Well after speakng to multiple people and sending numerous emails to a single email address Admin@xyz being advised my query has been escalated to the right department 7 days have passed and nothing n... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have been using XYZ for my taxi insurance for a few years now, and I cannot thank them enough for their incredible support. Every year, when it is time to renew my insurance, they make the entire... Voir plus
L'entreprise a répondu
I've been with xyz for last 5 years and they have been nothing short of exceptional. They will always get the best price for my needs. The people I spoke to are always really helpful and make a stress... Voir plus
L'entreprise a répondu
Ive used XYZ many times and found them to be very thorough and more importantly aim to get the best deal for you. Recently renewed my minibus and Harrison was very professional and represented XYZ i... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
XYZ is an innovative insurance broker based in Canvey Island, Essex. XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK. XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.
Coordonnées de contact
28 Furtherwick Road, Canvey Island, SS8 7AB, Essex, Royaume-Uni
- 01268 916916
- info@xyzinsurance.co.uk
- xyzinsurance.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Great 1st time private hire insurance
Easy to deal with over the phone
Very thorough
Great price for 1st private hire insurance
16 janvier 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Quick response.
15 janvier 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Best price for van insurance that…
Best price for van insurance that Quidco comparison site came up with . A+
Lengthy process on the phone to finalise the deal but it was defo' worth every minute it took !!!!
13 janvier 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Not helpful .
12 janvier 2026
Réponse de XYZ Insurance
Dear Mr Osman Mumin Ali,
Thank you for taking the time to post your review. XYZ Insurance Services LTD appreciate all feedback, whether good or bad, as this allows us to improve the service we offer.
Reviewing your file, we are unsure as where you feel that our Customer Services Team have been unhelpful and would invite you to contact us directly to discuss your grievance.
For the benefit of other readers, we can confirm that you have recently contacted our Customer Services Team to pose questions about your insurance coverage – these questions have been answered correctly in a timely manner, as were any follow up questions. It does not seem that you have raised any concerns with the service provided with the Team Member who assisted you.
XYZ Insurance Services LTD pride ourselves on offering prompt, efficient and friendly service at a fantastic price. We cannot see that these expectations have not been met when assisting you.
Should you wish to discuss your feedback, or require any further assistance, please feel welcome to contact our Customer Services Team.
Kind Regards,
XYZ Insurance
Public hire taxi insurance
clear concise advice and a very smooth process getting insured with this company.
5 janvier 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Very easy to communicate with staff…
Very easy to communicate with staff high quality of understanding professional 👌
8 janvier 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Perfect service and will be be back and…
Perfect service and will be be back and recommending you
7 janvier 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
On the phone call
On the phone call
The staff were excellent
Got me £500 off my old policy
Many thanks 🙏 x
22 mai 2025
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Always good
31 décembre 2025
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
I got a new policy insurance and when…
I got a new policy insurance and when instalment's payment has been settled on the 1st each month I requested to change to a different date than the operator has rejected and didn’t give any help especially I’m new customer
24 décembre 2025
Réponse de XYZ Insurance
Dear Mr Abdelhai Houanti,
Thank you for taking the time to leave a review. XYZ Insurance Services Ltd values all feedback, whether positive or negative, as it allows us to review and improve the service we provide.
Prior to purchasing your policy, a recorded compliance call was completed. During this call, the instalment payment dates were clearly explained, and confirmation was received that you were happy to proceed on this basis.
Unfortunately, the premium finance provider used to fund your policy only allows collections on the 1st, 11th, or 21st of each month. These dates are set by the finance provider, and XYZ Insurance does not have the authority to amend them once the agreement is in place. Any concerns regarding payment dates would need to be raised at the point of sale, before the agreement is finalised.
We take any concerns regarding customer service very seriously. We have reviewed the recorded interactions with our team and have found no evidence of unhelpful or inappropriate conduct. That said, we are sorry to hear that your experience did not meet your expectations.
Thank you for choosing XYZ Insurance Services Ltd. Should you require any further assistance, our team remains available to help where possible.
Kind regards
XYZ Insurance
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
good and supportive people
17 décembre 2025
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
Great insurance I like it
17 décembre 2025
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance.
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