Woodandbeyond Avis 

6 471
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had lots of questions regarding some of the products and Marina was very helpful. It was really useful being able to order free samples as well to see the texture and colour of the product.

Noté 5 sur 5 étoiles

Wood and beyond have been really helpful in advising us on our order and choosing our flooring. Samples were much better quality than other ones we had! We also required delivery at short notice and t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Décorateur d'intérieur

Informations provenant de diverses sources externes

Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(6 471)

380 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Service From Natalie,

Great Service From Natalie,
Natalie had answered my phone call and happened to be in the shop when we visited - so we know she is real and not a bot !! She has been helpful and knowledgeable in assisting us making our decision. They have a very good range of products and the prices are good.

19 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

The sample was very good quality

The sample was very good quality. The communication around requesting a quote was prompt and informative. When I spoke to Maria on the phone she was polite and very helpful.

26 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 4 sur 5 étoiles

Really impressed with the speed and…

Really impressed with the speed and expertise of response by customer services on any query we had in the ordering process. Now looking forward to seeing it all installed!

25 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Wood and beyond are a great company…

Wood and beyond are a great company with a wide selection of products and price points. I have ordered from them many times before and have always been helpful, high quality and timely with deliveries. On my last occasion, I purchased 110sq metres and Veronica was very helpful with my order.

23 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Good quality Free samples received in…

Good quality Free samples received in time!
Very responsive and helpful customer service!!!

23 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication. I needed an amendment made to my order and the team were extremely helpful. Thanks!

23 juin 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, very attentive, great floor

22 juin 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory.

Noté 4 sur 5 étoiles

Placed an order with Veronica over the phone

Placed an order with Veronica over the phone. All was handled well. I can’t comment on the delivery or the laminate yet as it’s not been delivered. First impressions were good

22 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Great service

Samples delivered really quickly, enabling us to make a decision. Customer service from Maria was great, responsive to emails and really helpful. Would definitely recommend this company to friends and family. Looking forward to our lovely new floor.

17 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Very responsive and helpful customer…

Very responsive and helpful customer service. The timber floor is very well priced and great quality.

21 juin 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

Service was fantastic and even managed…

Service was fantastic and even managed to get quicker delivery so it’s here in time. Great company!

21 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 4 sur 5 étoiles

Initially struggled with payment on the…

Initially struggled with payment on the website, but then called and the payment was sorted, and so was the delivery.

20 juin 2026
Avis spontané
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Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

Thanks you very much for your kind help…

Thanks you very much for your kind help Cheuk

18 juin 2026
Avis spontané
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Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

Customer service was excellent.So nice…

Customer service was excellent.So nice to be able to talk to Rita on the the phone who was helpful and answered all my questions.

17 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Natalia was incredibly helpful throughout the entire process, from choosing the right product to delivery. I’m extremely happy with the service and overall experience. Thank you!

17 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

There's nothing beyond Wood and Beyond

I've used Wood and Beyond a couple of times in last 15 years for engineered wood flooring and been very satisfied with everything from range, value, contact and customer service and delivery. Have just ordered Dasso bamboo decking this year for installation next couple months, will plan to update my review with my experience of this product in due course, after some hard work and trying to remember measuring twice, cutting once, etc 😁

17 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.

Noté 5 sur 5 étoiles

I found the customer service when…

I found the customer service when placing my order to be very knowledgeable and helpful, I spoke to Natalia a couple of times and she helped guide me to making the choice for my flooring. A really good service so far!

16 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

Noté 5 sur 5 étoiles

Excellent company to deal with

I have been dealing with wood and beyond for many years I've always found their service, delivery and products beyond exceptional. Staff are especially kind and understanding along with knowing their products extremely well.
Thank you once again who would and beyond for always going but one step beyond.

15 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.

Noté 5 sur 5 étoiles

support

Great support and customer service from Cheuk

12 juin 2026
Avis spontané
Logo de Woodandbeyond

Réponse de Woodandbeyond

Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.

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