Yamaha Music London Avis 

The Customer Service is amazing. Abigail has been so helpful with everything we needed and the delivery was faster than expected. My daughter is delighted with new Yamaha Trumpet, it sounds and it looks amazing! Thank so much all of you for such an amazing customer service!

finding what i wanted was easy. delivery also seamless and within expected times.

The parcel, a keyboard stand, was delivered on time and it was undamaged. The information you sent to me about the keyboard being compatible with the stand is correct. I'm very happy with your service.

Very nice guitar indeed top quality. Its blown me away
Kept me in the loop with tracking no messing about
Yamaha i love you

First class service from Abigail & Team. I am delighted with my purchase 🎹❤️

Fast service

We bought a piano for our daughter recently which we are very happy with. Abigail guided us through the process and was fantastic. Thank you!

Easy online shopping, reliable and trustworthy. The product exceeded all expectations, and Yamaha lived up to its high brand image.

Weak communications and no notification of dispatch and tracked code provided after delivery.

I expected more from Yamaha.

Fast delivery will purchase again

The item was listed as B grade reconditioned. I was surprised when I unpacked it it appears to be brand new. It looks and operates as new. Well pleased

The staff at Yamaha are extremely pleasant and helpful. I had delivery problems and the were extremely helpful chasing itvup with the courier. I bought a,BB 234 bass which I am very pleased with.

Great aftersales support and very nice people to deal with.

Easy ordering of item clearly advertised what was on offer, competitively priced some transaction and reasonable delivery time.

Waited 8 days for delivery two different delivery days they didn’t make the first one late notice second time wrong item was delivered and called and emailed customer services not one replie all day I’ve done all the chasing up not good

I’ve ordered 6 items from the online shop, all allegedly in stock. I received 3 and no information on the reasons for the partial delivery were provided. I reached out to support but heard nothing back. A label has been created for a second parcel but no updates for days.
It’s not clear how to contact them, not clear how to get a refund or get help. I honestly expected much better service.

I recently bought a trumpet online after testing it in the store. Abigail gave me her contact details in case I wanted to buy it. She was able to organise a discount as it was a display instrument and helped me set up the financing. As there was no cases left, she arranged to give me one from the model up. The whole process was quick and easy. I signed all the papers on Monday and was splitting notes by Wednesday.

Very speedy service. Dropped one star because packaging wasn’t great but luckily nothing was damaged.