Great service! Initially the wrong product was dispatched but this was rectified immediately. I received a reply to my email within minutes and a phone call in the morning to discuss replacement... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased a Woodshaw Hampton swing arbour . Fast delivery and kept me informed all the way . Came in 3 big pieces and several smaller so didn’t take long to put it together . Worth every penny . It’s... Voir plus
Although I very rarely write reviews, I felt it so important to write this one. My husband bought me a beautiful bird table from Simply Wood for a Christmas present last year and I absolutely love it... Voir plus
L'entreprise a répondu
Ordered 2 hexagonal wooden planters. They were easy to order, Ian kept us well informed of a very slight delivery delay (we ordered them the week before Christmas) but they arrived quickly. They wer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a small family business specialising in wooden garden furniture, initially starting in wholesale across the whole of the country selling to garden centres and diy shops. Our main brands are Simply Wood, Woodshaw, Anchor Fast Garden Furniture, Peter Smith Garden Furniture and Zest 4 Leisure, along with our own unique brands of Simply Wood and Garden 2 Home. We only sell quality, offer the best possible service and at a sensible fair price. As the business developed, a warehouse was taken on and a small retail unit. Over the years as the internet grew and grew and shopping online increased we had an opportunity to bring our unique products to the general public everywhere and our website was born. We now supply the whole of the UK and are spreading slowly into Europe. We now only have a warehouse, overheads are low and we can offer the best products at the best possible price. We offer a price match if you see any of our products cheaper online. We supply the whole of the country, our carriage is included within the price and our service is overnight delivery as standard, no extra or hidden charges. We have a small dedicated team that can assist all the way with your purchase, please just email or call if any question or assistance is required. All products are fully guaranteed, along with a range of accessories, such as cushions, covers and stain. I do hope you will agree we have a lovely high quality range and care about your custom, we thank you for visiting our online store. If we can help you, please get in touch, email or call at anytime, if no one is available, please leave a message and we will get straight back to you. With over ten years of experience within the industry we truly are the wooden garden furniture specialists. We look forward to serving you and please do send pictures in, of your purchase once assembled in the garden, we will include within our blog. Thank you again, take care and have a good day – Ian and all at the Simply Wood team
Coordonnées de contact
The Former Buffer Depot, Main Street, Wheldrake, York., YO19 6NA, Wheldrake, Royaume-Uni
- 08001185141
- info@wooden-garden-furniture.com
- www.wooden-garden-furniture.com
4,9
Excellent
192 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was pleasantly surprised by the ease…
I was pleasantly surprised by the ease of ordering. The delivery was fast and efficient. A delightful experience.
26 mars 2023
Réponse de Simply Wood
Fantastic, and also a great product, thank you - take care Ian
A slight problem with the seats easily…
A slight problem with the seats easily resolved and the query raised by email was answered within an hour. Advice - read the instructions! No hesitation in recommending Simply Wood.
23 mars 2023
Réponse de Simply Wood
Thank you again for your custom, glad we got you sorted, take care and have a good evening - Ian
Réponse de Simply Wood
Thank you, really appreciate the feedback, take care - Simply Wood
Réponse de Simply Wood
Thank you very much indeed, a great product - take care Ian
Good choice for a BBQ gazebo
The bbq gazebo is exactly what we expected when we chose it online. Good choice!
7 mars 2023
Réponse de Simply Wood
Thank you, yes a great product! Take care and have a good weekend - Simply Wood
Simply wood are great
Simply wood are great, speaking as a returning customer, both times for planting troughs. Only problem is Yodel delivery who split 2 items into 2deliveries within minutes of each other. Yodel have stopped leaving in a nominated ‘safe place’ which although not a problem in this case is becoming a pain and Simply Wood need to know.
13 mars 2023
Réponse de Simply Wood
Thank you for letting us know, the carriers usually do a great job, frustrating. Thank you for your business, take care - Ian
Very pleased with my purchase from…simply wood
Very pleased with my purchase from simply wood.impressed with the service would highly recommend
13 mars 2023
Réponse de Simply Wood
Thank you, please do keep an eye on our website and offers. Appreciate your feedback, take care.
Nice quality planters at a good price
Nice quality planters at a good price. Delivered immediately. Would definitely buy from this company again.
21 février 2023
Réponse de Simply Wood
Thank you for your feedback, lovely planters, take care - Simply Wood
Garden seat arrived quickly
Garden seat arrived soon after ordering. Well packed. Good condition. This is the second seat we have had from Simply Wood. Recommend the company highly.
7 mars 2023
Avis spontané
Réponse de Simply Wood
Thank you for your feedback, a lovely bench, all the best - Ian from Simply Wood
Outstanding Customer service!
Ordered one of Simply Woods superb Hanbury Hexagonal Bird Table's for my wife's birthday... great comunication from Ian the day after I placed my order re suitable delivery dates times etc. Really pleased with the quality and construction of the bird table - very easy to put together and very well made! We would highly recomendand gave it 5*
But our experience didn't end there - Unfortunately in late Feb (two weeks after my wifes birthday) we experinced 'storm otto' in the highlands of Scotland (where we live) and despite being properly anchored down, the 87mph winds blew the table over and broke one of the roof trims... So we contacted Ian again who duly sent the replacement part FoC! Really cannot recomend Ian and his business 'Simply Wood' enough! Thank you for an exellent product and customer care!
2 mars 2023
Avis spontané
Réponse de Simply Wood
Thank you, that is very kind of you. A beautiful bird table. Take care and thank you again - Ian
Réponse de Simply Wood
Thank you for your business, looking forward to the Spring coming, take care - Ian
I was very pleased with my planter and…
I was very pleased with my planter and the great customer service. Even though i was warned my planter may take a few days to arrive in the current climate, i received it the next day. The e mails were friendly and kept me informed. I will definately use this firm again. It was so nice to get exactly what i wanted at a great price and with lovely service, Many thanks.
21 février 2023
Réponse de Simply Wood
Thank you, a great planter, take care - Simply Wood
Great product at a good price.
Great product at a good price.
Friendly prompt service.
Excellent communications.
Would easily recommend this company and their products.
10 février 2023
Réponse de Simply Wood
Thank you, that is very kind to review us, take care - Ian
Very good
Very good garden chair. Only comment I would make is the assembly instructions could have been better. A little more detail
27 février 2023
Réponse de Simply Wood
Thank you very much, a lovely chair. I will take a look at the instructions and see what we can do to improve them. Take care - Ian from Simply Wood
Excellent Product and Service
The bench is really comfy. The service provided by Simply Woodwas excellent kept informed of the delivery and whilst they were unable to provide the cushions ordered they contacted me and gave an upgraded cushion.
1 février 2023
Réponse de Simply Wood
Thank you so much, glad you like it, a great product, take care.
Réponse de Simply Wood
Thank you, glad you liked it, they are really lovely, just graded outside of new. Take care - Simply Wood
Great product great price great company…
Great product great price great company what else is there to say?
25 janvier 2023
Réponse de Simply Wood
Thank you :)
Brilliant service and quality product. Very happy.
Ordered a BBQ shelter and the quality of the product is fantastic.
The customer experience was also first class - quick communication from Ian in response to questions and a quick delivery. Couriers good too. Highly recommended.
2 février 2023
Réponse de Simply Wood
Thank you so much, great product, you will rally like, have a good weekend - Simply Wood
Excellent service excellent product
9 janvier 2023
Réponse de Simply Wood
Thank you, a really good product, take care and please do keep an eye on our website, thanks Ian
Super quick delivery
Super quick delivery, still not opened it yet as it is a present.
20 janvier 2023
Réponse de Simply Wood
Thank you again for your business, a lovely gift. Take care - Ian
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.