Well after speakng to multiple people and sending numerous emails to a single email address Admin@xyz being advised my query has been escalated to the right department 7 days have passed and nothing n... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ive used XYZ many times and found them to be very thorough and more importantly aim to get the best deal for you. Recently renewed my minibus and Harrison was very professional and represented XYZ i... Voir plus
L'entreprise a répondu
I have been using XYZ for my taxi insurance for a few years now, and I cannot thank them enough for their incredible support. Every year, when it is time to renew my insurance, they make the entire... Voir plus
L'entreprise a répondu
I've been with xyz for last 5 years and they have been nothing short of exceptional. They will always get the best price for my needs. The people I spoke to are always really helpful and make a stress... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
XYZ is an innovative insurance broker based in Canvey Island, Essex. XYZ have a reputation for specialising in taxi insurance, minibus insurance, motor trade insurance, courier insurance, fleet insurance, chauffeur insurance, limousine insurance and HGV insurance in the UK. XYZ Insurance is an independent intermediary who are authorised and regulated by the financial conduct authority (FCA), registration no. 495468.
Coordonnées de contact
28 Furtherwick Road, Canvey Island, SS8 7AB, Essex, Royaume-Uni
- 01268 916916
- info@xyzinsurance.co.uk
- xyzinsurance.co.uk
4,4
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Easy access to real human intervention…
Easy access to real human intervention not AI,friendly staff and cheap cover
11 juin 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
She dealt with everything professionally excellent
The person who Dealt with me she was very good and professional. She handled everything very well
8 juin 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Very helpful and polite service.
3 juin 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Great customer service
Great customer service, very helpful will go that extra mile for customer satisfaction, highly recommend
29 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Very competitive quote...
29 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Excellent insurance excellent customer…
Excellent insurance excellent customer service I recommended try and call them for the best quotes
21 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Didn’t listen to me enough then comes…
Didn’t listen to me enough then comes back and says I didn’t tell them when I did
27 mai 2026
Réponse de XYZ Insurance
Dear Miss Elaine Joan Wilks,
Thank you for taking the time to leave your review. At XYZ Insurance Services LTD, we value all feedback as it helps us continually review and improve the service we provide.
Having reviewed the matter fully, we would like to clarify some important points regarding your policy to provide additional context for readers.
During the setup of your policy, a recorded Compliance Call was completed where the information provided was confirmed with you. As part of this process, you were advised of your duty to ensure all information disclosed was complete and accurate, and that insurers may amend terms, premiums, or take further action if information later proves to be incorrect or incomplete.
At the point of sale, the claim dated 05/02/2026 was disclosed as a non-fault settled claim. Following inception, the insurer carried out routine validation checks through the CUE (Claims Underwriting Exchange) database and identified that the claim was still recorded as outstanding rather than settled non-fault. As a result, the insurer applied an additional premium to continue cover using the updated claims information.
We appreciate this situation may have been frustrating. However, based on the recorded information provided during the sales process and the insurer’s subsequent checks, we are satisfied the policy was processed correctly using the information disclosed at the time.
Should you wish to discuss the matter further, please contact us directly and we will be happy to assist.
Kind regards,
XYZ Insurance Services LTD
Now my third renewal at a good…
Now my third renewal at a good rate,allways impressed with xyz professional approach to my needs.thank you xyz.
27 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Just has my courier insurance done with…
Just has my courier insurance done with XYZ insurance, they are honest and professional, sort out my problem promptly. Providing a good service, Definitely recommended.
25 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
I was so.happy about the serve and…
I was so.happy about the serve and their quick redponds
15 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Good service caught little off guard…
Good service caught little off guard when called but went through in end happy to be covered
21 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
It was easy and quick and the person…
It was easy and quick and the person that attend to me she was a professional
15 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
Just everything from the phone cdll
22 mai 2026
Réponse de XYZ Insurance
Thank you for taking the time to post your review, we are really pleased with the comments you have made. We are glad you were pleased with the service provided by XYZ Insurance
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