I've been a client for 20 years, but for some reason, they no longer give me account credit for online orders I make directly. Curiously, they allow account credit for my practice staff when they... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Good price, swift service and informative website detail. Lost a star because it took a week for them to reply to an online query regarding a next day delivery service....didn't matter in the end as... Voir plus
L'entreprise a répondu
Lucy Thomas, our account manager is kind, friendly and efficient. She always goes above and beyond to help us with our order, source supply for us and give us the best price. Overall, WMS has a very c... Voir plus
L'entreprise a répondu
The delivery was prompt, and all requested items were delivered. The only thing I would like to mention is the invoices were sent with the delivery note instead of sending the invoices to e by emai... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel médical
- Fournisseur d'équipements de traitement du diabète
- Fournisseur d'équpement médical
- Grossiste en produits pharmaceutiques
- Matériel et équipement d'hôpital
À propos de Williams Medical
Écrit par l'entreprise
Williams Medical Supplies is the UK's leading supplier of medical disposables, equipment, pharmaceuticals, family planning products and medical services to the Primary Care market. Shop Online for our full range.
Welcome to Williams Medical…
As UK Healthcare’s leading supplier of medical goods and services, Williams is the number one destination for GP Surgeries, Commissioning Groups, GP Federations and Corporate Healthcare Providers.Combining exceptional customer service with great value pricing, Williams provide the market’s widest range of medical equipment, disposables, and pharmaceuticals. In addition, a fully comprehensive range of value-added support is also offered, including an ever popular equipment Test & Calibration service which is uniquely approved and accredited by leading manufacturers such as Welch Allyn, seca, Omron, Keeler, Vyaire and many more.
Giving you more…
Think of Williams as an extension of your team; making it easy for you to get exactly what you want, when you need it.From friendly and knowledgeable sales staff, through to same-day despatch on stock line orders and up to 60 days credit, everything Williams do is designed to give you more… more value, more service, more support, more time to focus on your priorities.
Experience for yourself…
Thousands of GP practices and valued customers trust Williams with their supplies each day.Begin your journey with Williams today at wms.co.uk or call 01685 846666.
Coordonnées de contact
Craiglas House, The Maerdy Industrial Estate North, NP22 5PY, Rhymney, Royaume-Uni
- 01685 846666
- sales@wms.co.uk
- www.wms.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great company to deal with
Telesales person quickly found info I needed in a very friendly manner
17 septembre 2024
Réponse de Williams Medical
Good morning Phillip,
Thank you so much for our feedback, we pride ourselves on the knowledge and efficiency of our staff here at Williams and so it's really great to receive such a positive review acknowledging their efforts.
Kind regards
Cherie Coles
Customer Care Manager
Easy to order and very efficient…
Easy to order and very efficient next-day delivery. Thank you.
17 septembre 2024
Réponse de Williams Medical
Hi Tim,
Thank you for your review and comments, it's always great to hear how we are doing.
Kind regards
Cherie Coles
Customer Care Manager
Best Service
Efficient service, polite knowledgeable staff, on time delivery, Thank You
12 septembre 2024
Réponse de Williams Medical
Hi,
Thank you for taking the time to review us and giving us such great feedback. I'll ensure your comments are fed back across the business, thank you once again.
Kind regards
Cherie Coles
Customer Care Manager
Quick and responsive
12 septembre 2024
Réponse de Williams Medical
Hi Karen,
Thank you for completing our trust pilot review, your feedback is so important us and it's great to hear that our efforts are satisfying our customer needs.
Kind Regards
Cherie Coles
Customer Care Manager
Always lovely on the phone and helpful
Always lovely on the phone and helpful.
Quick response to emails.
4 septembre 2024
Réponse de Williams Medical
Good morning Francesca,
Thank you so much for your lovely comments they've really made our day! 😊 Thank you again from all the team here at Williams
Kind regards
Cherie Coles
Customer Care Manager
Speedy delivery
3 septembre 2024
Réponse de Williams Medical
HI Liza,
Thank you for taking the time to complete a Trust Pilot review about us. It's great to hear we've delivered a 5 Star service. Thank you from us all at Williams Medical Supplies.
Kind regards
Cherie Coles
Customer Care Manager
We have used Williams for many years…
We have used Williams for many years and they are always very professional and easy to work with.
2 septembre 2024
Réponse de Williams Medical
Hi Jang,
Thank you for your lovely review about our staff here at Williams Medical Supplies. We always do our very best to put ours customers at the heart of everything we do, so your comments were really appreciated.
I'll ensure your they are fed back to all employees, thank you once again, and we look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care
Team Manager
It was quick and easy.
29 août 2024
Réponse de Williams Medical
Hi,
Thank you for completing the T Pilot review and giving us such a great rating.
Kind regards
Cherie Coles
Customer Care Manager
Efficient and Reliable
Efficient and Reliable. Never have any problems when ordering and always make us aware if items are unavailable.
5 septembre 2024
Réponse de Williams Medical
Good morning,
Thank you for taking the time to complete the T Pilot survey, your feedback is important to us. I'll ensure your feedback is shared with the business, we look forward to servicing in the future.
Kind regards
Cherie Coles
Customer Care Manager
Efficient delivery times
Efficient delivery times, friendly staff - too much packaging, large boxes etc for small/few items!!
28 août 2024
Réponse de Williams Medical
Hi Ann,
Thank you so much for taking the time to complete the TP review app. It's great to hear you are satisfied with our customer service and delivery times, I'll ensure this is fed back to the sales floor. I'll also ensure that your comments around excess packaging is fed back to our warehouse manager so that we can improve within this area going forward.
Kind regards
|Cherie Coles
Customer Care Manager
The product was reasonably priced and…
The product was reasonably priced and it arrived quickly.
28 août 2024
Réponse de Williams Medical
HI Annemarie,
Thank you for completing our trust pilot review, it's always great to have such positive feedback.
We've done a lot work around our pricing recently to ensure we are competitive within the market place, you our loyal customer base are at the forefront of all we do, thank you again for your comments.
Kind regards
Cherie Coles
Customer care Team Manager
Still waiting for a delivery promised…
Still waiting for a delivery promised more than a week ago
27 août 2024
Réponse de Williams Medical
Good afternoon Jane,
Thank you for your comments. I've looked into the order that you placed on Friday 23rd, the tracker confirms your parcel was delivered successfully on Tuesday 27th. Please contact our customer service team on 01685-846666 option 2 if you have any further questions around this, our customer service team are always at hand and will be happy to help.
Kind regards
Cherie Coles
Customer Care Manager
Does what it says on the tin!
Quite simply do what they say in a timely manner and competitive pricing.
28 août 2024
Réponse de Williams Medical
Hi James,
Thank you for giving us our 5 star review with comments. We've worked hard on our pricing range recently to ensure we are competitive within the market place, so it's great to receive your feedback as acknowledgment, thank you once again.
Kind regards
Cherie Coles
Customer Care Manager
Arrived in super quick time 😊
2 septembre 2024
Réponse de Williams Medical
Good Morning Caz,
Thank you for your feedback around delivery, we strive to dispatch all stock items from our warehouse, as quickly as possible, it's great to hear we've exceeded expectations. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care
Team Manager
ease of ordering on website and very…
ease of ordering on website and very fast delivery, also have a great range of products
3 septembre 2024
Réponse de Williams Medical
Good morning Angela,
Thank you for taking the time to complete our trust pilot review, your feedback is important to us and helps us immensely. We look forward to doing business with you in the future.
Kind regards
Cherie Coles
Customer Care Manager
Easy to order and speedy delivery
Easy to order from the order history, and delivered next day, excellent service!
3 septembre 2024
Réponse de Williams Medical
Hi Derek,
Thank you for your feedback, It's great to hear that you're satisfied with both our systems and our delivery service.
Kind regards
Cherie Coles
Customer Care Manager
Réponse de Williams Medical
Hi Jayne,
Thank you for your 5* review, it's always great to hear we are meeting the high standard that we set ourselves, your feedback is greatly appreciated.
Kind regards
Cherie Coles
Customer Care Manager
customer service is great
customer service is great, deliver when they say they will.
If they couldcome down on prices then it would be 5 stars
19 août 2024
Réponse de Williams Medical
Good morning Lynne,
Thank you for completing our trust pilot review, it's great to hear we are meeting your customer service needs. With regards to your comments on pricing, we have recently lowered our pricing across the range and we intend to continually focus on pricing going forward, should you require any personnel assistance regarding quotes or account pricing, please give our sales team a call on 01685-746666 selecting option 1 for sales, our sales team will always be happy to help you, thank you once again for your feedback.
Kind regards
Cherie Coles
Team Manager
Réponse de Williams Medical
Good Morning Mr & Mrs Dawson,
We just wanted to say a big thank you for the 5* review you gave us.. We always strive to do our best for our customer base, and it's great to have feedback like yours, to confirm we've delivered.
Kind regards
Cherie Coles
Customer Service Manager
Réponse de Williams Medical
Good Afternoon Nicola, thank you so much for taking time out to leave a lovely review it is greatly appreciated. We look forward to speaking and assisting yourself in the near future. Kind Regards from all here at Williams Medical Supplies
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