Ya'lla Tours USA Avis 

457
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I am on a plane on my way home from Magical Israel Tour, I was shocked to learn that Y’Alla Tours gave my tour to a Consolidated Tour Company without telling me. The van that I was picked up i... Voir plus

Noté 1 sur 5 étoiles

Abominable trip service. VERIFY how trip problems will be addressed in advance. Insurance only compensates direct cost, not trip loss of days or stress. 3 days of a 10 day trip were lost due t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The group we took to Egypt and Jordan in early January for 3 weeks with Ya'lla, and every moment went perfectly. The greatest guides, excellent accommodation, super food, and an overwhelming amount... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were overall very happy with our tour of Israel. Our guide did an outstanding job of guiding a very diverse group (multiple countries, ages, and faith) of people through an incredibly complex coun... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Informations provenant de diverses sources externes

We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.


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3,8

Bien

TrustScore 4 sur 5

457 avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(457)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Look like a super star to your clients

I always work with Ya'lla for Jordan, Israel, Egypt, Cuba, and Turkey clients. All arrangements go without a glitch, and Ya'lla makes me look like a super star !.

22 août 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you so much for all the business over the years, Ann. We couldn't do it without outstanding travel agents like you!

Noté 5 sur 5 étoiles

We spent two glorious weeks in Greece…

We spent two glorious weeks in Greece through Ya'lla Tours. The first week we were on a cruise of the some of the Greek Islands and the second week we were on a tour of some of the highlights of mainland Greece. We were expertly shepherded through all our transition points by Roberto. He was there at the airport to meet us, on our cruise, handed us off to our mainland tour guide when the ship docked and there to see us back to the airport at the finale of our two-week tour. Roberto felt like an old friend in no time. We appreciated all his warm thoughtfulness, attention and expertise.
Katerina was our guide for the week-long tour of mainland Greece highlights. We were a group of six with an age range from 11 to 67. Katerina's deep knowledge of Greek mythology, history, art, geography and politics, brought Greece, past and present, alive for us all. She was especially good at engaging the two children with lively stories from Greek mythology that illuminated the sites we saw. She was ever sensitive to our needs and flexible with the time table. It was a pleasure traveling with her and our most excellent driver, George. We were sad to say our goodbyes at the end of our week together, but deeply appreciative of all the rich experiences that Katerina had enlivened for us.
Ya'lla Tours provided us with excellent itineraries, accommodations, transportation and especially tour guides. Thank you!

30 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Your experience in Greece sounds fabulous! We are honored to have been part of it. Thank you so much for writing; it means a lot.

Noté 5 sur 5 étoiles

Israel highlights

Excellent guide who was very informative, personable, thoughtful, attentive and capable. Itinerary was well planned, chock full but not hurried. A great experience via a great tour!

24 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Marianne! We really appreciate you taking the time to write.

Noté 1 sur 5 étoiles

I wish there was a way to review…It was a $2000 a day absolute ripoff.

I wish there was a way to review without even giving one star. One out of three hotels could possibly be better than third rate. The three or four star ratings For these hotels were as false is the claim of a swimming pool at the hotel on our last stay. We paid over $24,000 for a 12 night tour of Greece. It was a $2000 a day absolute ripoff.

23 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

All the hotels you stayed in are officially rated 5-star by the Greek National Tourism Organization (Royal Olympic, Athens; Amphitryon, Nafplio; Mystique, Santorini; Sofitel, Athens). Our own, more critical assessments rank them at 4 or 4.5-star, as you saw in our descriptions. Tens of thousands of online reviews rank them all at least 4-star.

Regardless of star-rating, we want our travelers to be comfortable and satisfied, at minimum. Your travel documents included contact numbers for our representatives in Greece and a request that any complaint be reported immediately so that we can deal with it on the spot. We did not have the opportunity to address your complaints as they came only after your return.

Amphityron does not have a pool on site but guests have access to the pool at the Nafplio Palace hotel nearby. Our description did not make this clear and has been changed.

Noté 5 sur 5 étoiles

Excellent service and very…

Excellent service and very knowledgeable! Would not hesitate to use them again.

16 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

thank you, Laurie! We look forward to working with you again.

Noté 5 sur 5 étoiles

We had a wonderful experience

We had a wonderful experience. Our guides were so knowledgeable and were just fabulous. They made everything run so smoothly. The trip was very special.

10 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Shawna! We are honored to have been part of this special experience for you and your family.

Noté 5 sur 5 étoiles

We were delighted with our…

We were delighted with our knowledgeable tour guide! He was very attentive to our needs and special requests. Our driver was excellent as well. Ya'll Tours USA provided personalized assistance every step of the trip. I highly recommend Ya'lla Tours USA for trips to Jordan.

10 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you for your kind review! It means a lot to us to know that you had a happy experience with Ya'lla Tours.

Noté 3 sur 5 étoiles

Bad hotel, good hotel

Guide, greeter, and drivers we’re knowledgeable and friendly. The royal Olympian hotel in Athens was overcrowded with tours with a half hour wait for breakfast. The service was not good.
The hotel in Santorini the Mystique was perfect and the staff was excellent

9 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you for taking the time to write. We really appreciate all of your feedback. The poor service you experienced at the Royal Olympic is inexcusable and certainly not up to our standards.

Noté 5 sur 5 étoiles

We had a fabulous trip

We had a fabulous trip. The guide was exceptional and the transfers were smooth.

8 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

It's great to know your trip was a success. Thank you for taking the time to write!

Noté 5 sur 5 étoiles

Very wonderful trip - very supportive team

We appreciated our itinerary, support from the Turkish travel desk, and our guide was spectacular. We highly recommend!

8 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you so much! We really appreciate your feedback.

Noté 4 sur 5 étoiles

Wonderful tour of Egypt!

Ya'lla tour of Egypt was simply fabulous. We were taken care of down to the smallest detail every step of the way. The hotels were outstanding, as were the guides. The Nile cruise was very good. The boat was very nice, the only downside was the food was marginal on the Acamar. But the real stand out was the people that Ya'lla had with us every step of the way. They were truly a cut above.

6 juillet 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you so much, Shelly! We really appreciate you taking the time to write about your experience with Ya'lla Tours in Egypt.

Noté 5 sur 5 étoiles

Was very informative

Was very informative, customer focused and responsive. The trip was awesome, and all inclusive and we were kept informed along the way

29 juin 2019
Avis spontané
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Réponse de Ya'lla Tours USA

That's great news, Peggy! Thank you for taking the time to write.

Noté 5 sur 5 étoiles

What a wonderful first time experience

What a wonderful first time experience! I thoroughly enjoyed my life changing tour of the Holy Land. Our guide Orna and driver Aaron with Ya'lla Tours USA were exceptional in every way. We received expert information and experienced expert driving. These two were bar none, very knowledgeable and caring. They truly were excellent hosts in every way and represented Israel very well. The tour was very well planned and organized. Special thanks to the tour hosts Mr. & Mrs. Whitaker of Let's Travel. It was a stellar trip and I am so glad to have shared this experience with my Mother.
Portia

24 juin 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Portia! It means so much to us to know your trip was a thorough success. We are honored to have been part of your first experience of the Holy Land.

Noté 5 sur 5 étoiles

3rd PILGRIMAGE TO ISRAEL 2019

This was my third trip to the Holy Land, and by far the best. Our awesome Guide and Driver, Orna and Aaron, were exceptional. Ya'lla Tours provided rich exploration experiences each day. There was not a "dull", unfruitful day. I came away so much more enlightened and transformed, and found this trip to be most memorable and meaningful. Grateful for the invitation from our family at Highpoint Christian Tabernacle in Atlanta, GA and our Pilgrimage Hosts - The Vinsons and the Whitakers of Let's Travel!! EXCELLENTLY PLANNED AND EXECUTED.

Would like to contact Orna by email. Is that possible.

Blessings and Shalom,
Carolyn J. Beechum

20 juin 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Carolyn! It means everything to us to know our team was part of such a special experience for you and we really appreciate you taking the time to write. I'll send you Orna's email address in a separate message. Sending blessings and shalom to you from the Ya'lla team.

Noté 5 sur 5 étoiles

Wonderful experience with Ya’lla

My trip to Israel was better enhanced by our tour guide. Orna was professional,knowledgeable, personable and made exploring the country a wonderful experience. I would most definitely recommend using Ya’lla tour company

Traci

20 juin 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Traci! We agree that the guide can make or break a tour experience. Orna is one of the very best and we are grateful to have her. We really appreciate your feedback and recommendation.

Noté 5 sur 5 étoiles

Excellent Travel Exeprience

Excellent Travel experience. Excellent planning and timing of tours, hotels, transfers. Expert guide and driver. I could not have asked for a more enjoyable, thourough Israel Pilgrimage experience

19 juin 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Melissa! That's just what we love to hear. We really appreciate you taking the time to write.

Noté 5 sur 5 étoiles

This was the experience of a lifetime…

This was the experience of a lifetime for me. The hosts were truly experts not only planning the trip but also at taking care of their clients. We also had the best guide who was very knowledgeable. She was very caring and always concerned for our wellbeing. Our bus driver was exceptional also. It was a most wonderful experience and I couldn’t have asked for more.

19 juin 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you for taking the time to write, Carolyn! We're so pleased your trip was a success and are truly honored to have been part of your experience of a lifetime in Israel.

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