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Lisez les avis des autres

Noté 1 sur 5 étoiles

this hair is not at all worth the price tag. almost 3 hundred pounds for hair that lasts around 3 weeks before it becomes matted and clumps together. Extremely difficult to manage. They say the hair i... Voir plus

Noté 1 sur 5 étoiles

They give the run around. Ive been trying to get my hair since July yet my package keeps getting delayed. they had me pay for overnight shipping just to turn around & refund it & cancel my overnight... Voir plus

Noté 2 sur 5 étoiles

My initial order was taken off my property upon delivery. I contacted customer service. They initiated the insurance claim and was able to replace my order. This was about a 3 week process. However, I... Voir plus

Noté 3 sur 5 étoiles

I purchased my hair on December 28th. As of today January 9th, my order still has not been processed nor shipped. I was in need of this shipment for a wedding event this week. I can say when I emailed... Voir plus

À propos de l'entreprise

  1. Fournisseur d'extension de cheveux
  2. aussi dans
  3. Magasin de perruques

Écrit par l'entreprise

Virgin Hair Wigs and Hair Extensions in Atlanta Achieve your dream hair with our top-quality wigs and extensions. Best service and cutting-edge designs are guaranteed. Shop now for a transformation.


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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1,9

Tous les avis

(38)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not human hair

The hair looked nice upon install, but within 2 weeks it’s a tangled mess. The feather crotchet hair from this company is not human hair. It came with a chemical smell so I had to wash it prior to install. I have purchased hair from this company before and the hair lasted over two months. But this last batch of hair is definitely not human, my daughter is allergic to synthetic hair so that’s why I spent extra for human hair, but it was a complete waste of money. She never had an allergic reactions to the hair from this company prior, but the water wave feather crochet she has on now is making her head itch and scalp irritated. I am so disappointed especially after having a great experience with this company prior. They have let their standards go down. I should have know something was up since it took a month to receive my order, when it usually takes a few days. I think they have so many people ordering now that they are mixing the human hair with synthetic in order to keep up with demand. Horrible standards. I am highly disappointed.

18 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

This company is nothing but a bunch of scammers

Scammers. 😵I placed an order on Jan 6, reached out multiple times to figure out when my order would be delivered and was finally provided with an eta of 1/31/2026. Nothing arrived-then I'm told ups didn't have my correct address when I added my full address correctly🤔 I contact customer service just for them to tell me that the address was updated! Why wasn't the correct address on my over 200 dollar order in the first place🤯🤯🤯 On Feb 2 they tell me to give it another day, just for me to check tracking and see that it's been returned to sender. Do NOT waste your time or money....Terrible company! They still have my funds smh.

30 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

They legit they just take a while

They legit they just take a while they couldn’t find my order at first I never got a tracking number until I emailed them you may have to follow up several times it came in love the hair and color I got the crochet Burmese curly hair

8 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Great customer service

I placed an order on Monday 1/19 and immediately contacted them because I needed this c4ochet hair fir an appointment Monday before I go out of town. I live in the south and I am well aware that this is the beginning of carnival and festival season (I saw another review that didnt understand that so I had to put that out there.
I contacted via text using the phone number on the site explaining when I needed the order and that I was willing to pay extra for shipping. She did not have the exact hair I ordered but offered two comparable options that could be shipped right away. I recieved the hair today 1/21 at 2pm. In plenty of time for my appointment. My stylist requested I get 6 bundles, I did purchase 7. They look small to me but I am not a hair stylist so Ill leave that part to the pro's and hope its enough hair for the full, fluffy look i want. Thanks for the great response!

19 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

That hair is not worth the cost

That hair is not worth the cost, time, travel or conversation. The WORST CUSTOMER SERVICE EVERRR. That little tiny bundle OF HAIR for that cost is trash. Then they don't answer you back to get a refund in the time they say. They drag out the whole process so you'll have to pay. DON'T DO IT YA'LL. I bet they won't get another dime, referral, or conversation from me. I'm over it and them. I'm going to report them to Affrim on their scam with returns. Watch the YouTube video on how to create the same type of hair for a cheaper cost. Save your money.

26 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

This is the second time I ordered from…

This is the second time I ordered from this company. It took over 2 weeks to deliver. Both times the offered me a $5.00 credit off my purchase after i had to reach out and email them. This is frustrating and unacceptable. Especially for the high prices they charge for the hair.

16 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

WORST HAIR COMPANY

Genuinely the worst hair company I’ve ever ordered from. TERRIBLE SERVICE, do not buy from them. They have the worst customer service and you won’t get anything in time, they lack training. I had to ask for a refund, did not even ship my hair after 2 weeks of ordering and gave a bs excuse of there not being enough “stock” due to the current festive season IN MID JANUARY???

15 janvier 2026
Avis spontané
Noté 3 sur 5 étoiles

I purchased my hair on December 28th

I purchased my hair on December 28th. As of today January 9th, my order still has not been processed nor shipped. I was in need of this shipment for a wedding event this week. I can say when I emailed customer service I did receive a fast response. They provided alternative options but the option was a different inch from 20” to 22”. I would have to pay the difference and an overnight shipping fee more than my original order. Great customer service but a long turnaround time for processing the order and shipping.

10 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Shipping takes too long compared to other companies

I purchased the feather crochet on December 29th, I believe. Today is January 9th. Its been nearly two weeks and it still has not shipped. If you need it fast, I would suggest not ordering from them. They dont have the ability for quick turnaround. Im giving it to middle of next week. If it hasn't shipped I have to cancel the order. Contact my bank to reverse that payment and buy elsewhere. Cant wait any longer. Be sure to send emails in case you need to cancel...the paper trail helps your bank reverse charges. I think I spent $150, but could have been $170. In any case, they have until next Wednesday to ship or if have to cancel

28 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

happy shopping

I am obsessed! This Burmese Curly half wig is everything. The curls are super juicy and those spiral ends give it such a natural look. It’s so easy to put on and the fit is really comfortable.

20 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Soft Hair and Great Customer Service

I bought the bulk hair from Ygwigs. The hair is soft and looks very natural. It was easy to braid and did not tangle much. No bad smell and little shedding. I wore it for days and it still looks good.
Also, their customer service Mia helped me a lot before I bought it. She answered my questions and was very nice and patient. I really appreciate her help.

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Nia Saved the Day

Ordered the feather crochet hair—exactly what I needed for braids. Nia from support was amazing and handled the shipping problem right away.

16 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service. They never reply, they don’t answer the phone. I want to be refunded. Do not buy from this company!!!!

15 juillet 2025
Noté 1 sur 5 étoiles

Horrible quality of hair

Horrible quality of hair. This ISN'T human hair. I paid $150 for 3 bundles and as soon as my braider installed the hair it frizzed up and a week later matted up. I had to cut the hair out. I can't get anyone on the phone and they won't respond to my email.

8 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect for Braiding

I got my bulk hair from YG Wigs and babyyy… this is that high-quality stuff! Soft, full, and easy to work with. Perfect for braiding!

1 juin 2025
Noté 1 sur 5 étoiles

BUYER BEWARE

I purchased what I thought was a great deal for bulk human braiding hair on May 3rd, 2025 from YGWigs and I've only received 6 out of the 8 bulk hair packages that I paid for. They advertised on May 3rd, 2025 on their website a deal that included 8× bulk double drawn hair with length and color options. I chose the color options, only 6 out of the 8 were
sent to me. I contacted customer service about the other missing bulk packs. I was told several different stories from customer service about the items "still processing" "to being shipped", to "not being shipped", them trying to charge me extra for the color that I wanted after the fact and much more. Fortunately I've
kept all of my email correspondence with their horrible customer service, and to date, I have not received the missing bulk packs. I've since reported all of this in a complaint to Klarna since I purchased through them. Buyer beware they're trying to scam customers!

22 mai 2025
Avis spontané

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