Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... Voir plus
L'entreprise a répondu
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Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... Voir plus
Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... Voir plus
L'entreprise a répondu
Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team
Coordonnées de contact
The Former Buffer Depot, Main Street, Wheldrake, York., YO19 6NA, Wheldrake, Royaume-Uni
- 08001185141
- info@wooden-garden-furniture.com
- www.wooden-garden-furniture.com
4,9
Excellent
192 avis
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Wooden planter
We ordered a hexagonal wooden planters which arrived within a day and is so nice we have ordered 3 more, very well made and no rough edges
14 juillet 2022
Avis spontané
Réponse de Simply Wood
Thank you so much for your business, they are lovely planters! Take care.
Carsington Storage Arbour
Have just ordered a garden arbour which was delivered in 2 days. Excellent service and pleased with our item. My husband has already built the arbour and we are both very pleased with the quality and finish of the item. Would thoroughly recommend this company and would use again ourselves. Item was a good price and proves the mark up garden centres can make as same item locally would have cost £150 more. Thank you for great service and product. Really pleased.
29 avril 2022
Avis spontané
Réponse de Simply Wood
Thanks the thanks, a smashing arbour, enjoy!
Two seater garden bench defect
We ordered the two seater garden bench, it was delivered quickly and efficiently. Unfortunately it had quite a severe manufacturing defect that prevented it's assembly, which should have been quick and easy based upon its design.
We used a craftsman to correct the problem, which took about and hour. The seat was then fully assembled and is now satisfactory. The whole process was photographed for substantiation.
The correction of the defect led to an issue with the supplier. They informed us that they would have been willing to replace it. However, we asked for compensation for the work done instead. That has not been resolved to date.
UPDATE
This has been resolved. the manufacturer went to great lengths to make this right. Wel done!
31 juillet 2021
Avis spontané
Réponse de Simply Wood
So sorry again for your trouble, this was all resolved on the 30th July 2021. If anything is still outstanding please do let us know and we will soon get you sorted of course. A lovely bench. Take care - Ian
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