Bought an Xgody Q17 tablet last September, started entering random keystrokes in February which continued after factory reset(s). Suspected faulty touch screen, but Xgody support not much help. Then... Voir plus
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Lisez les avis des autres
Hände weg von XGODY Produkte! Bei meiner Lieferung eines Navis fehlte das Kfz Ladekabel und nun irre ich seit Wochen im www net von einem zum anderen Servicekontakt und werde immer wieder mit Fra... Voir plus
Das von mir bestellte Tablet XGody Tab 10 wird bei eBay mit einer Auflösung von 1200x1920 Pixel beworben. Tatsächlich beträgt die Auflösung 800x1280. Das sogenannte Manual ist unvollständig und fehl... Voir plus
Kinder Tablet innerhalb von einem halben Jahr kaputt gegangen. Wirbt bei ebay mit Garantie von einem Jahr in der Artikelbeschreibung. Verkäufer gibt keine Garantie sondern möchte nur Rabatt von 10% fü... Voir plus
À propos de l'entreprise
- Magasin d'électronique
- Magasin de téléphonie mobile
- Fournisseur de GPS
- Mercerie métallique et plastique
- Magasin de télévisions
Écrit par l'entreprise
XGODY is a well-known brand that develops high-tech products, such as GPS, Sat Nav, Tablets, Smart Projector, Audio, and Smartphones. It is our mission to make XGODY an affordable technology brand that makes life interesting. The sale of XGODY GPS, TV Box, and Smart Phone ranked No. 1 on eBay since 2009.
Coordonnées de contact
1,4
Mauvais
122 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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MUY BUEN PRODUCTO
El proyector X1 destaca por su fácil manejo y fácil ajuste de los ajustes. Su pantalla de alta definición mejora la experiencia de visualización, Y me sorprendió gratamente que pudiera proyectar directamente en la pared sin la necesidad de una pantalla de proyección. Teniendo en cuenta su rango de precios, este proyector es simplemente perfecto. Lo recomiendo encarecidamente para cualquier persona que busque una opción confiable y rentable.
21 juin 2023
Avis spontané
So good
This is amazing for the price, my daughter has downloaded a large number of games and still Room to down load more. The quality is picture and video is good and the battery life is good lasting several hours before recharging. Quick loading and downloading aswell highly recommend for younger kids. that it’s a great buy.
21 juin 2023
Avis spontané
Bought a 9” Xgody satellite navigation…
Bought a 9” Xgody satellite navigation system, used it 4 times with no issues then on the fifth time of use the screen went blank, you could still hear the voice commands (just about but never been loud) and when you touch the screen you hear the click. Email sent to their customer support and replied saying it must be an issue with inner screen, after many emails they wanted me to pay for the replacement part, wait 3-5 weeks to receive the part and fit it myself !! Told the unit is not under warranty even though it is only 8 months old.
You get what you pay for
2 juin 2023
Avis spontané
Réponse de XGODY
Dear customer,
We are sorry to hear about the issue you have encountered with your Xgody satellite navigation system. We understand how frustrating this experience could be, and we apologize for any inconvenience caused.
After reviewing your case, it appears that the issue with the screen could be related to the inner screen. Unfortunately, your unit is not covered under warranty, and for this reason, we offered you the option to purchase a replacement part and fit it yourself.
We understand that this might not be the ideal solution for you, and we apologize for any inconvenience caused. We are committed to providing high-quality products and services to all of our customers, and we will do everything we can to assist you with your issue.
If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.
Thank you for bringing this to our attention.
Best regards,
XGODY Brand Manager.
probably the worst brick i’ve ever…
probably the worst brick i’ve ever held. barely loads anything, slow as tortoise. waste of money really, i only needed it temporarily and thank god i did.
18 mai 2023
Avis spontané
Réponse de XGODY
Dear valued customer,
We are sorry to hear that you were not satisfied with your Xgody device. We understand that you had a bad experience, and we apologize for any inconvenience caused.
At Xgody, we take customer satisfaction very seriously, and we strive to provide our customers with high-quality products and services. We are sorry to hear that your experience did not meet your expectations.
If you could provide us with more specific details regarding the issue you encountered, we would appreciate it. This would assist us in identifying areas where we could improve our products and services.
We take all customer feedback seriously, and we would like to know more about your experience so that we can work to improve our products for future customers.
If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.
Thank you for your feedback.
Best regards,
XGODY Brand Manager.
Dont buy
Had this phone for a week, its so slow and barely loads anything, absolutely horrendous such a waste of my money. shame
6 avril 2023
Avis spontané
Réponse de XGODY
Dear customer,
We are sorry to hear that you were not satisfied with your Xgody phone. At Xgody, we take customer feedback very seriously, and we apologize for any inconvenience caused.
We would like to investigate the reason for the slow performance issues you have encountered. If you could provide us with more specific details regarding the issue you experienced, we would appreciate it. This would assist us in identifying areas where we could improve our products and services.
We understand that you have had a bad experience, and we assure you that we will do everything we can to address the issue and assist you with any concerns you may have.
If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.
Thank you for your feedback.
Best regards,
XGODY Brand Manager.
Would have left 0 stars but couldn't
Would have left 0 stars but couldn't! AVOID AT ALL COST! Bought a truck sat nav which didn't work properly from day one. After lots of hassle had to get a refund through PayPal as the seller was messing me about
15 février 2023
Avis spontané
Réponse de XGODY
Dear customer,
We are sorry to hear that you had a bad experience with your Xgody truck sat nav. At Xgody, we take issues like this very seriously, and we apologize for any inconvenience caused.
We would like to investigate this issue and know more about the specific problem you encountered with your sat nav. This would assist us in identifying areas where we could improve our products and services.
We always strive to provide our customers with high-quality products and services, and we are sorry that we did not meet your expectations. If you need any assistance with your sat nav or have any additional concerns, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website.
Thank you for your feedback.
Best regards,
XGODY Brand Manager.
I bought a xgody tab 10 I had it for…
I bought a xgody tab 10 I had it for barley 3months it was discharging the battery and would not switch off I got in touch with them would not fix they said it was over the 3months eBay give me to report it to them so could not fix if I wanted it fixed I would need to send it back to China. I bought it in September 22 got in touch with them December 22 will definitely never buy from them again
15 décembre 2022
Avis spontané
Réponse de XGODY
Dear customer,
We are sorry to hear that you had a bad experience with your Xgody tablet. We understand that you had issues with the battery and the device was not turning off.
Unfortunately, it seems that you contacted us outside of the warranty period, and for this reason, we could not repair or replace your device free of charge. We apologize for any inconvenience this may have caused.
Please note that we do offer repair services for our products, even outside of the warranty period. However, additional charges may apply.
We are sorry that your experience did not meet your expectations, and we would like to investigate the issue to identify areas where we can improve our products and services. If you could provide us with more specific details, we would appreciate it.
If you need any further assistance, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.
Thank you for your feedback.
Best regards,
XGODY Brand Manager.
They advertise free lifetime map…
They advertise free lifetime map updates. Keep in mind they say FREE. They don't tell you that you have to purchase a 59.00 a year app from Microsoft to open their maps. They don't tell you that they aren't as suficitated as Garmin or Rand Mcnally. They don't have a dock that you plug your GPS into on your PC and it automatically downloads the files. I emailed them and they want you to watch their YouTube channels on how to update your GPS. It's a joke unless you speak or read Chinese and have a masters degree in Chinese. I wouldn't recommend their equipment. Stay away from them they don't even have an office in the US. Maybe one day they will catch up with the technology that garmin and rand mcnally have.
10 janvier 2023
Avis spontané
Réponse de XGODY
Dear customer,
We are sorry to hear about the difficulties you experienced in updating your Xgody GPS unit. We apologize for any inconvenience caused and we want to clarify some information about the free lifetime map updates.
The free lifetime map updates policy is real.
We understand that you expected the update process to be more user-friendly, and we apologize if our instructions did not meet your expectations. We always strive to provide the best possible customer support, and we will take your feedback into consideration as we look for ways to improve our services.
If you need any further assistance with your Xgody GPS unit or have any other concerns, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.
Thank you for your feedback.
Best regards,
XGODY Brand Manager.
Had recent version and no issues so I…
Had recent version and no issues so I got the bigger model. It’s arrived but no terminal contacts inside for it to connect to battery. Currently in conversations with them and sending pics of the unit. They keep telling me to switch on hold this button and that button but can’t quite get the fact the battery won’t connect so it can’t do anything at all. Curious to see what happens and of course will update as to the result I get but so far it’s not too good, requested a return and replace so let’s see ….
27 décembre 2022
Avis spontané
Réponse de XGODY
Dear customer,
We are sorry to hear that you had an issue with the battery terminal contacts not connecting on your new Xgody unit. We understand your frustration and we apologize for any inconvenience caused.
We are sorry to hear that our customer support team was not able to resolve your issue satisfactorily. We want to assure you that we take product quality extremely seriously, and we want to investigate this issue to identify areas where we can improve our products and services.
We are willing to replace your unit at no cost, and we apologize for the inconvenience you may have experienced. Please continue to work with our customer support team to ensure that the replacement process goes smoothly.
If you have any further concerns, please do not hesitate to contact us directly at support@xgody.com or leave a message on our website, and we will do our best to assist you.
Thank you for your feedback.
Best regards,
XGODY Brand Manager.
This company is shonky
This company is shonky. They advertise with 6 month warranty but if you have a problem they will not honour it.
7 novembre 2022
Avis spontané
Réponse de XGODY
pleas ,send email to me support@xgody.com or on xgody.com message
Nothing as i dont use it
Nothing as i dont use it. Just wondering if anyone else has noticed the 5 * reviews all have chinese sounding names. Lol
21 octobre 2022
Avis spontané
Réponse de XGODY
pleas ,send email to me support@xgody.com or on xgody.com message
this phone is rubbish battery lasts for…
this phone is rubbish battery lasts for 6 hours wifi keeps shutting down even though it sais strong signal and trying to use hotspots for maps forget it it keeps loosening gps connection most annoying phone i have ever had used going to get a better one
4 octobre 2022
Avis spontané
Réponse de XGODY
pleas ,send email to me support@xgody.com or on xgody.com message
Have two of xgody phones with broken…
Have two of xgody phones with broken screens.. I'm capable of replacing them myself but it's a nightmare to find a supplier of replacement screens in the UK.. Why sell them with no good straight forward UK backup service on phone replacement parts.. Switched to Sony experia.
18 août 2022
Avis spontané
Keep well clear!
I loved this 'phone; it did eveything I wanted and connected to all my peripherals with a minimum of effort.
Six months later and it has just stopped opening. It charges, goes to the XGODY screen and just won't do anything else. I took it to local repair shops and they all said that there was nothing they could do with it.
12 juillet 2022
Avis spontané
i bought a xgody 504 gps sat nav and it…
i bought a xgody 504 gps sat nav and it was great whilst it was working,then i plugged it in to a usb in my car and it suddenly stopped place/map search in fact navigation/gps ceased to work full stop.i sent countless messages to the customer service address in the user manual but got no replies whatsoever.tried all youtube help videos,they did not help,i asked for a call back several times didnt get one.all said i gave up threw the darn thing in the bin i wont be buying anything if it says xgody on it.the customer service is absolute garbish and non existant.
10 juin 2022
Avis spontané
I bought two kids tablets
I bought two kids tablets, for 4yr old twins birthday. Both of the tablets stopped working within a week of each other, after about 5 months!
After trying numerous emails to Xgody, (being passed on to different departments) for four weeks, I gave-up! I now have 2 paperweights? 😕 😡😡
6 mai 2022
Avis spontané
This online platform is HIGHLY…
This online platform is HIGHLY UNRECOMMENDED by me!
The reason is they sell items that do not function well. Afterwards, there is no any chance to receive a response from their customer service because they simply do not care! Once, the payment for the item has been made they simply stop communicating with you!
This is from my direct personal experience!
9 avril 2022
Avis spontané
DO NOT buy from here
DO NOT buy from here. Product IS ABSOLUTE rubbish. Will not refund either. Customer service sounds great but will NOT give a refund only a DISCOUNT ON ANOTHRR PURCHASE! .Go to another site
28 février 2022
Avis spontané
DO NOT BUY PHONE
Purchased a Note 10 'knock off' some time ago, only to find it stuck on speakerphone mode. My brother will not talk to me on the phone, and other family members complain about the 'echo' from the phone. Have ordered another phone, NOT of the same brand, so will see how that one stacks up.
1 janvier 2022
Avis spontané
wow what an absolute joke of a.phone
wow what an absolute joke of a.phone , worked fine first day, following morning wouldn't switch on and remainder that way , just an absolute disgrace ok a phone and a company , I have no idea how they are still in business more than 80% bad feedback on trust pilot , Chinese for you Jack of all trades master of none , please do not buy any products from this company or you have done your money !!!!!!!!! AVOID!!!!!!!!!!!!!
27 décembre 2021
Avis spontané
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