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À propos de l'entreprise
Informations provenant de diverses sources externes
Wonga products are designed to minimise the stress of borrowing by bridging the gap between your cash shortfall and when you’ll be able to sort your finances. We offer short term loans from £50 to £2,000. Borrow from 1 day to 6 months. See all your costs upfront and repay early at no extra cost. Over 18s, subject to status. Warning: late payment can cause you serious money problems. For help, go to www.moneyadviceservice.org.uk Representative example: £200 for 17 days. Interest Rate: 292% pa (fixed). One repayment of £227.20. Representative 1,461% APR
Coordonnées de contact
88 Crawford Street, W1H 2EJ, London
- www.wonga.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service. Fast and always on hand. Have recommended service
Easy process
Easy process, quick release of funds and crystal clear repayment terms. Very impressed!
Great fast service great rates
Very good service
Brilliant
Brilliant, easy to apply, immediate decision, money in your account in minutes.
Best of the bunch
I was unable to make my payment this month because I work freelance and June is the quietest time of year. I emailed Wonga to explain and got an email back in a couple of days saying they would suspend all interest and collection activity for a month. I didn't even need to speak to them. I am impressed by this. Wonga are definitely the best of the short-term lenders.
Three days and still no money from them…
Three days and still no money from them called around 8 times and all I get is we’re working on the issue. Absolute joke
I applied for a Loan with Wonga and…
I applied for a Loan with Wonga and received the cash In minutes. Literallly.
I was very happy.
Try Wonga. Compared to others It Is not a waste of time and It Is not a scam.
Thankyou Wonga
Great loan company
Great loan company, let’s me pay back early with less interest and allowed me on my first loan to extend my repayment date as I got my payment date confused. Very helpful customer service.
Fast efficient service
Fast efficient service, instant answer to your application.
I will recommend wonga for anybody with…
I will recommend wonga for anybody with unexpected budget
Great service
I've used wonga on a few occasions and have to say have never had any issues you are sent texts when a payment is due great service
Simple to use with a lot of checks to…
Simple to use with a lot of checks to make sure you are certain.
Penalised For Complaining...
Asked on 24/04 for account to be frozen while a complaint was being investigated. This was done fine and received an email saying account would be frozen for 38 days. This should have taken me to 01/06. Following the final response, my account did not get unfrozen therefore I was unable to pay using my account online. Got a late payment marker added to my credit file for May even though account should have been frozen until 1st June therefore no payment in May to actually miss, called on 7th June (this is the date I noticed the late payment marker) to complain and asked for account to be unfrozen. Wasn’t given the option to pay over the phone so assumed I could only do it via my online account. Strung me along for another 8 weeks while looking at this complaint however account still hadn’t been unfrozen So was still unable to make payment. Now have three late payment markers logged against my file which has brought my credit score down from 597 to 434, through no fault of my own. Final response to the complaint about late payment markers came through last week. Apparently as I didn’t call to rectify, any late payment markers are valid. I did call. I wasn’t given the option to pay over the phone. I can’t pay if my account is locked. Replied saying I did call but no one offered to take the payment there and then however received a reply saying they’d already given me a final response and that my only other option was to take it to the ombudsman. Didn’t even offer to reinvestigate taking in to account the fact that I did call. Taking complaint to ombudsman now as they don’t seem to care about customers very much. I feel like I’ve been penalised for complaining in the first place. Won’t recommend to anyone ever again in future. Terrible company to deal with and have completely screwed up my credit file.
EDIT: after being asked to email their Trust Pilot complaint address, I didn’t even receive an acknowledgment to my email. Eventually emailed them back this morning only to receive an email this afternoon basically saying the same as the previous complaint response said. Absolutely pointless waste of my time. Loyal customers mean nothing to these people.

Réponse de Wonga
No fuss in bank account in minute also…
No fuss in bank account in minute also allowed a top up will use again
I needed cash asap contacted wonga…
I needed cash asap contacted wonga asked for £50 until payday was in my account within minutes and charged me 80p intrest will definitely be using wonga again thank you
Very helpful and great service
Very helpful and great service. Been using for long time and never had any problems.
I highly recommend.
Very good service every time.
Have used Wonga many times over the…
Have used Wonga many times over the years. Fast, efficient and not the most expensive out there. I have used them for short term loans only so cannot comment on their other services. Had issues with the automated website trying to amend my account details, used the 'chat' option...mistake...they didn't understand the question, repeated queries and we're of no help at all. Website finally worked and loan approved. In my bank within minutes.. Good to know they are there when needed.
L’expérience Trustpilot
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