Yandex Avis 

While everyone is busy pretending and writing false reviews, here is the real deal about this company. They have few 🚕 taxis that are not reliable. You can have an appointment for 1 and call the taxi by 12 and still be late with this taxi company. Most cars used by this company are very old cars. Your ride will not feel so relaxing, in short, some cars even tear your cloth due to the exposed metals.

This company offers a premium taxi service, which is a pure scam because even if your order a premium taxi they still send you an economy taxi because most drivers registered with this company uses very old cars. In winter the taxis smell a lot. The drivers sometimes will not be at the address and will indicate that they are at the address and when you finally direct them to the address they still want to charge you a very high price for wasting your own time. You enter some taxi and come out feeling sick because of the bad smell.

It was all good back in the days but now their system and navigator are just horrible: navigator shows drivers wrong pickup point. I have several times applied for that to Yandex support and truth be told that support team workers are really very quick to reply but still nothing is done to update old system. Today I was totally shocked by knowing that Taxi driver did not receive my order while it was showing on my phone. I had to phone driver and ask him to pick me up. I had to contact support again. They arranged it all. Otherwise Yandex is a good reliable company, prompt service, good prices. You can rely on Yandex Taxi company, they provide customers with prompt services. Sometimes some bad drivers those for some reason not willing to come to appointed address violate terms or are even extremely rude, but after notifying Yandex Support Team they are properly punished. Yandex Taxi recommended.

In Almaty, Kazakhstan, you can flag any willing driver to ask for a paid lift. While these rides are a lot cheaper than regular taxis, they can be iffy, since the driver might not know how to get to where you want or simply does not want to go out of the way. So, I specifically chose a Yandex taxi when I wanted to go to a theatre performance at a venue I'd never been to.
I showed the driver the print-out of the two theatre tickets with the name of the theatre and the address (all in Russian). He drove me and stopped someplace and pointed to a building and said that's where the theatre was. Although there was no sign indicating it was a theatre, I knew that the theatre I was going to was a small operation (German-Russian plays) and since it is normal here for large buildings to have multiple facilities in them without any exterior indication, I paid the steep taxi fare, got out
and walked over to the building. Once inside,
I was told that there was no theatre in the
building. When I showed the ticket, I was
told that the street name on the ticket was
different from the street where we were. By
now, the taxi was gone. The upshot was that
I was too late for the play and my two tickets
were lost money.
When I had a local call Yandex for me, he was
told that Yandex had protection for their drivers
but no protection for customers when their drivers err. In other words, 'tough luck, buddy.'
A long time later, I found a contact for Yandex central (I think in Moscow) and wrote to them. I did get an answer, but he wanted the specific taxi driver and date. Of course, I didn't know the taxi number or the driver's name, and by then I did not have the useless theatre tickets and didn't know the date any more.

I like Yandex's taxi service. It actually not expensive at all.