I placed an order over a month ago and have yet to receive it! I had planned a matching family outfit to wear on Eid, which I did not get to do as the outfit did not arrive in time. Having initially t... Voir plus
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Scam company. I ordered something. I returned it - not even worn. It’s been nearly two months and I haven’t received my refund. Their customer service is atrocious. Please avoid this company.
I ordered the wrong size romper for my child but it also had very small barely visible stains on it. I asked them for a replacement and for the correct size and they sent it to me for free! The qualit... Voir plus
Lovely items we always order off them for the past couple years. would say sizing runs a bit big but quality is lovely and customer service has always been good
3,3
Moyen
46 avis
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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SCAM
Scam company. I ordered something. I returned it - not even worn. It’s been nearly two months and I haven’t received my refund. Their customer service is atrocious. Please avoid this company.
5 avril 2026
Avis spontané
SCAM - Still awaiting order over 1 month later!
I placed an order over a month ago and have yet to receive it! I had planned a matching family outfit to wear on Eid, which I did not get to do as the outfit did not arrive in time. Having initially thought customer service was very helpful in getting back, I was completely wrong! 1 month of the same message back and forth telling me they will look into it and 'check the warehouse', not only do they not get back to me when they say they will, I am having to chase it up! I would never order from them again and would not recommend it to anyone else!
10 avril 2026
Avis spontané
1 month and still have not got my order
It’s been 1 month since my order and I have yet not received it. And customer service are circling around and says they can do nothing and tell me that I just have to have patience and wait. On the website it says 7-14 days delivery and now it has been 1 month. Don’t order from this company. They will take your money and not care that you have not received the package.
1 avril 2026
Avis spontané
Absolutely TERRIBLE customer service!!! DO NOT buy from them!!!!!
Absolutely TERRIBLE customer service. Liars and scam artists! You should feel ashamed to be called a muslim company!!! During Ramadan I made various orders and they promised it will come for Eid but it didnt, and its been 3 days after Eid and I am still awaiting 3 items of clothing to be sent!!! They are NOT RESPONDING to me! Taking too long! Copy and paste replies! Rude! They owe me 3 items that havent come and refuse to repsond/refund me! WHY! NOT ACCEPTABLE! ATROCIOUS CUSTOMER SERVICE! LIARS!
26 février 2026
Avis spontané
Réponse : Yallaworldx
We’re very sorry to read your feedback and would like to clarify a few important points.
We DO NOT scam customers, and we take such claims very seriously. We are a trusted brand serving thousands of customers globally, and fairness and transparency are at the core of how we operate.
All orders placed before Eid were dispatched within our stated timeframe. Once parcels are handed over to courier companies, delays or losses can occasionally occur, which are unfortunately outside of our control.
During the Eid, our team was celebrating the holiday. As our staff are also muslim they have the right to take this time to celebrate with their families, which may result in slightly delayed responses during these few days.
That said, we always work with our customers to resolve any issues. Your case will be reviewed as a priority this week, and our customer service team will respond to ensure this is resolved appropriately.
We kindly ask for your patience and the opportunity to put this right as we always do for any customer issues
I ordered the wrong size romper for my…
I ordered the wrong size romper for my child but it also had very small barely visible stains on it. I asked them for a replacement and for the correct size and they sent it to me for free! The quality is okay, in my opinion a little overpriced for what it is but their customer service is great.
6 mars 2026
Avis spontané
Lovely items we always order off them…
Lovely items we always order off them for the past couple years. would say sizing runs a bit big but quality is lovely and customer service has always been good
13 mars 2026
Avis spontané
Friendly costumer service
I ordered my 3 months old a wedding outfit
It was comfy and looked super cute.
Now I ordered him a eid outfit
It was shipped pretty quick but the courier lost it unfortunately so they shipped a new one now.
12 mars 2026
Avis spontané
Excellent customer service
I truly appreciate their excellent customer service and support. Their responsiveness and professionalism made the entire experience smooth and stress-free.
2 mars 2026
Avis spontané
Product is great
Product is great , the material is extremely nice!! Their customer service experience is fast and helpful! Will be ordering again soon!
2 mars 2026
Avis spontané
🚨🚨Yallaworld lies about refund 🚨🚨
I am extremely disappointed with this company’s customer service. I ordered items from their website, but I was not satisfied with the products and requested a return and refund. They responded to my email saying they would get back to me within 2–3 days.
It has now been over a week, and I have received no response whatsoever. This is completely unprofessional and unacceptable. Ignoring customers after promising a reply shows a serious lack of responsibility and respect.
I am still waiting for my refund. If I do not receive a response and resolution soon, I will be forced to take further action and file a formal complaint.
I strongly advise others to think carefully before ordering from this website.
25 février 2026
Avis spontané
Réponse : Yallaworldx
Hi Amina. We apologise that you haven't had a refund. Please note that during busy periods it can take up to 3 weeks for refunds to be processed after receiving your return because we rely on our third party warehouse to confirm the items received. Please get in touch via the website chat and we will help see whats goung on with the refund. Our team is always here to help and we do not lie about refunds and are more than happy to help resolve any issues
Yallaworld Ramadan calendar
I order kinder Ramadan calendars so happy and came right on time for Ramadan kids love them will be ordering again in future
10 février 2026
Avis spontané
Yallaworld lies about giving refunds
I purchased two items from Yallaworld. They were too small and so I applied for a return and refund. Yallaworld approved the return and sent me instructions to return the items. Once they received the items, I inquired about the refund. They assured me that they were working on the refund. Now, a month and a half later, I have not heard from them. They have the items to resell and kept my money. Do not shop with them.
2 septembre 2025
Avis spontané
Réponse : Yallaworldx
Hello justin sorry you didn't receive your refund. Please note according to our returns policy it can take a few weeks to process returns as we use third party fulfilment warehouses. If you still have not received your refund please get in touch with our customer service through the website we are always available to help sort any issues
Absolutely amazing customer service
Absolutely amazing customer service! Always get my little boys clothes from here and they are such good quality, I recommend to everyone:)
4 juillet 2025
Avis spontané
so reliable!
bought both of my sons eid thobe’s from here and they were such good quality and he received so many compliments. this was the only website we could find that did the thobe with pants for babies. he wore them at 3 months and 6 months! highly reccomend. when i was scared it wouldn’t come on time due to being international they made sure to reply to my email, address my concerns, and get it to me as soon as possible.
1 juin 2025
Avis spontané
Had an excellent experience with Yalla…
Had an excellent experience with Yalla their service is amazing ,friendly staff and very quick approach to their customers.
26 mars 2025
Avis spontané
Réponse : Yallaworldx
Thank you so much Baraah we really appreciate your review!
I bought a few Abayas
I bought a few Abayas . Absolutely loved them. The materials was beautiful and well worth the money. Will definitely be shopping again with you.
11 juin 2025
Avis spontané
Réponse : Yallaworldx
Salam Nargis! Thank you so much for your kind review, we appreciate you!
I brought my son some clothing online…
I brought my son some clothing online good experience delivery was in time clothing was made of good material. A bit pricey but my son enjoys wearing it so it was worth it ib the end
21 mars 2025
Avis spontané
Réponse : Yallaworldx
Salam Nabeela Thank you so much for your kind review!
I love how they have matching abayas…
I love how they have matching abayas for mother and daughter! Some great designs and beautiful quality!
24 juin 2025
Avis spontané
Réponse : Yallaworldx
Salam Zenab thank you so much for your kind review we can't wait to create more mama daughter moments!
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