The car has the screen that I’m sure it can connect to Apple CarPlay via Bluetooth but it just doesn’t have Apple CarPlay? It connects to the phone but only for like audio and taking calls etc which i... Voir plus
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Lisez les avis des autres
YUKÕ is literally everywhere in Dublin, so you’ll never be left stuck without a car! It’s super easy to use, convenient, and their customer support is amazing. I’ve been booking with them for over a y... Voir plus
L'entreprise a répondu
The most relevant thing is that the car is inside our condo....this is an amazing opportunity and help. Everything from the Yukó's car was aligned with the feature and the price was competitive compa... Voir plus
L'entreprise a répondu
I hired YUKÓ rental for 7 days (not YUKÓ share). I went to the dealer to collect the car. Car inside and outside was so dirty. I think, previous driver carried their dogs with car and dealer did not c... Voir plus
À propos de l'entreprise
À propos de YUKÓ Toyota Car Club
Écrit par l'entreprise
YUKÓ Toyota Car Club is Ireland’s leading car-sharing service, designed to make sustainable mobility simple, affordable, and accessible.
With YUKÓ, you can book a car when you need it, for as little as an hour or as long as 3 months, without the hassle of maintenance, insurance, or fuel costs. Our fleet includes modern hybrid and electric vehicles located in convenient spots across major cities, so you’re always close to a YUKÓ car.
Simply download the YUKÓ app, upload your personal details, licence, payment method and you will be verified in less than 24 hours. The app allows you to reserve, unlock, and drive with just a few taps, giving you complete control over your journey. Whether you need a car for a quick errand, a weekend getaway, or a business trip, YUKÓ offers a cost-effective and environmentally conscious solution.
At YUKÓ, we’re committed to sustainability and exceptional customer experience. Drive when you want, skip ownership, and enjoy the freedom of YUKÓ Car Club.
Two Ways to Drive: Share or Rent
Écrit par l'entreprise
- YUKÓ Share
- YUKÓ Toyota Car Club offers two flexible, eco-friendly mobility solutions to suit your needs. Our car-sharing service is perfect for short trips. Book our on street hybrid cars for an hour, a day or week through our easy-to-use app. Enjoy transparent pricing, fuel included, and convenient pick-up locations for spontaneous journeys.
- YUKÓ Rental
- Visit our Toyota Dealership across Ireland. Ideal for planned travel, holidays, or extended use, with competitive daily rates and premium Toyota cars. No hassle or paperwork, just a simple, quick handover. Our commitment is to sustainability, convenience, and exceptional customer support, whether you choose to share or rent.
Your Car, Ready When You Are
Guaranteed Availability for Confirmed Bookings
We guarantee that your reserved YUKÓ Toyota vehicle will be ready at the scheduled time and location. No delays, no surprises, just reliable mobility.
There are no hidden fees. Simply transparent affordable pricing.
Coordonnées de contact
TOYOTA IRELAND, D12AW94, KILEEN ROAD, Irlande
- 016 918 816
- support@yuko.toyota.ie
- www.yuko.ie
Get €10 Off Your Next Ride!
3,9
Bien
60 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 71 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick easy and fun
13 juillet 2026
Réponse de YUKÓ Toyota Car Club
Hi Donna,
Thank you so much for your 5 star review! We are delighted that you are enjoying the service. Looking forward to seeing you on the road with YUKÓ again😊
Very high price
Very high price. Please reduce price and notice period for cancellation or rescheduling for sharing cars. 1 days is very long. Also refund insurance or excess reduction amount if early trip completion
10 juillet 2026
Réponse de YUKÓ Toyota Car Club
Hello,
Thank you for your feedback. We appreciate you taking the time to share your suggestions. Please note if you ever need to cancel or reschedule your booking, you can always reach out to our support team. We will always do our best to assist you and explore the options available based on your booking.
YUKÓ continues to offer excellent value. Unlike many providers that only include 50 free kilometres per booking, YUKÓ includes 50 free kilometres for every day of your booking. This means that if you take a multi-day booking, you’ll receive significantly more free kilometres before any per-kilometre charges apply. Any optional insurance charges are entirely optional and are available to members who wish to reduce their excess in the event of damage.
We truly value your input and hope to serve you again in the future!
Réponse de YUKÓ Toyota Car Club
Hi Susanna,
Thank you so much for your 5-star review! It's great to hear that you find the app easy to use and that our customer support team is always approachable. We really appreciate your support and hope to see you on the road with YUKÓ again! 😊
Réponse de YUKÓ Toyota Car Club
Hi Fran,
Thank you so much for your 5 star review! We really appreciate your support and hope to see you on the road with YUKÓ again! 😊
car was driving perfectly
car was driving perfectly. Previous driver had a dog which made everywhere hairy.
3 juillet 2026
Réponse de YUKÓ Toyota Car Club
Hi Onur,
Thank you for your feedback. We're glad to hear the car was driving perfectly.
We're sorry that pet hair had been left behind by the previous driver. We understand how frustrating that can be and appreciate you letting us know. Your feedback helps us improve our cleaning processes and identify members who leave the cars in a poor condition. We really appreciate your support and hope to see you on the road with YUKÓ again! 😊
Car was so dirty
Car was so dirty! previous customers left there litter inside the car, esle everything was oky!
2 juillet 2026
Réponse de YUKÓ Toyota Car Club
Hi Prashant,
Thank you for your feedback. We're sorry to hear the car had litter left behind by the previous customer. That's not the standard we aim to provide, and we appreciate you bringing it to our attention. We're glad everything else went well, and we'll use your feedback to help improve our vehicle condition. We really appreciate your support and hope to see you on the road with YUKÓ again! 😊
With Yuko 6 years
With Yuko 6 years, renting cars on the daly and hourly basis, twice per week sometimes more .. Customer service is just wonderful, understanding and respectful.. They do appreciate they long term customers,on this occasion I speak for my own experience.. Kelly is just wonderful and hard working individuall, Shane is always there and on good few occasions was very good to me ..
Thank you Yuko team
2 juillet 2026
Réponse de YUKÓ Toyota Car Club
Hi Franjo,
Thank you so much for your wonderful feedback and for being a loyal YUKÓ member for the past six years! It means a lot to hear that our "pay as you service" has been a good fit for your needs.
We're especially delighted to hear your kind words about Kelly and Shane. We'll be sure to pass your compliments on to them. Thank you for your continued support and for being such a valued member of the YUKÓ community. We look forward to serving you for many more journeys to come!
Positive experience
I've genuinely been happy with the service. We use YUKÓ occasionally whenever we need a car and YUKÓ has been an affordable option!
4 mars 2026
Avis spontané
Réponse de YUKÓ Toyota Car Club
Hi Sarah,
Thank you so much for your kind words! We're delighted to hear you've been happy with the service and that YUKÓ has been an affordable and convenient option whenever you need a car. We really appreciate your support and hope to see you on the road with YUKÓ again! 😊
Excellent service
Excellent service. Trouble free. Beautiful cars and the staff were so friendly and effecient. Will definitely be using again
21 juin 2026
Réponse de YUKÓ Toyota Car Club
Hi Kay, thank you so much for your 5 star review! We are thrilled to hear you had a trouble free experience and that our customer service has been helpful. We appreciate you using YUKÓ and we hope you continue to use YUKÓ again😊
Need to do bit more cleaning the car in…
Need to do bit more cleaning the car in and out
28 juin 2026
Réponse de YUKÓ Toyota Car Club
Hi Abdiraham, thank you very much for your feedback. Although our maintenance team regularly inspect our vehicles, they may not reach the car in between every booking. We have shared your comment with the team and hope to see you on the road with YUKÓ again! 😊
anti-social behaviour
Saw this car, 251-D-24037 Yuko.ie on 31/12/2025 deliberately driving at a car on the hill street roundabout, Wexford town and a few minutes later dumping cans and bags out their window on to the road outside dunnes, Redmond square in the town.
Great ad for your company.
31 décembre 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Hi Aoife,
Thank you for bringing this to our attention. The behaviour you witnessed is not acceptable and does not reflect the standards we expect from anyone using our vehicles.
We take reports like this seriously and will investigate the incident internally. Thank you for taking the time to let us know.
Took money no authorisation.
8 months after my last booking with this company they took 150 euro out of my account for no reason . Horrendous customer service, do not use this service.no explanation why they took money without my authorisation.
6 décembre 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Dear Denise, I'm very sorry to hear about your experience. Having €150 deducted from your account eight months after your last booking without any prior notice or clear explanation would understandably be frustrating.
If a charge has been made in error, we can surely look into this for you and refund immediately. You can always email our support team on support@yuko.toyota.ie.
Réponse de YUKÓ Toyota Car Club
Dear Anita, thank you very much for your 5 star review! We are delighted to hear you always have a positive experience with us. We appreciate you using YUKÓ and we hope you continue to use YUKÓ again😊
Terrible experience with YUKO – completely abandoned by customer service
I rented a YUKO car on 22 October 2025, and it suddenly became impossible to start because it wouldn’t connect to the app. We were in front of the Guinness lake, but we had 4G connection in our phones at all times. My 2 friends and I were stuck in the Wicklow Mountains for 3.5 hours until "help" finally came (after being told it would be ~1 h). The recovery car only had space for ONE person (despite having told them before we were three). Assisstance guy said he was only told to pull a car down the road to reconnect it. I called YUKO but still they expected me to leave my two friends alone in the pitch dark and cold, without shelter. YUKO were well aware that these issues happen very often (and still they are not fixing this problem?). When I highlighted the possibility of it not working and leaving the two people there completely alone, no solution was given.
In the end, a random passer-by, not YUKO, was the one who actually helped us. My two friends followed roadside assistance thanks to the kind passer-by (a worker from the NPWS, if you are reading this THANK YOU). We tried to connect and start the car several times with no luck (as I anticipated). Roadside assistance took the car for repair, and YUKO offered no transport, no plan for the passengers, and showed no concern for our safety.
It makes no sense that these cars lose connection so easily in places that are not remote (we were at Guinness Lake), or that YUKO has no emergency key to start the car when the app fails.
Absolutely unacceptable service. I will not be using YUKO again and strongly advise others to think twice before relying on them.
22 novembre 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Dear Jurado, we're so glad that we were able to resolve this matter for you.
Thank you again for taking the time to share your feedback.
The safety of our members is our top priority, and it is concerning to hear that you experienced a prolonged delay and difficulties following the app connectivity issue. We understand how frustrating and stressful this must have been, particularly given the weather, location, and the number of passengers involved.
We appreciate you bringing these concerns to our attention. Feedback helps us improve roadside assistance and communication during incidents, so we can continue to improve our service.
We hope you continue to use YUKÓ again😊
Pesimo servicio.
22 novembre 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Dear Beatriz, we're sorry to see you didn't have a positive experience. We would appreciate it if you could email support@yuko.toyota.ie to see if there is anything we can do for you😊
Fabulous experience
Fabulous experience.
The car was excellent- Neil from Dennis Mahoney M50, was outstanding in his customer service! He made the whole experience so easy & was extremely helpful. Thanks Neil !
Highly recommend !!
19 septembre 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Dear Judith, thank you very much for your 5 start review! We are thrilled to hear you had a positive experience using YUKÓ. We appreciate you using YUKÓ and we hope you continue to use YUKÓ again😊
Always good service
Always good service. Cars are mainly automatic. Great for trips
19 septembre 2024
Avis spontané
Réponse de YUKÓ Toyota Car Club
Hi Richard, thank you very much for your 5 star review! We really appreciate your feedback and we hope you continue to use YUKÓ! 🙂
Do not use
Do not use
They state in rental agreement and on website that members are supposed to pay for toll charges themselves. They will then send invoices months later for the same charges.
7 août 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Hi James, Thank you for your feedback. We're sorry to hear about your experience.
Our aim is to ensure all toll charges are processed accurately and in line with the rental agreement. In some cases, there can be a delay before toll operators provide the final charge information, which may result in invoices being issued some time after a trip has ended.
If you believe you have been charged for a toll that you already paid directly, please contact our Customer Support on support@yuko.toyota.ie with your booking details so we can investigate and resolve the matter as quickly as possible.
Thank you for using YUKÓ 😊
Scam. They will take your card details during sign up and will then decline your application
I was looking for an alternative to GoCar as it can be difficult to get a car with them and for a very good reason going by how this Yuko company operates.
Sign up involved taking a picture of your license beside your face and a picture of the front and back of your license.
This was followed by a questionnaire for insurance purposes.
Questions asked such as:
Have you a full driving license for 24 months?
Have you been involved in more than 2 accidents in 3 years?
Have you more than 6 penalty points in the last 5 years?
Do you have medical condition or long term or permanent injury or illness that must be advised to the licensing authority?
Are you a resident in Ireland over 12 months?
Have you had your license suspended or endorsed for failure to stop by the Gardai, driving while unfit, driving without insurance, drink driving, driving carelessly.
Are you a professional sportsman, model or professional in entertainment or a person without a permanent address?
So I met all the criteria, I am a resident in Ireland with a permanent address, with a full license for over 24 months. I don't have any penalty points, I have had no accidents, I don't have any medical conditions, injuries or illnesses and I haven't had my license suspended or endorsed.
And they declined my application. I contacted them by email and the reason given was their insurance company rejected the application. The insurance company scans applications and they decide and customer service can't do anything to go back on it... I don't know what the questions were for in the questionnaire if the questions asked was for insurance purposes because I 100% met the criteria or I don't know, do I need more than 0 penalty points? Should I go out and get an accident under my belt? Or what exactly are satisfactory answers for these questions?
They were well able to take my card details during this application as well which I'm not comfortable with after getting my application declined.
So I was never even given a chance to get a bad driving experience with Yuko. Maybe it's a blessing in disguise going by other reviews.
25 avril 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Hi Lisa,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience with the membership application process.
We understand how disappointing it can be to have an application declined, particularly when you believe you meet all of the published eligibility criteria. Please be assured that payment card details collected during registration are handled securely and are not used unless required in accordance with your membership and booking activity.
If you believe your application may have been declined in error or would like us to review your case again, please reach out to our Customer Care team with your application details. We'd be happy to look into it further for you.
Thank you again for your feedback. It helps us identify opportunities to improve our communication and the overall application experience 😊
Arbitrary Fines
Disappointed with how Yuko handles customer support and service quality. I was fined €100 and had my account suspended after returning a car approximately 10 minutes from the station—well within what I believed to be their stated policy. There was no clear warning in the app, and the vehicle location only becomes visible after the booking starts, which makes things very confusing.
Customer support was unhelpful and dismissive, and the in-app “call” feature didn’t work when I needed it most. I also experienced multiple bookings with dirty, poorly maintained cars, despite submitting feedback. Unfortunately, my reports were largely ignored.
I’ve since reported the issue to the CCPC and the Department of Transport. I’ve moved on to other car-sharing services like GoCar and Drive You, which offer far better reliability and customer care. I wouldn’t recommend Yuko based on my experience.
9 mai 2025
Avis spontané
Réponse de YUKÓ Toyota Car Club
Hi Sharan,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the fine and account suspension. Our parking policy is designed to ensure vehicles remain available for other members, and any charges are applied in accordance with our Terms and Conditions.
We're also sorry to hear about the issues you experienced with the in-app call feature and the condition of the vehicles. We have taken measures to improve our technology while also working closely with our maintenance team to ensure high vehicle standards.
If you would like us to look into this further, particularly regarding the fine, please send an email to support@yuko.toyota.ie and we will do our best to assist you! Our team are always willing to help😊
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