Wolf & Zephyr Avis 

390
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing vintage rings that are really gold- been wearing everyday for a year and no tarnishing. LOVE!

Noté 5 sur 5 étoiles

Stumbled across Wolf & Gypsy whilst searching for a meaningful gift for a close friend of mine . I purchased silver Two Sisters necklace which symbolises strong female friendship etc ( ended up orderi... Voir plus

Noté 5 sur 5 étoiles

A brilliant customer service, who went above the required when a mishap occurred due to pressure at my end causing me to not give the required correct address and the patience and care that they provi... Voir plus

Noté 5 sur 5 étoiles

I ordered the 18 inch silver tigers eye pendant necklace. It came within the delivery time specified and was packaged well and in a nice little box which would suit gifting, although this was for myse... Voir plus

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Bijoutier

Écrit par l'entreprise

For as long as she can remember, Tori Shay has been conjuring up ideas for creating jewellery. After a career in event design, it was whilst raising her young family that she set about planning to realise her dream of designing a unique line of jewellery. This passion for working with fine jewellery and precious stones led to a new-found skill in the art of ear curation in 2015. Having retrained as a goldsmith, alongside her abilities as a professional piercer, has led Tori to create some of the most unique and intricate jewellery available today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

390 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(390)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service, communication, fast delivery and very good quality and beautiful item. I will buy from you again..Thanks..❤

5 avril 2021
Noté 1 sur 5 étoiles

I was so excited about trying this…

I was so excited about trying this brand. The quality is okay; however, I noticed that the hoops that I ordered are completely different colour (one is more yellow).

Edit: I wrote an email to the team at wolf & gipsy regarding this issue and no one has responded.

31 mars 2021
Avis spontané
Logo de Wolf & Zephyr

Réponse de Wolf & Zephyr

We're sorry about the issue with your order, your email went to a spam folder and we have since replied to return the earrings and we will get a new pair sent out.

Regards

Wolf & Gypsy Support

Noté 5 sur 5 étoiles

Spot on service!

Spot on service!

Lovely well priced jeweller - recycled silver too. Arrived promptly, clear communication on delivery and really helpful customer service response via email.

And a percentage of the profits from the jewellery bought went to Women’s Aid - always happy to support companies who give back!

24 mars 2021
Noté 1 sur 5 étoiles

The quality of the product did not…

The quality of the product did not reflect the image and description on the website. We will be sending it back to get our money back. Very disappointed as it looked so nice on line.

Thank you for your reply- that's appreciated.

24 mars 2021
Logo de Wolf & Zephyr

Réponse de Wolf & Zephyr

We can only apologise that you aren't completely happy with the item you received.

All of our product photography is of the actual items and isn't enhanced.

We will process a refund when we receive the item back.

Regards
Wolf & Gypsy Support

Noté 5 sur 5 étoiles

Excellent

fast shipping and item came in pretty packaging. item exactly as pictured and good quality but I made the mistake of showering with it on and the gold plating started to fade however it’s still a gorgeous necklace!

21 mars 2021
Noté 3 sur 5 étoiles

Only one item was sent instead of the 2…

Only one item was sent instead of the 2 paid for and ordered. As it was a pair of earrings for a present then it wasn’t a great outcome. It was all resolved but the missing earring was sent as a ‘special delivery’ with signatures required so as i missed the post man i am now trying to locate the parcel. Now 1 week post birthday !!

18 mars 2021
Logo de Wolf & Zephyr

Réponse de Wolf & Zephyr

We can only apologise about the mix up with your order. We have put procedures in place so that this doesn't happen again.

We hope you are happy when you receive the second earring.

Regards

Wolf & Gypsy Support

Noté 1 sur 5 étoiles

Earrings took 2 months to arrive and I…

Earrings took 2 months to arrive and I was only updated on delivery when I followed up on timelines. No compensation was ever offered.

17 mars 2021
Logo de Wolf & Zephyr

Réponse de Wolf & Zephyr

We're extremely sorry about the delay on your order, As your order was a pre-order we did make you aware there would be a delay, however due to an unexpected delay on our delivery.

We can only apologise about this and hope you are happy with the product you ordered.

Regards
Wolf & Gypsy

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