Wollaston MINI Avis 

161
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just puchased a almost new Mini Countryman JCW from Wollaston Mini. The process went so smooth as we collected the car on Saturday. Can we say the young lady Hayley truly looked after us du... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From 1st contact with Paul Jones our experience of picking up our mini convertible was 1st class. Paul was very welcoming very attentive and a pleasure to deal with would recommend to family and frien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My recent experience at Wollaston Mini with Mark M was the smoothest car purchase I’ve ever encountered. He was professional throughout, but also extremely friendly and approachable. I would thoroughl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic experience at this MINI dealer! Bought a JCW from here this week, absolutely love it, from start to finish Kyle has been the model salesman! Professional, courteous, friendly and spent time... Voir plus

L'entreprise a répondu

À propos de l'entreprise


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4,7

Excellent

TrustScore 4.5 sur 5

161 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(161)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Smooth journey throughout on road to buy new car!

The people at Wollaston mini were so helpful and professional. I felt I was a valued customer. Kyle, who I dealt with through the purchase procedures was kind and understanding and went the extra mile to make sure I was happy and understood everything to do with my purchase and part exchange. When I eventually collected my car he took time
to explain all the features and was very patient with me. Full marks to Wollaston mini -would highly recommend.

25 octobre 2024
Avis spontané
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Réponse de Wollaston MINI

Hello Susan, thank you so much for your review! We are pleased Kyle provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back to Wollaston MINI in the future.

Noté 5 sur 5 étoiles

Absolutely amazing

The experience I Received at Wollaston Northampton was unbelievable. Kyle was the gentleman I dealt with everything ran smoothly. Test drove the car on Saturday picked up on Monday. I will definitely be going back and buying another in a few years time. Such nice people to deal with Friendly, courteous. I would say it’s the best experience I have ever had in buying a car and I’ve had a few Five stars is not enough above and beyond and more thank you very much, Kyle

Ian

2 septembre 2024
Avis spontané
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Réponse de Wollaston MINI

Hello Ian, thank you for taking the time to share your fantastic five-star review! We're glad Kyle provided brilliant customer service and delivered a positive experience for you. We look forward to seeing you again in the future.

Noté 5 sur 5 étoiles

Very happy 😁

I picked up my new Mini Cooper Sport yesterday and I have had a positive experience from start to finish. I met with Kyle to discuss suitable options for me, and he was excellent with keeping me updated on his progress with finding me a car I would be interested in. I was a little nervous to test drive an automatic as I have always driven manual, but he made sure I felt safe and comfortable and it was very easy!
Kyle offered great advice, was very friendly and trustworthy. I would definitely recommend buying a car from him.

23 septembre 2024
Avis spontané
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Réponse de Wollaston MINI

Hello Azrielle, thank you for taking the time to share your fantastic five-star review! We're glad Kyle delivered a positive experience for you. Wishing you many happy driving miles in your new MINI.

Noté 5 sur 5 étoiles

Perfect service!

From my visit to test drive the new Mini Cooper to purchasing one, I cannot fault the service from Kyle. When I picked up my mini, he was so helpful with the new technology, which I was apprehensive about. It’s was my second purchase of a Mini, and Kyle has looked after me both times.

17 septembre 2024
Avis spontané
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Réponse de Wollaston MINI

Hello Angela, thank you for taking the time to share your fantastic five-star review! We're glad Kyle provided brilliant customer service and delivered a positive experience for you. Thank you for your loyalty and we hope you are enjoying your new MINI!

Noté 5 sur 5 étoiles

Service has been perfect

Service has been perfect .
All the staff at Wollaston Mini have been great, made the whole mini buying experience so easy and painless.
Special thanks to Debbie and Adam for going the extra mile.

31 juillet 2024
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Réponse de Wollaston MINI

Hello Jonathan, thank you for taking the time to share your fantastic five-star review! We're glad Debbie and Adam delivered a positive experience for you. We look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

A pleasure to deal with

Just picked up my new Countryman JCW and could not be happier.
The whole process from first contact to delivery was perfect.
Must thank all the team there who were all exceptional.

29 juillet 2024
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Réponse de Wollaston MINI

Thank you for taking the time to leave a fantastic five-star review Neil - the team will be delighted to hear your feedback. Wishing you many happy driving miles in your new Countryman JCW!

Noté 5 sur 5 étoiles

Been a BMW customer for over thirty…

Been a BMW customer for over thirty years and just bought a Mini Countryman E SE All 4. The service from Adam and all the team was brilliant, nothing was too much. Gareth knew the product inside and out and set up the phones easily.
I recommend Wollaston Mini if you are considering buying one.

26 avril 2024
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Réponse de Wollaston MINI

Hello Graham, thank you for taking the time to share your fantastic five-star review! We're glad Adam and Gareth provided brilliant customer service and delivered a positive experience for you. Wishing you many happy MINI memories with your new purchase!

Noté 5 sur 5 étoiles

We Were Seen Coming

Kyle came out & greeted as I arrived on the forecourt. One thing led to another & one week later we collected Our Mini EV.

Cannot fault the process especially the seemless & easy payment system in which all I had to do was click & confirm on my banking app. No long winded transferring around.

Kyle was amazing from start to finish but to be fair I probably sold the car to my partner for him. :)

Would I recommend. YES YES YES!

25 juin 2024
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Réponse de Wollaston MINI

Thank you for taking the time to share your fantastic five-star review! We're glad to hear Kyle delivered a positive experience with his customer service. Wishing you many happy driving miles in your new MINI EV!

Noté 5 sur 5 étoiles

I bought a Mini Cooper convertible and…

I bought a Mini Cooper convertible and the whole process was seamless. I was given helpful advice and I’m really enjoying my new car. I dealt with Gareth & Kyle and both showed great patience with my endless questions. I would recommend Wollaston Mini.

18 juin 2024
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Réponse de Wollaston MINI

Thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience. We hope you are enjoying those roof down days in your new MINI.

Noté 5 sur 5 étoiles

An excellent experience.

We arrived quite late at the showroom on a Sunday and, after a test drive, decided on buying the car. We kept everyone there later than they should’ve been but was never made to feel we were holding them up. Gareth was knowledgeable and helpful and made the whole process very smooth. Lewis handed the car over to me the following week was also efficient and polite.

16 juin 2024
Avis spontané
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Réponse de Wollaston MINI

Hello, thank you for taking the time to share your fantastic five-star review! We're glad the team provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Outstanding service

Our experience of dealing with all of the staff at Woolaston motors has been excellent.
Josh's professional service was out of the top drawer. We felt valued as customers and experienced a fair deal with no selling pressures.
Thank you Josh and the team.

31 mai 2024
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Réponse de Wollaston MINI

Hi Elaine, thank you for taking the time to share your fantastic five-star review! We're glad Josh provided brilliant customer service and delivered a positive experience. We look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Kyle was brilliant very clear and…

Kyle was brilliant very clear and helpful and super efficient - car delivered to my home in the same week ; perfect service and very trustworthy too - well done

10 avril 2024
Avis spontané
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Réponse de Wollaston MINI

Hi- thank you so much for taking the time to leave us a fantastic five-star review! We're pleased to hear that Kyle delivered a positive experience. Wishing you many happy driving miles in your MINI.

Noté 5 sur 5 étoiles

Great experience

We went into the Wollaston Mini showroom after visiting a couple of other local car dealers as we were considering a number of options for a new car as I hadn’t quite decided. I wanted to look at a mini convertible and we were greeted by Kyle who was very friendly and helpful. He was happy to spend time going through all our options and costs before we test drove the demonstration car. Other dealers would not discuss anything very much without us test driving a vehicle first, which had been disappointing, so it was quite refreshing that he was happy to help us in a way that suited us. I happily agreed to purchase my new Mini convertible and having collected this a few days ago, I am extremely pleased. The car is great, the way we were looked after all the way through by Kyle and the other staff was brilliant and the process was very straightforward. I would highly recommend Wollaston Mini.

25 février 2024
Avis spontané
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Réponse de Wollaston MINI

Hi Tracey, thank you for taking the time to leave such a fantastic five-star review! We're delighted you've had such a great experience with Kyle and wish you many happy driving miles in your MINI. Take care and we hope to see you again in the future.

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from the moment we stepped into the showroom and arranged a test drive through to a very smooth and informative sales process that finished up with an excellent handover. This was all managed expertly by Jack Coates and the team.

1 mars 2024
Avis spontané
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Réponse de Wollaston MINI

Thank you for taking the time to leave us a fantastic five-star review! We're very pleased to hear that Jack and the team delivered a positive experience. Thank you for your business.

Noté 5 sur 5 étoiles

Amazing service

I have just picked up my gorgeous Mini Countryman Cooper S.
Gareth the salesman from the very start all the way through to final handover has been amazing. Nothing was too much trouble. He went the extra mile to make my experience memorable. He defiantly knows his minis. I will definitely be back when I change my mini.

10 février 2024
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Réponse de Wollaston MINI

Hi Louise- thank you so much for taking the time to leave us a fantastic five-star review. We are very pleased to hear that Gareth provided brilliant customer service and delivered a positive experience! Wishing you many happy memories in your new MINI and we look forward to welcoming you back in the future.

Noté 5 sur 5 étoiles

New Mini Countryman

I have just picked up my new Mini Countryman from Woolaston Mini. I am thrilled with it and the help I received from Kyle nothing was too much trouble, he was a very patient man and helped with the whole transaction fro beginning to end
Many thanks Kyle

31 janvier 2024
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Réponse de Wollaston MINI

Hi Barbara- thank you so much for taking the time to leave us a fantastic five-star review. We are very pleased to hear that Kyle provided brilliant customer service and delivered a positive experience! Wishing you many happy memories in your new MINI.

Noté 5 sur 5 étoiles

Having just collected my car from…

Having just collected my car from Wollaston Mini Garage I would definitely recommend this garage. After my first visit and speaking to Jack , who was so helpful and friendly. Nothing was to much trouble for him. He sorted everything out for me and I collected my new car and drove away. Thank you Jack

25 janvier 2024
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Réponse de Wollaston MINI

Hi- thank you so much for taking the time to leave us a fantastic five-star review. We are very pleased to hear that Jack provided brilliant customer service and delivered a positive experience! Wishing you many happy memories in your new MINI.

Noté 5 sur 5 étoiles

Another great experience.

I’ve been doing deals with Wollaston Mini for many years.
Always receive brilliant service and smooth transactions.
Keep up the good work.
Kyle is great at what he does and is always on his game.

16 janvier 2024
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Réponse de Wollaston MINI

Hi Richard, thank you for taking the time to leave us a fantastic five-star review. We are very pleased to hear of your positive experience with Kyle. Thank you for your continued loyalty, take care and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Relaxed atmosphere

Relaxed atmosphere
Never pressurised
Great team
This is my 3rd new mini we have purchased in the last 5 years
Also my son and daughter have purchased new minis from them
We have always dealt with Gareth his knowledge is 2nd to none and is a credit to Wollaston
Would highly recommend them

12 janvier 2024
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Réponse de Wollaston MINI

Hi Louise, thank you for taking the time to leave us a fantastic five-star review. We are very pleased to hear of your positive experience and shall enjoy sharing your feedback with Gareth. Thank you for your continued loyalty, take care and we look forward to welcoming you back in the future!

Noté 5 sur 5 étoiles

Excellent customer service

Went in to have a look, so much choice. No pressure, a good relaxed atmosphere. Gareth’s knowledge was excellent
Test drive the following day - again very relaxed
Would highly recommend.
Andy and his team all very friendly and couldn’t have been more helpful.
This is the 2nd mini I have purchased from Wollaston motors which speaks for itself

23 décembre 2023
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Réponse de Wollaston MINI

Hi Katie- thank you for taking the time to leave us a fantastic review. We are very pleased to hear that Gareth and the team delivered a positive experience for you. Thank you for your loyalty and wishing you many happy driving miles in your new MINI!

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