Wrendale Designs Ltd Avis 

47
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

BRILLIANT customer service from this company! I made contact with Wrendale Designs via email as I had a very specific request. Their replies were prompt and they went above and beyond to help... Voir plus

Noté 2 sur 5 étoiles

The patterns are beautiful, they definitely market themselves as luxury items, however the actual quality of the items themselves are often a bit lacking. Unfortunately, all of their china (often pa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was recently given two pairs of super soft bamboo socks which I love but one pair was faulty. The shop where they were bought didn’t care at all as I didn’t have the receipt. However, when I contact... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic products, excellent detail and quality. Great for gifts. I'm writing this review for their customer service which goes above and beyond. When somebody bought me a duplicate of a cross-stit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de cadeaux
  2. Artiste
  3. Papeterie
  4. Grossiste en papeterie

Écrit par l'entreprise

Wrendale Designs are an award-winning publisher of greeting cards, stationery and giftware featuring the characterful watercolour artwork of artist Hannah Dale. Amongst a love of the outdoors (and the occasional cup of tea) we pride ourselves on producing high quality design-led products which often feature added little touches to make them extra special.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

47 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,4

Tous les avis

(47)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful Cat Notebook

I have a notebook from them, their artworks really stand out from the crowd. The art shines with such warm, cozy and loving vibes. I hope this company will get more recognition.

11 janvier 2025
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Réponse de Wrendale Designs Ltd

Thank you for your thoughtful review. We sincerely appreciate the time and effort you put into sharing your feedback, and we will ensure it is communicated to the team. Your support is invaluable to us, and we are so happy that you are enjoying the products you purchased 🐭

Noté 5 sur 5 étoiles

Excellent service and products.

Purchased x2 of the latest plush characters to complete our collection (for now) which have arrived and they are absolutely adorable! The website, checkout and delivery were excellent. Used the couriers app to track delivery, the items arrived swiftly and beautifully packaged. Will definitely order again in the future if any further characters are released!

16 janvier 2025
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Réponse de Wrendale Designs Ltd

Thank you for your thoughtful review. We sincerely appreciate the time and effort you put into sharing your feedback, and we will ensure it is communicated to the team. Your support is invaluable to us, and we are so happy that you are enjoying the products you purchased 🐰

Noté 1 sur 5 étoiles

Don't buy the metal dog bowls

Don't buy the metal dog bowls, they go rusty, for the price I wouldn't expect them to be cheap metal, cheap Chinese I guess

1 décembre 2024
Avis spontané
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Réponse de Wrendale Designs Ltd

I am very sorry to hear about your experience regarding one of our products not meeting your expectations. I took a moment to review our system, and it appears that we haven't received any communication from you through to our customer service team, we would really appreciate the opportunity to look into this further. The team are dedicated to helping customers with their enquiries, please email them on info@wrendaledesigns.co.uk and they will be more than happy to assist you.

Noté 5 sur 5 étoiles

Fault

I recently rung customer services because of a fault. Unbelievable response within the hour they replaced item and sent it via 24 hour delivery. Lady on the phone was so lovely and helpful too. Will continue to buy from them

14 mai 2024
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Réponse de Wrendale Designs Ltd

Please accept out sincerest thanks for taking the time to review our work. Your feedback is invaluable to us, and we truly appreciate the effort you've put into providing it. Rest assured; we will share your review with our team and your ongoing support is invaluable to our success, once again, thank you.

Noté 5 sur 5 étoiles

Superb customer service

I contacted Wrendale Designs Customer Service Department with an issue concerning a jigsaw puzzle, which had been purchased from a third party retailer.

Wrendale's customer service agent couldn't have been more helpful in resolving the issue, despite my not having purchased directly from them.

I was so impressed with the outcome that I've since purchased other Wrendale Design products at my local garden centre!

If only other companies were as conscientious and professional as Wrendale Designs where customer service is concerned.

Thank you 'J'.

AB

15 mars 2024
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Réponse de Wrendale Designs Ltd

Please accept out sincerest thanks for taking the time to review our work. Your feedback is invaluable to us, and we truly appreciate the effort you've put into providing it. Rest assured; we will share your review with our team and your ongoing support is invaluable to our success, once again, thank you.

Noté 5 sur 5 étoiles

Present

I ordered a package on Monday and it came today, really good service
Emilie also packed my delivery it was really well wrapped and I don't have to wrap it myself, brilliant service thank you

10 janvier 2024
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Réponse de Wrendale Designs Ltd

Thank you for your review we would like to express our heartfelt gratitude. We really appreciate the time and dedication you invested in sharing your feedback and we will be sure to pass this onto the team. Your support means everything to us, and we hope we get the opportunity to serve you once more in the future.

Noté 5 sur 5 étoiles

Wow beautifully packed and great quality items

Wow, beautifully packed and great quality items, so much so I had to do another order for Christmas stocking fillers, again arrived beautifully packed with great quality items, will definitely buy from again.

25 octobre 2023
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Réponse de Wrendale Designs Ltd

Thank you for your review we would like to express our heartfelt gratitude. Your thoughtful words are truly valued, and we deeply appreciate the time and dedication you invested in sharing your feedback and your kind words will be passed onto the team. Your support means everything to us, and we hope we get the opportunity to serve you once more in the future.

Noté 5 sur 5 étoiles

Just had a order from

Just had a order from
Wrendale and as always superb packaging and wrapping and free postage . First time of ordering calendar for my son for Christmas and I love . Love my bee 🐝 2024 diary . Love the designs , service and whole ethos . Will be ordering again before Christmas. My husband loves his mug I brought last Christmas of star of Wonder and uses every day too . Love , love

11 octobre 2023
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Réponse de Wrendale Designs Ltd

Thank you for your review we would like to express our heartfelt gratitude. Your thoughtful words are truly valued, and we deeply appreciate the time and dedication you invested in sharing your feedback and your kind words will be passed onto the team. Your support means everything to us, and we hope we get the opportunity to serve you once more in the future.

Noté 5 sur 5 étoiles

I have bought multiple items and gifts…

I have bought multiple items and gifts from Wrendale. I love the stationary items inc. Christmas cards which I’ve bought the last 2 years. There are some great crockery bits, I’m waiting for the perfect teapot design and a few more designs in the large mug would be fab as I’m building a collection :-)

11 octobre 2023
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Réponse de Wrendale Designs Ltd

Thank you for your review we would like to express our heartfelt gratitude. Your thoughtful words are truly valued, and we deeply appreciate the time and dedication you invested in sharing your feedback and your kind words will be passed onto the team. Your support means everything to us, and we hope we get the opportunity to serve you once more in the future.

Noté 5 sur 5 étoiles

🩷wrendale designs

Love this company’s products. I have bought several items in the past both for myself and for gifts.
I recently had an issue with my water bottle so contacted customer services for advice. I received a prompt reply and a replacement within days. Amazing customer service team. Thanks to Hannah and Chloe who organised this.

25 septembre 2023
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Réponse de Wrendale Designs Ltd

We want to express our heartfelt gratitude for your fantastic review. Your thoughtful words are truly valued, and we deeply appreciate the time and dedication you invested in sharing your feedback and your kind words will be passed onto the team. Your support means everything to us, and we hope we get the opportunity to serve you once more in the future.

Noté 5 sur 5 étoiles

Brilliant customer service

I was recently given two pairs of super soft bamboo socks which I love but one pair was faulty. The shop where they were bought didn’t care at all as I didn’t have the receipt. However, when I contacted Wrendale directly they were extremely helpful, replying to my email on the next working day and offering to replace them straight away. Brilliant customer service deserves praise and in future I will buy direct. Items sometimes fail but how you treat your customers shows the quality of your company

29 août 2023
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Réponse de Wrendale Designs Ltd

Thank you so much for your wonderful review. We genuinely appreciate the time and effort you put into submitting it. Your kind words mean the world to us, and we're grateful for your support. We look forward to dealing with you again in the future.

Noté 5 sur 5 étoiles

Absolutely love Wrendale Products

Absolutely love Wrendale Products. I have a large selection of plushs for the children and myself. The socks are so comfortable, everyone at work loves the designs and quality of my stationery. We have their wallet note book which we use as a family passport/ travel wallet and the scarfs feel amazing.

I have bought my family and friends several pieces for christmas and birthday over the last few years and they are all in love with the garden range, paint by numbers, scarfs, bags, purses, baby range, and they are all beautifully packaged and amazing quality. You really do pay for what you get.

Looking forward to my next parcel.

1 août 2023
Avis spontané
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Réponse de Wrendale Designs Ltd

Thank you so much for your wonderful review. We genuinely appreciate the time and effort you put into submitting it. Your kind words mean the world to us, and we're grateful for your support. We look forward to dealing with you again in the future

Noté 5 sur 5 étoiles

Cards ordered on Sunday evening

Cards ordered on Sunday evening. Arrived beautifully wrapped on Tuesday morning. Pleased as punch with both the cards and the service. Thank you.

25 juillet 2023
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Réponse de Wrendale Designs Ltd

Thank you so much for your wonderful review. We genuinely appreciate the time and effort you put into submitting it. Your kind words mean the world to us, and we're grateful for your support. We look forward to dealing with you again in the future

Noté 5 sur 5 étoiles

Gorgeous watercolour and frame which I…

Gorgeous watercolour and frame which I bought for my aunty’s 60th. She loves it so much. I also included some cards with my order and these are beautiful too! Highly recommend.

21 juillet 2023
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Réponse de Wrendale Designs Ltd

Thank you so much for your wonderful review. We genuinely appreciate the time and effort you put into submitting it. Your kind words mean the world to us, and we're grateful for your support. We look forward to dealing with you again in the future.

Noté 5 sur 5 étoiles

Perfect

Perfect , bought Gordon the highland Coo , for 16th birthday gift, it arrived well presented and inner packing for protection , I love wrendale products and the designer / artist , loving brings these wild animals to life with their own little characters , always cheers me up , I hope to see some bees in her designs and sketches in future .Thank you Zoe for a pleasant transaction xxxx

10 juillet 2023
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Réponse de Wrendale Designs Ltd

Thank you so much for your wonderful review. We genuinely appreciate the time and effort you put into submitting it. Your kind words mean the world to us, and we're grateful for your support. We look forward to dealing with you again in the future.

Noté 1 sur 5 étoiles

Socks appear poor quality.

Really disappointed by the Robin design socks. I have only worn them twice and both have worn through at the toes. I am only a size 5.5, so my feet are not that big and my toe nails were not long either.(shorter than toe itself.)

27 février 2023
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Réponse de Wrendale Designs Ltd

I am sorry to hear that you have been disappointed with your purchase. On the rare occasions when a customer has a faulty product, we are more than happy to replace the items, if you would like to email us at info@wrendaledesigns.co.uk we would really like the opportunity to put this right for you.

Noté 5 sur 5 étoiles

Fabulous Friendsheep card

Bought a Friendsheep card. Beautifully made and presented. Love it

4 janvier 2023
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Réponse de Wrendale Designs Ltd

Thank you for such a lovely review, we really do appreciate the time taken to submit this and I am glad you are happy with the card you purchased

Noté 5 sur 5 étoiles

Incredible customer service

So impressed with the custome service at Wrendale. They went over and above to ensure an item was delivered in time as a gift. It came beautifully presented and the response from my query was almost immediate. Can't speak highly enough about your brand. Katie who I dealt with was really helpful and friendly.

22 septembre 2022
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Réponse de Wrendale Designs Ltd

Thank you for such a lovely review, we really do appreciate the time take to submit this and I am glad you enjoyed you experience with us

Noté 5 sur 5 étoiles

First Class Service

I have purchase items online from Wrendale a number of times and am always impressed not only with the quality of the products, but the care in which they are packaged (in recyclable packaging) and with the speed of delivery.

13 septembre 2022
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Réponse de Wrendale Designs Ltd

Thank you for submitting this review, we really do appreciate it when people take the time to write these, I am so glad we made your experience enjoyable.

Noté 5 sur 5 étoiles

Amazing quality products

Amazing quality products, beautifully designed. I was given a Wrendale "Winter Hare" Mantel Clock as a birthday present. Unfortunately, the hour hand was dragging. I contacted Wrendale and they sent out replacement immediately. It was beautifully packed by Rebecca. The Customer Service is “Excellent”. Thank you !

19 août 2022
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Réponse de Wrendale Designs Ltd

Thank you for your lovely review, we really appreciate your feedback and hope you continue to enjoy our products

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