Woodandbeyond Avis 

6 471
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had lots of questions regarding some of the products and Marina was very helpful. It was really useful being able to order free samples as well to see the texture and colour of the product.

Noté 5 sur 5 étoiles

Wood and beyond have been really helpful in advising us on our order and choosing our flooring. Samples were much better quality than other ones we had! We also required delivery at short notice and t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Décorateur d'intérieur

Informations provenant de diverses sources externes

Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(6 471)

380 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service today by W&B

Excellent service today by W&B. Cheuk was very helpful in providing options for my flooring, and proactive in suggesting samples to send. Recommend!

8 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

They have great show room and helpful…

They have great show room and helpful staff.

21 juin 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Noté 5 sur 5 étoiles

Riza

Riza, gave us all the information we need and she was very nice to us

5 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Very knowledgeable and helpful service…

Very knowledgeable and helpful service with good selection of choice, reasonably priced.

6 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Noté 5 sur 5 étoiles

Excellent service and very helpful.

Excellent service and very helpful.

6 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Reliable Customer Service.

Reliable Customer Service.

6 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Good service Riza

4 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Helpful & Quick

Riza & her colleague were very helpful in advising us in picking our new floor. They were welcoming in person & quick to process our order over the phone. Worth chatting to them directly if you're thinking about ordering.

4 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 4 sur 5 étoiles

So far so good

So far so good. Excellent ranges. Good information from staff without hard sell. Able to borrow samples. Fitter seems responsive, well informed and responsible. Just about to place my order, so will update comments once order received and fitting completed.

3 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Great service and excellent quality of…

Great service and excellent quality of engineered flooring

1 juillet 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Noté 5 sur 5 étoiles

Thank you Konrad

I requested some samples and these were sent and delivered super quickly. I was amazed at how fast they arrived and how big the pieces were, this has made it really helpful to decide on which colour and grain is the best for us.
Thank you for the amazing customer service Konrad P.
Highly recommend

2 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Great product and very helpful staff

Great product and very helpful staff.

I totally recommend them to everybody

Alev

2 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.

Noté 5 sur 5 étoiles

Excellent service

I have spoken to Cheuk a number of times to order engineered wood for different rooms at home. The service has been excellent. I am very pleased with the product and would recommend it.

2 juillet 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Excellent service from Maria

Excellent service from Maria! She was professional, knowledgeable, and took the time to help us choose the perfect flooring for our home. We’re absolutely delighted with the final result. The shop has a fantastic selection of beautiful, high-quality flooring, and the whole experience was enjoyable from start to finish. We highly recommend both Maria and the store! Thank you Wood and Beyond!! Sanja S

17 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Simple and easy transaction

Simple and easy transaction, polite helpful member of staff.

30 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Very helpfull staff

Very helpfull staff, great products and great prices.

30 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

We really appreciate your support and look forward to assisting you again in the future.

Noté 5 sur 5 étoiles

recommended

Really helpful, personal and friendly customer service

30 juin 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

Cheuk-Yee Liu Was very professional and…

Cheuk-Yee Liu Was very professional and helpful on a Sunday just before closing time !

21 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Great Customer Service

I cannot fault the customer service with this company. Cheuk has been really responsive and helpful in trying to help me choose the right floor.

26 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

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