I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
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Lisez les avis des autres
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
Sensitive to customer concerns, Patient in listening to customer, And Tiana stayed in touch with me thru texting until I got home from work and after I got home, to trouble- shoot and connect my wi... Voir plus
Raine made this experience quick and painless. She got me an appt for exactly when I needed it and also set me up with temporary internet until the technician appt.
À propos de l'entreprise
- Fournisseur d'accès Internet
- Cablô-opérateur
- Fournisseur de connexion internet
- Service internet et téléphone
Écrit par l'entreprise
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services. Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service. On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Coordonnées de contact
1429 Chase Ct , 46032, Carmel, Etats-Unis
- (888) 609-0681
- xperts@xiber.net
- xiber.net
4,8
Excellent
169 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Nice service!!!
Really appreciate the timely responses and help received from people in Xiber. Being offline can be frustrating, but I truly enjoyed the service provided by all the team members.
17 avril 2026
Avis spontané
I called in with no internet
I called in with no internet, and Amy had me back online in just minutes. She was so kind, patient, and clearly knew exactly what she was doing. Made a frustrating situation super easy!
13 avril 2026
Avis spontané
Tiana
Tiana was very helpful and was able to resolve the issue very quickly.
17 avril 2026
Avis spontané
Quick and respectful no complaints from…
Quick and respectful no complaints from me love the customer service
15 avril 2026
Avis spontané
I received great assistance in…getting 5G back
I received great assistance in rebooting my internet since I didn’t have my 5G internet option. She was patient with me during the process.
14 avril 2026
Avis spontané
EXCELLENT Customer Service!
Raine made this experience quick and painless. She got me an appt for exactly when I needed it and also set me up with temporary internet until the technician appt.
13 avril 2026
Avis spontané
Easy set up for the 1Gig router igot…
Easy set up for the 1Gig router igot Laura was an amazing help thank you so much
10 avril 2026
Avis spontané
She was extremely helpful
She was extremely helpful, nice the entire time, and was outstandingly patient with me through out the process.11/10
10 avril 2026
Avis spontané
Tiana was very patient and helped…
Tiana was very patient and helped answer all of my questions
8 avril 2026
Avis spontané
Remot Worker, No Internet!
Having internet out while working from home is stressful! Tiana was efficient and quick when helping me! I am back online quickly.
7 avril 2026
Avis spontané
Tiana was texting me real time until my…
Tiana was texting me real time until my issue was resolved!
7 avril 2026
Avis spontané
Tiana was extremely helpful
Tiana was extremely helpful, she went above and beyond to solve my issue. I would recommend her to help anyone in the future, and if i should have issues i hope to be helped by her again too. I could not be more thankful for her support
3 avril 2026
Avis spontané
Raine was very helpful
Raine was very helpful and her instructions were very easy to follow
1 avril 2026
Avis spontané
Tiana helped very well
Tiana understood the issue, reported it to the correct team to address it, and resolved the problem.
31 mars 2026
Avis spontané
Thank you Xiber!
Tiana and Laura were super easy to work with and super helpful with getting me reconnected to my wifi when it went out.
26 mars 2026
Avis spontané
Tiana was very patient with me...
25 mars 2026
Avis spontané
tiana was great and very…
tiana was great and very helpful,answered all of my questions with easy and extremely helpful answers.
25 mars 2026
Avis spontané
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