Ya'lla Tours USA Avis 

457
•
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I am on a plane on my way home from Magical Israel Tour, I was shocked to learn that Y’Alla Tours gave my tour to a Consolidated Tour Company without telling me. The van that I was picked up i... Voir plus

Noté 1 sur 5 étoiles

Abominable trip service. VERIFY how trip problems will be addressed in advance. Insurance only compensates direct cost, not trip loss of days or stress. 3 days of a 10 day trip were lost due t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The group we took to Egypt and Jordan in early January for 3 weeks with Ya'lla, and every moment went perfectly. The greatest guides, excellent accommodation, super food, and an overwhelming amount... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

We were overall very happy with our tour of Israel. Our guide did an outstanding job of guiding a very diverse group (multiple countries, ages, and faith) of people through an incredibly complex coun... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Informations provenant de diverses sources externes

We are a boutique tour operator specializing in upmarket tours and travel services in Cuba, Egypt, Greece, Israel, Jordan, Morocco, Oman, Turkey, Bahrain and the UAE.


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3,8

Bien

TrustScore 4 sur 5

457 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(457)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Yalla did an excellent job in putting…

Yalla did an excellent job in putting together a complicated itinerary to Egypt, Jordan and Oman. All the meet and greet, tour leaders, drivers and hotel choices were excellent. As a travel professional I know quality and great planning and selection is critical to a vacation.

18 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you Nadia! We really appreciate your business and your feedback. We look forward to working with you again.

Noté 5 sur 5 étoiles

Great tour of Jordan

This is a great tour company, they took care of all the details that made traveling in Jordan to Petra so wonderful. Our tour guide (Mr. Hani) was very accommodating to our special needs and is so knowledgeable on the history and culture of the country that we learned a lot about this great country and had a very enjoyable vacation.

17 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

We are so glad to hear you enjoyed your trip to Jordan. It's such an awesome destination. Thank you for taking the time to write. We really appreciate your feedback.

Noté 4 sur 5 étoiles

Ups and downs

Guide was very personable. Car was comfortable. Most of the tour seemed to be getting from one place to the other with little time at locations and cursory descriptions or information. Hotels were acceptable.

17 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you for your feedback. We really appreciate you taking the time to write.

Noté 4 sur 5 étoiles

Ya'lla organization was good and the…

Ya'lla organization was good and the tour was user-friendly. The itinerary was solid and the tour flowed nicely. Iacov, our Israeli tour guide, added a lot to the enjoyable experience. The hotels were all good and the food was abundant (though not great). The weather went from the mid-80s F. at the Dead Sea to very cold and rainy (mid-40s F.) at Jerusalem and Bethlehem. A number of our people returned home sick (including myself). I would not go to Israel again in the month of March. When combining the general fatigue with a huge temperature drop, it was a set up for sickness. The direct flight from S.F. to Tel Aviv is great.

12 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, pastor, for trusting Ya'lla again with your group to Israel and for taking the time to give us your feedback. We're sorry the experience ended with sickness for some of you and hope you are feeling better.

Noté 5 sur 5 étoiles

Guides in both Jordan and Israel were…

Guides in both Jordan and Israel were exceptional! We learned from a local’s point of view. We had a great time and I would highly recommend Ya’lla tours.

11 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you for your feedback! Good guides are so important to the success of a trip. We are proud of our guides and the rich and memorable experiences they bring to our travelers.

Noté 5 sur 5 étoiles

Excellent local driver who gave us…

Excellent local driver who gave us invaluable advice and recommendations and overall very organized (and fun!) We’d do it again!

11 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you! We would be happy to work with you again.

Noté 5 sur 5 étoiles

Closer to the Lord

Being to see where all that happened in the Bible took place warmed my heart. Jacob was a great guide and Nisan a fantastic bus driver

11 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you! It was our honor to help you experience the holy land. Jacob and Nisan are the best. We are grateful to have them on our team.

Noté 5 sur 5 étoiles

Great job!

Great job! Clients really enjoyed the tour.

11 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

thank you, Sue!

Noté 5 sur 5 étoiles

Let’s Ya’lla!

Outstandingly planned itinerary. Our Guide and Driver are best in their field. Jacob, our guide, had encyclopedic knowledge of history and geography of the Holy Land. Nisan, our driver, could expertly maneuver our hulking big bus forward, backward, uphill and downhill! And he kept the bus clean every day. Meals were good except that the venues were often very crowded. A couple hotels were old with sagging mattresses and staff who simply were unresponsive to requests from guests. On the whole an excellent trip. Yalla is a great choice for travel to Israel.

11 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you! Jacob and Nisan are the best; we are lucky to have them on our team.
Regarding the tired hotels, we hear you. It's an ongoing problem with hotels in Israel, in general.

Noté 5 sur 5 étoiles

Ya'lla recommended excellent…

Ya'lla recommended excellent arrangements for our Israel tour and they delivered reliably on all of them.

11 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Richard! We really appreciate your taking the time to write.

Noté 5 sur 5 étoiles

We could not have been more pleased…

We could not have been more pleased with our experience. We were cared for in the planning and from the moment we landed in Egypt. Some of our group lost their bags and the extra effort to find them was impressive. We particularly liked our Egyptologist. Not only was he well versed but very welling to talk about the current economic and political situation in the area. We have recommended Ya'lla to many friends.

9 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you for taking the time to write and recommending Ya'lla to your friends! We love hearing from our travelers and your feedback is very helpful.

Noté 5 sur 5 étoiles

Everything went exactly as planned

Everything went exactly as planned. Great trip. Guides were so knowledgeable. Choices of places to visit were perfect.

5 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Bonnie! We really appreciate your feedback.

Noté 4 sur 5 étoiles

A great trip to Israel

We were overall very happy with our tour of Israel. Our guide did an outstanding job of guiding a very diverse group (multiple countries, ages, and faith) of people through an incredibly complex country. We were very happy with the wide range of experiences that we were able to see in Israel. The hotels, transportation arrangements and other logistics worked very well. We are very glad we made the journey!

4 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you for taking the time to tell us about your experience with Ya'lla Tours. We really appreciate it.

Noté 5 sur 5 étoiles

Great experience

Great experience! Our leader, Jacob, was very knowledgable and a great guy!!!

4 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you! Jacob is the best; we are lucky to have him.

Noté 5 sur 5 étoiles

For a 2 week tour of Israel

For a 2 week tour of Israel; our tour guide Jacob was amazing, both in knowledge and ability to sometimes get the tour in places and times normally not available; but driver Nissan was a virtuoso with the steering wheel also. Hotels were OK to good. Trip preparation, flights and administration were very user-friendly.

4 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you! We appreciate you taking the time to write. We are forever grateful for Jacob and Nissan. They make us shine.

Noté 5 sur 5 étoiles

Our Pilgrimage to Israel was beyond…

Our Pilgrimage to Israel was beyond imagination. Our Pastor, the group of people, the Itinerary...the Tour guides, bus driver....absolutely everything was beyond expectations! 🙏😇‼️🙌⭐️🙏‼️There are no words to describe our trip and forever memories...Thank You Thank You Forever Thank You

4 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Susan! It is our pleasure to help pilgrims like you experience the holy land and very rewarding to know we exceeded your expectations. We really appreciate you taking the time to write.

Noté 5 sur 5 étoiles

The guide in Havana was terrific

The guide in Havana was terrific. The walking tour was wonderful and went off without a hitch. The only feedback is to provide better instructions on the exact location to meet the guide from the cruise ship and the guide's phone number.

3 avril 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Laurie! We do need a better solution for travelers to meet their guide at the Havana port. We're looking for just the right spot close to the dock but removed enough that it doesn't get lost in the chaos of the disembarking crowds. We are hesitant to share the guide's phone number only because guides in Cuba may change at the last minute.

Noté 5 sur 5 étoiles

It was an amazing experience

It was an amazing experience! The staff is punctual, they strive to provide you the best experience and they deliver. From the informational packet before your trip to ensuring you are heading to the right gate for departure - everyone is pleasant. And the tours are spectacular! The guides as very knowledgeable and take you to the best places. Also thankful for safe, courteous and experienced drivers. Ya'lla is the best tour company and I would highly recommend them to anyone!

28 mars 2019
Avis spontané
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Réponse de Ya'lla Tours USA

Thank you, Katya! Egypt is simply awesome and we are honored to have helped you experience it.

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