WOWBBQ.co.uk Avis 

Ordered a Weber Crafted Flat Top from WOWBBQ. Price was competitive and service, notification, delivery etc were exemplary and very quick on the free delivery service. Highly Recommended Company.

Great service from start to finish... very helpful team, speedy delivery and great communication throughout!

We are yet to receive our Weber BBQ but had to applaud the exemplary customer service we've received today from a member of the team. We've placed the order on Tues evening without realising the team won't be working on Good Friday and hoping to get the BBQ before Easter and the team rang my husband this morning to say they'll be delivering tomorrow instead of next Tuesday so we can have the grill for Easter. We were completely blown away by such kindness sand exemplary cst service! So glad we've made the purchase from WOWBBQ what a fabulous, reliable and caring company! Already a very happy and loyal customer!
Best service is the best ever publicity! Well done guys and keep up the great work! WOW indeed ! 👏

We wanted the Weber grill for the Genesis e310. Paid for the next day delivery and success. Can't fault these guys for their service and assistance.

Amazing service and well knowledgeable staff. Have ordered many items and everything has gone smoothly. Communication, packaging, delivery times and pricing is a credit to this company and is my go to place for anything BBQ related to. Many thanks to Patrick and all the rest of the team.

Great service - bbq arrived very quickly - exactly as described. Well packaged. Good price and great communication. Will definitely use them again.

Ordered a pizza oven at about 10am on Sunday morning and it was delivered Monday afternoon. Amazing customer service and can see why they are called WOWBBQ.

Will definitely use them again in future.

I have bought several BBQs from WoW over the years, and have always been extremely satisfied with the experience. Recently bought a new gas grill through the Weber Cashback offer, and got helpful, friendly expert guidance in store towards choosing the right grill, then was kept updated through to delivery. In my view WoW achieves an excellent combination of staff expertise, personal customer service and highly competitive pricing - thoroughly recommended.

Ordered a Weber kettle grill from BBQ Wow for a great price, and it arrived the next day as promised.
I had cause to contact customer services cos I thought there was a missing part. I was mistaken, but I had super-quick responses from Niall Murray in their Customer Support department.
Very impressed overall with BBQ Wow, and will likely return as and when I need to augment my BBQ with BBQ-related accessories.

I am impressed with the fast shipping speed of this store. Their communication is prompt and they quickly resolve any issues that arise. Patrick, in particular, is a very nice and helpful person. Highly recommend!

Had my order delivered on 30/05/2024 - incomplete.
The only indication was a handwritten message 'To Follow' next to the missing item on the invoice. No explanation as to why or when
I had to ring you myself (same day) to seek further detail and a rather uninterested person explained to me that there's nothing that you could do as Weber have let you down and not shipped this item to you as a part of your regular deliveries. In addition, I was explained that the new delivery from Weber is coming in over the next day and you're hoping to rectify the problem

I am writing this review on 16/06/2024 - as of yet I haven't had any contact from you, neither received the item. In addition you still have my money that you took for selling something that clearly wasn't available.

ps. Shocking packaging - loose items in a huge box which looked like it was sellotaped by a 3 year old

I had been looking for a Weber Grill. Looked at various retailers but decided on Wowbbq. The price was the most competitive and the Weber product range and stock levels including accessories surpassed anyone else. I placed a large order. One or two hiccups with the delivery company but Wowbbq were helpful and friendly. Particularly Patrick who dealt with the issues promptly, professionally and courteously. I would fully recommend Wowbbq they know how to look after their customers. 10/10

First class customer service!!!. Used 5 times now, nothing ever a problem when I contacted them. Infact always available with suggestions or advice. Great Weber retailer.

Firstly was sent a damaged BBQ and wasn't happy.. But the team quickly resolved the matter and sent a new one and took away the damaged one. Highly recommend.

Het is een beleving😁. Snelle service, zeer vriendelijke gastheer Willem, uitermate smaakvol en een steengoede playlist van opzwepende R en B. Hier komen we zeker nog eens terug 👍😉

We raised a couple of points with regard to our purchase and these were dealt with very quickly, and very professionally. I can honestly say customer service is excellent, problems are quickly resolved and show that WOW barbecue want their customers to be happy.
I would not hesitate to recommend them for purchases, as their aftercare is excellent.

Excellent customer service. I recently purchased a Weber Master-Touch charcoal BBQ. After payment was made I noticed that the item was
Selling for a lower price. I queried this and a prompt reply said that whilst I was charged the right amount (the item was reduced after purchase) a refund would be made for the difference. I was grateful for this gesture of goodwill. This kind of customer service keeps customers with a supplier. I will continue to purchase from WOWBBQ (and recommend to friends and family) in future. 

Het eten was super lekker

I have just taken delivery of a Weber BBQ and I must say how polite, helpful and very efficient giving a very quick delivery. I have no hesitation in recommending this company.

Ordered a spare part for my beloved Weber Q, this had to be ordered in, I was kept updated all the way through, it did arrive quicker than the estimated date, unfortunately when unboxed it had suffered some damage somewhere along the line, WOW BBQ responded very quickly and resolved the issue immediately, stunning customer service, thank you WOW BBQ, highly recommended if you are looking for a new Weber or spare parts.