We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... Voir plus
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We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... Voir plus
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From 1st contact with Paul Jones our experience of picking up our mini convertible was 1st class. Paul was very welcoming very attentive and a pleasure to deal with would recommend to family and frien... Voir plus
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My recent experience at Wollaston Mini with Mark M was the smoothest car purchase I’ve ever encountered. He was professional throughout, but also extremely friendly and approachable. I would thoroughl... Voir plus
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Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... Voir plus
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Bedford Road, NN1 5SZ, Northampton, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Knowledgeable, polite team
Not pushy or pressured sales
Flexible re timings to suit us and our busy schedule

Réponse de Wollaston MINI
Answered all my questions showed me a range of cars in my price range
At no point did I feel pressured into buying a vehicle out of my price range .
Very accommodating when it came to test drives .
Very helpful in finding the right level of finance and explained each and every point , so that I was clear exactly all that I was buying .
Very quick between sale and driving off in my lovely new mini
A very good experience

Réponse de Wollaston MINI
What a pleasure to deal with such a friendly helpful supportive branch of Mini.
Superb service from start to finish which unfortunately isnt the case with most garages.
Honestly cannot thank them enough for how patient and helpful they were. Special thanks to Tom for coping with the fussiest customer ever !!
Pleasure to do business with ...I love my perfect little car xxx
Thankyou

Réponse de Wollaston MINI
Victoria was amazing from initial enquiry, to visiting for a test drive last Saturday, deciding to proceed, and collecting this Saturday.
Victoria gave us time to look around the car, no sales pressure and go and see her when finished. Exactly the kind of experience I want when purchasing something but hardly ever get. Any questions or queries I had were answered with great knowledge of the product by Victoria.
Would definitely travel the distance to purchase a car from Wollaston again. Even though there are Mini dealerships closer to me.

Réponse de Wollaston MINI
I picked up my brand new Mini Aceman SE this weekend, having ordered it back in February. Kyle was knowledgeable about the car and discussed in detail the specifications available and my finance options. He was friendly, courteous and kept me informed throughout the whole order process. On pick up day, it felt like an occasion as I completed final paperwork and I was taken to my new car. Kyle took the time to set the car up for me and talked me through all the settings.
I wouldn't hesitate in using Wollaston Mini again. Many thanks for such a pleasant experience.

Réponse de Wollaston MINI
Swift friendly and professional service, Kyle was a great person to deal with for both of my last minis, great stuff.

Réponse de Wollaston MINI
Victoria was really knowledgable and dealt with us professionally and in a friendly manner. Would recommend Wollaston Mini and especially Victoria. Thank you- I love my new car!

Réponse de Wollaston MINI
Had a great experience with this dealership.
Kyle was amazing from start to finish and we wouldn’t hesitate in recommending Kyle and the rest of the team at Wollaston Mini Northampton.

Réponse de Wollaston MINI
Fantastic service and very friendly and efficient staff

Réponse de Wollaston MINI
I have come back to Mini after four years and I am so pleased that I have! The people at Wollaston Mini are really friendly and Jake organised the test drive, purchase and handover of my new car really well. It's good to be back!

Réponse de Wollaston MINI
My experience at Wollaston Mini was excellent overall. I had asked to be contacted regarding what I wanted after coming in to find out what might be available- after a month I hadn’t heard anything so I called in to see if anything had popped up -Victoria was great and pointed me to a perfect mini I hadn’t seen. She organised a test drive straight away and again Victoria was consistently friendly and helpful; she made sure that the whole process went smoothly from start to finish - I will definitely recommend calling and asking for her to anyone I know who is thinking about purchasing a used mini !

Réponse de Wollaston MINI
Have been a customer since November 2003 and would recommend to all, always great service and the staff are so friendly and knowledgeable.
I collected my 7th mini yesterday and Jack was great he’s kept me updated with delivery date etc which was incredibly quick handover was brilliant. Well done Wollaston for always going above and beyond

Réponse de Wollaston MINI
Bought a new Mini in March 2022 from Wollaston MINI, bought 3 year service pack inc MOT at time of purchase. The car today had first MOT and we were presented with a £108.38 bill. Wollaston claim the fee was for a brake fluid change, which was not included in the 3 year service pack, despite it being written as included on the paperwork at the time of purchase. They said the £108.38 charge included a discount, on something I thought I had already paid for!
Despite showing them the original paperwork they would not budge and we were forced to pay the bill.
In my opinion SHARP PRACTICE.
I had my previous MINI serviced by them for 7 years and received great service-never a problem, which is why I purchased my new MINI from them.
I will not be returning.

Réponse de Wollaston MINI
Fabulous people to work with. Our requirements were fully met and we were helped with all aspects of the sale. Everyone was very helpful and we have enjoyed the whole experience.

Réponse de Wollaston MINI
The service we received was very thorough, and very professional.

Réponse de Wollaston MINI
5 star service from Wollaston Mini. I have never bought a car without seeing it before but they made the process so easy even delivering it to my door. Victoria dealt with my purchase and I can’t thank her enough for her patience, professionalism and kindness dealing with my many questions. Excellent all round !!

Réponse de Wollaston MINI
Excellent service. Went to buy new car on a Sunday afternoon we’re people at work can’t wait to finish and go home. Wollaston mini were fantastic we got we wanted and more. The staff were brilliant I can’t praise them more,even when we pick car up there even sorting my number plates out for me ie my private plate from old car to new car. Lewis and Adam can’t do enough for there customer.

Réponse de Wollaston MINI
Had a really good service buying our new Mini especially from Lewis. We ended up getting a great deal on the exact car we were looking for.

Réponse de Wollaston MINI
Had my Son's MINI is with service dept yesterday Delt with a lovely young lady called Keely ... super helpful and super efficient, car was turned around in a timely manner and a call was made to me saying the cars was all ready for me to collect, again sore Keely ( welcomed by a big smile again ) paid my bill and I was gone .... very professional and a compete pleasure as always coming to Wollaston been coming here for over 24 years and will not go anywhere else

Réponse de Wollaston MINI
Excellent service! Very friendly helpful staff! Found me the perfect mini!

Réponse de Wollaston MINI
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