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À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

At Hayaa we believe everyone should have the freedom to express their culture and look stunning whilst doing it; their way. We want culture to be accessible, gently mixed in with contemporary South Asian trends to feel both traditional and current. We see beauty everywhere – and want to better the world to help every person feel beautiful in their own skin, on every occasion. We know everyone is different, and we want to help create that perfect moment for each and every one.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

19 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Quality & Fast Delivery

I received my eid outfit ‘Emerald Green Sharara’. Honestly it is so so gorgeous and the quality is beautiful! I am so satisfied with the design. I would 100% recommend, genuinely everything was perfect. So excited to wear it.

14 mars 2026
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Dear Ameera,

Thank you so much for your lovely review! We’re delighted to hear that you love your Sharara.

Your recommendation really means the world to our team. We hope you feel absolutely amazing wearing it this Eid!

Thank you again for your support, and we look forward to welcoming you back soon!

Kind regards,
Team HAYAA

Noté 5 sur 5 étoiles

Very helpful customer service & fast…

Very helpful customer service & fast delivery. Will be ordering from hayaa again!

15 février 2026
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Dear Nesar,

Thank you for your feedback and complimenting the service! We look forward to serving you again !

Kind regards,
Team HAYAA

Noté 1 sur 5 étoiles

I dont get the cloth and when I send…

I dont get the cloth and when I send email to the company they dont answer

18 septembre 2025
Avis spontané
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Réponse : Hayaa Official

Dear Nina,

We’re sorry to hear about your experience, but after thoroughly checking our records, we are unable to find any order or email from you. It's possible this review may have been posted in error.

Please kindly double-check that you're reviewing the correct company, and consider removing this review if it was intended for another business.

Thank you.

Kind regards,
Team HAYAA

Noté 5 sur 5 étoiles

I am so happy with the service

I am so happy with the service! I always buy my gloves from there and I have never been disappointed in anyway. They shipping is fast and they respond is fast too. Very nice items and very good Buisness May ALLAH Reward you and your buisness. 🫶🏼🤍

12 septembre 2025
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Dear Nana,

Thank you for your very kind feedback 🤍 We look forward to welcoming you back soon!

Kind regards,
Team HAYAA

Noté 5 sur 5 étoiles

My Eid dresses

The delivery was fast even though I’m from FR, website is great, the prices and quality were good. I loved the dresses so it was a 10/10 for me.

24 mars 2024
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Hi,

Thank you from taking the time to write such a lovely review from across the pond! We're so happy to hear that you had a good experience and look forward to serving you again soon.

Kind Regards,

Team HAYAA

Noté 5 sur 5 étoiles

The dress is absolutely beautiful

The dress is absolutely beautiful! The colour of the outfit looks even nicer in real life. Its a shame size small was sold out as it would have fitted perfectly! It was delivered quite quickly and pictures do not do the outfit justice. The sweets were a nice added touch. I will definitely be ordering again xx

16 octobre 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your sweet review! We're thrilled you love the dress and its true-to-life color. We'll do our best to have size small in stock next time. We look forward to your future orders and hope you enjoy the sweet surprises!

Noté 5 sur 5 étoiles

The BEST quality Jewellery

The BEST quality Jewellery! Couldn’t believe it would look as nice as it did when it arrived - even better than the pictures on the website

12 septembre 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

We're thrilled to hear that you love our jewellery! Delivering exceptional quality is our top priority, and we're delighted that it exceeded your expectations.

Noté 5 sur 5 étoiles

First time ordering from this website…

First time ordering from this website and definitely wont be the last time! Amazing customer service and such beautiful variety of outfits.

7 août 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your first order with us was such a success. Our team takes great pride in providing excellent customer service, and we're delighted that it left a lasting impression on you. It's wonderful to know that you were impressed by the diverse and beautiful range of outfits we offer. We can't wait to have the privilege of serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Looking forward to your next visit!

Noté 5 sur 5 étoiles

excellent company and beautiful dresses

excellent company, great customer service - speedy delivery and beautiful dresses that look amazing in person. i ordered the wrong size sadly (my mistake) and so I sent it back and was refunded the next day. Definitely recommend!

12 août 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your kind feedback! We're thrilled you enjoyed our exceptional service, speedy delivery, and stunning dresses. We're sorry about the sizing hiccup, but we're glad our quick refund process left a positive impression. Your recommendation means the world to us!

Noté 5 sur 5 étoiles

Happy customer

Outfit came super quickly, despatched on the same day as order was placed! Dress was as picture had shown and very pleased with the colour & quality and good price for the dress, will be repurchasing

3 août 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for the glowing review! We're delighted that your outfit arrived swiftly and lived up to your expectations. We can't wait to welcome you back for more shopping in the future!

Noté 5 sur 5 étoiles

‘Angel White Salwar Kameez’

I ordered the ‘Angel White Salwar Kameez’ late on Sunday night, and it arrived on Tuesday, super fast and efficient delivery. I didn’t know whether to get a medium or large as I’m a UK size 10-12, I opted for the medium and it fits perfectly. The suit is more nicer in the flesh, pictures don’t do it justice! The only thing I’d say it that it’s slightly see through and the material is a little bit scratchy on the inside, but wearing a vest will fix both of these minor issues. Will recommend this company and will be buying from them again. Thank you!

27 juin 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Hi Zainab,

Thank you for taking the time to leave us such a positive review on Trustpilot. We're thrilled to hear that you had a great shopping experience with us and that you are satisfied with the delivery of your 'Angel White Salwar Kameez.' We strive to provide efficient and fast delivery services to ensure customer satisfaction.

We understand that choosing the right size can be a bit challenging, but we're delighted to hear that the medium size fits you perfectly. We appreciate your feedback regarding the material of the suit. While we aim to provide high-quality products, we apologize for any inconvenience caused by the slight transparency and scratchiness. We're glad to hear that wearing a vest can easily address these minor issues for you.

Thank you for your kind words and recommendation. We truly value your satisfaction and look forward to serving you again in the future!

Noté 5 sur 5 étoiles

My dress was beautiful I’m so happy…

My dress was beautiful I’m so happy with it! Customer service was amazing, would definitely recommend .

18 juin 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for taking the time to share your positive experience with us on Trustpilot. We are thrilled to hear that you are happy with the dress you purchased from HAYAA. It's wonderful to know that it met your expectations and that you feel beautiful in it.

We also greatly appreciate your kind words regarding our customer service. Providing exceptional support and assistance is a top priority for us, and we're glad to hear that our team delivered on that front.

Once again, thank you for your positive feedback. We look forward to serving you again in the future and providing you with more beautiful dresses that make you happy.

Noté 5 sur 5 étoiles

Beautiful designs

Beautiful designs, amazing fit and responsive customer service. Would definitely order again

4 avril 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your wonderful review on Trustpilot! We're thrilled to hear that you found our designs beautiful and that the fit of your order was amazing. Our team takes great pride in crafting stylish and well-fitting pieces for our customers, so it's delightful to know that we met your expectations.

We look forward to serving you again in the future and providing you with more beautiful designs.

Noté 5 sur 5 étoiles

Hayaa’s designs were so beautiful and…

Hayaa’s designs were so beautiful and was hard for me to pick a dress. Really happy with the customer experience too! Excited to shop again !!

3 avril 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your kind words! We're thrilled that you found our designs beautiful and had a positive customer experience. We can't wait to have you shopping with us again soon!

Noté 5 sur 5 étoiles

I’m in loveeee with my dress

I’m in loveeee with my dress. The owners were so sweet at helping pick the perfect size for me. They responded promptly and were very helpful. I’m in love with the design and colour and i honestly feel like a princess.

Thank you so much for helping me out and delivering in a timely manner. THE BEST 🤍

31 mars 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your lovely review! We're thrilled to hear that you're in love with your dress and that our team provided excellent assistance in choosing the perfect size. It's wonderful to know that the design and colour made you feel like a princess. We greatly appreciate your kind words and are delighted that we could deliver your order promptly. Your satisfaction means the world to us!

Noté 5 sur 5 étoiles

Love love love!

In love with my outfit and the details on the dress. It's true to size and very comfortable to wear. The outfit looks so much better in real life and I cannot wait to wear it to my brother's wedding. The seller was very quick at responding to my messages and the delivery was also very quick. Overall very good customer service and the product is very good in quality. Definitely will be ordering more products from this page.

4 mars 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your fantastic review! We're thrilled to hear that you love your outfit and the intricate details on the dress. It's wonderful to know that it's true to size and comfortable to wear. We're delighted that the outfit exceeded your expectations in real life. Our team takes pride in providing quick and responsive customer service, and we're glad to hear that your messages were promptly addressed. Additionally, we're pleased that the delivery was quick and that you found the product to be of excellent quality. We look forward to serving you again and providing you with more exceptional products in the future. Thank you for your support!

Noté 5 sur 5 étoiles

Happy customer :)

So happy with the delivery time and the quality of the clothes!

1 mars 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your wonderful review! We're delighted to hear that you are happy with both the prompt delivery and the quality of our clothes. Your satisfaction is our top priority!

Noté 5 sur 5 étoiles

For a new and upcoming business this is…

For a new and upcoming business this is one of the first places I have truly seen the meaning of quality and customer service!!! I was looking for a last minute outfit for my sisters wedding and was unsure on what to choose as they had soo many beautiful designs but I was fed up of being disappointed from quality and the item not being what you see online! I dm’ed them to ask about details of the colour and material and the depth they went into to help was outstanding! I have never received customer service like this anywhere I’ve been whether in person or in store! I was so impressed I ended up choosing 2! Green and pink kameez from the Geet Collection and Pretty peach anarkali suit from the Jaan collection! Absolutely stunning pieces! Exactly what you see online, which is very important to me!!! Will definitely be purchasing again and I can’t wait to wear them! THANK YOU AGAIN HAYAA! Happy customer for life!

28 février 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you so much for your incredible review! We are thrilled to hear that you found our quality and customer service exceptional. We understand the importance of delivering on our promises and providing accurate product representation. We're glad that our team went above and beyond to assist you with the details you needed. It's fantastic to know that you were impressed by our Geet and Jaan collections and that the pieces are exactly as seen online. We're grateful to have you as a happy customer, and we look forward to serving you again in the future. Thank you for choosing us for your sister's wedding!

Noté 5 sur 5 étoiles

Would definitely recommend!!

I bought a blue Anarkhali dress for an upcoming wedding. The dress is true to size, and the details look amazing. I love this dress already, and the colour looks beautiful. Very impressed. Would definitely recommend.

25 février 2023
Avis spontané
Logo de Hayaa Official

Réponse : Hayaa Official

Thank you for your amazing review! We're thrilled to hear that the blue Anarkali dress you purchased for the upcoming wedding is true to size and that the details look amazing. It's delightful to know that you're already in love with the dress and find the color beautiful. We greatly appreciate your recommendation. We hope you enjoyed the wedding and your stunning dress!

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