WOWBBQ.co.uk Avis 

Weber GA is the second BBQ I have ordered. The Weber GA last week, and a Master Touch 5 years ago. Brilliant service on both occasions. I picked the delivery date and it arrived on the day chosen. For Weber products, they are automically my first choice.

Ordered a Weber Bbq from this company at a good price.
Delivery not the Normal next day as advertised but we are living with a difficult situation at the moment.
My point is that they could not meet the delivery day as issued but I received a personal phone call the day before to explain why my Bbq would be delivered Saturday instead if Friday - this was much appreciated
When you order from a company you have never heard of on the internet you are never happy until the product arrives - To receive the call made me think that this company cares about customer service and would deliver , as I said previously stated these are unprecedented times
Goods were delivered @ 08:00 am Saturday as stated
My fault but I forgot to order a pizza stone but I will do that when things return to normal !!
I would definitely use these guys again - order with confidence - well done and thank you.
309606 - Walker

Ordered a bbq on offer. Money were taken from the account. The bbq did not arrive. Tried to get in touch unsuccessfully and later noted that the money were refunded a few days after the order.
The BBQ is currently available at a normal price.

Massively impressed with Wow BBQ. We spoke to a couple of different staff members who both knew their stuff and gave excellent advice, not to buy the most expensive BBQ in our case (you'd expect upselling in most shops but not here) instead to go with a slightly cheaper slightly smaller option which is perfect for our needs. We're delighted with it. The prices are highly competitive, I have no doubt we'll be back for accessories. I would have no hesitation recommending anyone to buy a BBQ from here.

Fantastic customer service
My new Weber was not delivered on its initial attempt due to postal mix up. Spoke with Lee who contacted the courier immediately to request a re delivery.. On calling back he asked me to call in if delivery had not been received in 30 mins and he would get another out to me the following day. Luckily DPD driver had the same customer first ideals as Lee and my Weber arrived 25 mins later.
Thank you so much for getting me out of a hole. It’s great to see that fantastic customer service is not something only delivered by John Lewis. Thanks again

Superb in every way! From the moment I ordered to delivery, the service was impeccable. Due to unforeseen circumstances I needed a replacement bbq urgently. I called to arrange on Friday afternoon and the bbq arrived before 10am the next day. Simply cannot fault the service. Well done Patrick and team - I will definitely be using you guys again.

Bought 700 quidsworth of bbq kit delivered to a precise date...delivered on time and packaged really well...Great price to..
Just fantastic customer service...these guys really know what they are doing...just superb

Impressed with the service, they sent incorrect item and exchanged without a quibble. Then asked for a copy of my invoice which was promptly emailed to me. This company is on the ball.

Excellent range, price and delivery.

Great customer service. They even supplied spare fixings when i managed to break the set i was given!

Would definitely shop with again.

Great service. Easy to get hold of and very helpful.
Ordered delivery for the wrong date and they changed it for me without fuss.
Good prices.

I am telling to all my friends and convinced most of them to buy a new weber BBQ from you guys!I bougth my Master touch limited edition 3 weeks ago and since then I keep buying more accessories ! I loved the customer service,the speed of delivery and the quality of the products! I will keep buying from you!

WOW!! Customer service is excellent. Ordered a Weber GBS and it arrived promptly albeit with a couple manufacturing faults. Contacted the team at WOW and within a week a brand new bbq arrived!! Top notch service and communication throughout!! WOW!! I’ll be using these guys again, without a doubt.

Absolutely faultless first class after sales service. You can always judge a really good company in how they handle things when it all doesn't go to plan. Through no fault of wowbbq my Weber BBQ ordered did not deliver next day as expected. The problem as it turned out was that some jobsworth at the courier company decided after shipping to their northern depot no problem, that it was too heavy to go any further and needed to be palletised. This meant a one day delay, although I suspected that it may have been dropped by the courier company and they were covering their backsides. So I called wowbbq after sale service number and the first WOW was how quickly they answered no music on hold at all. The second huge WOW was how they handled my issue. Patrick and later Niall who I spoke to because of my concerns, without a quibble or discussion agreed to fully refund my money and call the courier company to get them to return the BBQ to them without any hassle at all. I would not hesitate to recommend these guys to anyone and I will be using wowbbq for any BBQ items I need going forwards. Thank you wowbbq

Great service from these guys, backed up with competitive pricing and very quick delivery. Thank you!

Wow bbq very good but Weber service let them down. Smokey Mountain unit arrived damaged and I had to wait until Weber's stock check was over it could not be replaced. New bits were sent out but no apology rom Weber, not even a gesture offered to smooth over what was a poor start.
Very poor from the manufacturer.

Fast service with very competitive pricing, for the bbq and the branded accessories.

Excellent quality goods and very prompt service

Received my Limited Edition Weber Master-Touch® GBS® Red Plus 2 Freebies in good time .. well package .. it's not the first time I've used WOWBBQ and certainly won't be the last .. excellent service cheers

Superb Product (Weber Q1200 Black with Stand) packaged and delivered promptly with that superb DPD Predict system with progress text messages. Very competitively priced. This is my third purchase from Wow BBQ - Highly Recommended