Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Trzymajcie z wysoka postawiona nogą od tej firmy lichwiarskiej napewno nie polece jej swoim znajomym a wrecz przeciwnie napisze na portach spolecznosciowych zeby nie brali u nich pozyczek ze wzgledu n... Voir plus

Noté 1 sur 5 étoiles

Oszustwo. Miała byc rata 160 zl w aplikacji. Samo się pojawiło że wykorzystałem dodatkowy limit 30 zl w październiku jak nie korzystałem. Zawyżają raty.... OSZUŚCI. TRZYMAĆ SIĘ Z DALA!

Noté 1 sur 5 étoiles

Najgorsza instytucja finansowa na rynku. Przeglądając umowy moich klientów jak patrzę na te koszty prowizji 90% to mnie krew zalewa! Do tego jak klient spłaci ,pożyczkę to biorą na niego klauzulę wyko... Voir plus

Noté 2 sur 5 étoiles

Słabo, 1 pożyczka niby za darmo ale jak chcesz ją wziąść, klikasz, wyskakuje na cały ekran propozycja pożyczki już oprocentowana i nie da się zamknąć tego okna i wrócić do darmowej, ciągle wyskakuje o... Voir plus

À propos de l'entreprise

  1. Services juridiques & administration

Informations provenant de diverses sources externes

Wonga products are designed to minimise the stress of borrowing by bridging the gap between your cash shortfall and when you’ll be able to sort your finances. We offer short term loans from £50 to £2,000. Borrow from 1 day to 6 months. See all your costs upfront and repay early at no extra cost. Over 18s, subject to status. Warning: late payment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk Representative example: £200 for 17 days. Interest Rate: 292% pa (fixed). One repayment of £227.20. Representative 1,461% APR


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

2 k avis

5 étoiles
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Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Tous les avis

(1 624)

15 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy process

Easy process, quick release of funds and crystal clear repayment terms. Very impressed!

22 août 2018
Avis spontané
Noté 4 sur 5 étoiles

Best of the bunch

I was unable to make my payment this month because I work freelance and June is the quietest time of year. I emailed Wonga to explain and got an email back in a couple of days saying they would suspend all interest and collection activity for a month. I didn't even need to speak to them. I am impressed by this. Wonga are definitely the best of the short-term lenders.

20 août 2018
Avis spontané
Noté 5 sur 5 étoiles

I applied for a Loan with Wonga and…

I applied for a Loan with Wonga and received the cash In minutes. Literallly.
I was very happy.
Try Wonga. Compared to others It Is not a waste of time and It Is not a scam.
Thankyou Wonga

20 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Great loan company

Great loan company, let’s me pay back early with less interest and allowed me on my first loan to extend my repayment date as I got my payment date confused. Very helpful customer service.

18 août 2018
Avis spontané
Noté 5 sur 5 étoiles

Great service

I've used wonga on a few occasions and have to say have never had any issues you are sent texts when a payment is due great service

16 août 2018
Avis spontané
Noté 1 sur 5 étoiles

Penalised For Complaining...

Asked on 24/04 for account to be frozen while a complaint was being investigated. This was done fine and received an email saying account would be frozen for 38 days. This should have taken me to 01/06. Following the final response, my account did not get unfrozen therefore I was unable to pay using my account online. Got a late payment marker added to my credit file for May even though account should have been frozen until 1st June therefore no payment in May to actually miss, called on 7th June (this is the date I noticed the late payment marker) to complain and asked for account to be unfrozen. Wasn’t given the option to pay over the phone so assumed I could only do it via my online account. Strung me along for another 8 weeks while looking at this complaint however account still hadn’t been unfrozen So was still unable to make payment. Now have three late payment markers logged against my file which has brought my credit score down from 597 to 434, through no fault of my own. Final response to the complaint about late payment markers came through last week. Apparently as I didn’t call to rectify, any late payment markers are valid. I did call. I wasn’t given the option to pay over the phone. I can’t pay if my account is locked. Replied saying I did call but no one offered to take the payment there and then however received a reply saying they’d already given me a final response and that my only other option was to take it to the ombudsman. Didn’t even offer to reinvestigate taking in to account the fact that I did call. Taking complaint to ombudsman now as they don’t seem to care about customers very much. I feel like I’ve been penalised for complaining in the first place. Won’t recommend to anyone ever again in future. Terrible company to deal with and have completely screwed up my credit file.

EDIT: after being asked to email their Trust Pilot complaint address, I didn’t even receive an acknowledgment to my email. Eventually emailed them back this morning only to receive an email this afternoon basically saying the same as the previous complaint response said. Absolutely pointless waste of my time. Loyal customers mean nothing to these people.

15 août 2018
Avis spontané
Logo de Wonga

Réponse de Wonga

Hi

We would like to look into this for you. To help us investigate, please email TrustPilot@wonga.com and someone from our Customer Relations team will be in touch.

Thanks

Noté 3 sur 5 étoiles

Have used Wonga many times over the…

Have used Wonga many times over the years. Fast, efficient and not the most expensive out there. I have used them for short term loans only so cannot comment on their other services. Had issues with the automated website trying to amend my account details, used the 'chat' option...mistake...they didn't understand the question, repeated queries and we're of no help at all. Website finally worked and loan approved. In my bank within minutes.. Good to know they are there when needed.

13 août 2018
Avis spontané

L’expérience Trustpilot

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