Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels. Well done to you... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Have dealt with Yewdale for over 12years now Fantastic service and so helpful with any issues that arise Delivery is great , there Elite service is first class Brian and Carrie are so helpful It... Voir plus
L'entreprise a répondu
We work closely with Yewdale and find them reliable. Yewdale are supportive and find suitable solutions to any issues we experience. Brian looks after our account and we value his knowledge. Brian e... Voir plus
L'entreprise a répondu
Generally we feel Yewdale has changed in several ways, over the past 2 years. Telephone, first response is not to the standard it was some years ago. Account Manager Carrie Area Manager Brian, bo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With a reputation around the world for manufacturing high-quality commercial shading and screening products, backed by exceptional customer support and values.
Coordonnées de contact
Enterprise Way, SS11 8DH, Wickford, Royaume-Uni
- 01268 570900
- customercare@yewdale.co.uk
- yewdale.co.uk
4,7
Excellent
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Have dealt with Yewdale for over…
Have dealt with Yewdale for over 12years now
Fantastic service and so helpful with any issues that arise
Delivery is great , there Elite service is first class Brian and Carrie are so helpful
It’s a pleasure to work with the whole team
Pete
1 juillet 2026
Avis spontané
Réponse de Yewdale
Thank you for the great review Pete! We will be sure to pass on the feedback!
Evolving and adapting into a company…
Evolving and adapting into a company that has come along way to suit our every day needs, based on there experiences within factory production through to senior management levels.
Well done to you all 👏 for your service & commitment to our industry, which is in a better place. Special mention to Michael Gilder.
23 juin 2026
Avis spontané
Réponse de Yewdale
Thank you for the great review Mark! We will be sure to pass this onto the whole team!
Réponse de Yewdale
Thank you for leaving us a review Andrew!
Lots of notice of the delivery
Lots of notice of the delivery. Within the time slot. Heads up you’re next. Brought the delivery into the house and asked where I wanted it. Perfect 🤩
20 mai 2026
Avis spontané
Réponse de Yewdale
Thank you for the great review Louisa! We have passed on the feedback to the transport team!
Réponse de Yewdale
Thank you for the review Ian!
Very unprofessional and time wasters
Very unprofessional and time wasters! I would not recommend
20 avril 2026
Avis spontané
Réponse de Yewdale
I am sorry to hear you haven't had a great experience Colin. I would love to reach out to you and hear more so we can improve.
I was sent a 2 hour slot and they stuck…
I was sent a 2 hour slot and they stuck to it and also sent me a message when I was next on their list, which was very helpful. The gentleman who came to my door looked more business like and presentable than the Prime Minister, most impressed!
17 avril 2026
Avis spontané
Réponse de Yewdale
Thank you so much for the lovely review Adela! We will be sure to pass this onto our transport team!
Have worked Yewdale for many years
Have worked Yewdale for many years. Have never had an issue. Mick is very helpful and easy to work with
9 avril 2026
Avis spontané
Réponse de Yewdale
Thank you for the review Daniel! We will be sure to pass on the feedback to Mick.
Kept up to date with my delivery time…
Kept up to date with my delivery time and arrived on time with a very polite driver
27 mars 2026
Avis spontané
Réponse de Yewdale
Thank you for the review! We will be sure to pass this onto the delivery team!
Professional
Professional. Kind. Straightforward. Much recommended. Exactly what a delivery should be.
26 février 2026
Avis spontané
Réponse de Yewdale
Thank you for the view and the kind words!
Prompt and efficient delivery and well…
Prompt and efficient delivery and well packaged.
16 décembre 2025
Avis spontané
Réponse de Yewdale
Thank you for the great review, Rob, and we appreciate you taking the time to share this with us.
The team members are wonderful to work…
The team members are wonderful to work with, providing outstanding customer support and prompt delivery.
19 novembre 2025
Avis spontané
Réponse de Yewdale
Thank you for this wonderful review, Sheree. We appreciate you taking the time to provide us with feedback on our support and delivery, and it's even better to hear how positive it is. We hope to continue this for you in 2026!
Brilliant coustomer service.
Brilliant coustomer service.
Delivery on time.good communication
4 novembre 2025
Avis spontané
Réponse de Yewdale
Thanks for the great review, Iqbal!
Great customer service
13 octobre 2025
Réponse de Yewdale
This is great to hear, Paul. Thanks for sharing!
Réponse de Yewdale
We are pleased to read our own delivery service could meet your timeslot and that you can rely on us to receive your deliveries on time. Thanks for taking the time to leave us a review.
Excellent service
Excellent service, given delivery date & time.arrived exactly as it said.
29 septembre 2025
Avis spontané
Réponse de Yewdale
Thank you for sharing this, Graham. We are working hard to increase our 'on time in full' percentages for customers to ensure we are delivering what is needed, exactly when our customers need it. It's great to see a positive review on this.
I received a damaged blind and Yewdale…
I received a damaged blind and Yewdale replaced it within a few days
8 septembre 2025
Réponse de Yewdale
We are sorry that the blind arrived damaged initially but we are very pleased to hear we managed to fix the issue for you swiftly, Nic. Thanks for sharing your experience.
Generally we feel Yewdale has changed…
Generally we feel Yewdale has changed in several ways, over the past 2 years.
Telephone, first response is not to the standard it was some years ago.
Account Manager Carrie Area Manager Brian, both are exceptional at there work and customer service.
Customer care, which we appear to have more dealings with these days sadly than ever before, are very responsive, polite and efficient.
Overall Yewdale for us is still a preferred company, but sadly lacks, the outstanding performance there once was.
We are a small business, but these things are noticeable and important as a long term customer.
15 août 2025
Réponse de Yewdale
Thank you for your honest review, Gloria. It's important for us to receive this feedback as we are always looking to improve our service and it's disappointing to know it's not been up to standard for you recently. Whilst it's great to hear positive feedback for Brian, Carrie and our Customer Care Team (which we'll pass on), it's important for us to understand a little more about where we are letting you down. We'll follow you up with a call shortly to try to understand a bit more about where we are going wrong, and what we can do to put things right and get back on track with you. Thanks again for taking the time to express your concerns and give us your feedback.
Excellent
Very helpful company to work with. Great products and fantastic delivery turnaround.
6 août 2025
Réponse de Yewdale
Thanks for the great review, Brian. Always a pleasure working with you!
Great products and service.
Very efficient simple ordering process and products are first class. Looking forward to doing more business with Yewdale.
4 août 2025
Réponse de Yewdale
Thanks for taking the time to leave us this review, Keith. It's great to hear positive feedback on both our processes and our products. We are looking forward to working with you more in the future too!
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