms of providing both plushness and support.
We appreciate your feedback and your recommendation, and we're always here to help if you have any questions or concerns about your mattress or any of our other products. We value our customers and want to ensure that everyone has the best possible experience with us.
Thank you again for choosing Winstons Beds, and we look forward to serving you again in the future.
Best regards,
Aaron
Professional and tailored approach
My partner, who has fibro myalgia, had been experiencing back pain with a previous mattress and so we contacted Winstons looking for something more tailored to her.
We visited Winstons website and used the online chat feature where we received an incredibly detailed and helpful response to our specific enquiry.
The mattress was delivered promptly, in great condition, and we've noticed a huge improvement in our sleep quality since.
Would thoroughly recommend Winstons to anyone looking to optimise their sleep. Their tailored approach really worked for us.
10 février 2023
Réponse de Winstons Beds
Dear Mr Bailey,
Thank you for taking the time to leave us such a positive review! We are thrilled to hear that the tailored approach we took to your specific enquiry, in regards to your partner's fibromyalgia, has made a huge improvement in your sleep quality.
It's great to know that our website's online chat feature was able to provide you with the detailed and helpful response that you were looking for. We always aim to provide our customers with the best possible service and products, and it's very rewarding to hear that we have been successful in your case.
Thank you again for your kind words and for recommending Winstons to anyone looking to optimise their sleep. We appreciate your support and hope to be of service to you in the future.
Best regards,
Reese
Unique quality beds on the market
We would like to express our thanks to the great team at Winstonsbeds for the wonderful assistance in securing for us the delivery of the most sumptuous bed, built by craftsmen with long standing tradition and reputation.
Very happy with our purchase and highly recommend the whole team at Winstonsbeds for their sterling product and service.
31 janvier 2023
Réponse de Winstons Beds
Dear Mona,
Thank you for taking the time to share your wonderful review. It is truly heartwarming to receive such positive feedback from you..
We are thrilled to hear that you are very happy with your purchase and that our team was able to provide you with the wonderful assistance you needed to secure the delivery of your sumptuous bed. At Winstons, we pride ourselves on creating and delivering premium quality products that exceed our customers' expectations, and we are delighted to have done that for you.
Our craftsmen have a long-standing tradition and reputation for building the most beautiful and luxurious beds, and it's truly rewarding to know that you appreciate the high level of workmanship that goes into each of our products.
We believe that our customers deserve nothing but the best, and that's why we always strive to provide exceptional service to everyone who buys from us. We are delighted to hear that you had such a positive experience with our team, and we hope to continue to exceed your expectations in the future.
Once again, thank you for choosing Winstons Beds and for taking the time to share your positive experience with us. We highly value your recommendation and look forward to serving you again in the future.
Warm regards,
Reese
Winstons Beds
I bought my Winstons mattress in…
I bought my Winstons mattress in November 2022 after speaking with a lovely gentleman named Reese. I explained to him that I suffered from terrible night sweats, as well as back and hip pain, and was in search of the best mattress they had to offer. After a lengthy discussion, we decided on the Duke mattress, which Reese explained would be best suited for me due to its medium soft feel. And by gosh, was he right! Since the first night sleeping on my new mattress, I have not experienced any back or hip pain, and the mattress has indeed regulated my body temperature, just as promised.
Reese explained that the tufts on the mattress are hand tied with twine and felt washers, which makes the bumps feel soft. This is in contrast to my old mattress, which had standard plastic tufts that Reese had explained would make my hip pain worse, which is why he advised the Duke with its tufts hand tied with twine.
Thank you so much for the excellent service. I absolutely love my new mattress!
22 novembre 2022
Réponse de Winstons Beds
Thank you for taking the time to write such a wonderful review of your experience with us. We are thrilled to hear that you are enjoying your new mattress and that it has helped you alleviate your back and hip pain, and night sweats.
We take pride in helping our customers find the best mattress for their individual needs, and we are delighted to hear that our team member, Reese, was able to guide you in making the right choice. It's great to hear that our mattress has helped regulate your body temperature and provided the comfort and support you needed for a good night’s sleep.
We strive to provide our customers with the highest quality products and excellent customer service, and we are pleased to hear that you experienced just that. We are happy to know that you are enjoying your new mattress and we appreciate your positive feedback.
Thank you once again for choosing Winstons and for sharing your experience with us. We look forward to serving you in the future and providing you with the same exceptional service that you have come to expect from us.
Kind regards,
Aaron
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