Young Writers Avis 

Aaliyah from young writers has been proactive and very helpful in emailing to publish my daughter's writing in a book.

Archie was incredibly helpful and quick to resolve my query at YoungWriters. Clear communication, friendly service, and everything sorted without any hassle. Thanks, Archie — and best of luck winning the office competition this week!

My email was responded to quickly and resolution was offered. Staff member was very kind and helpful

Excellent customer service.
Thank you so much Lily!

I’ve had a really positive experience with Young Writers. Aaliyah was especially helpful, quick to reply, clear with the information I needed, and really supportive throughout the process. She sorted everything out for my students and made the whole thing very straightforward.
Really appreciate the friendly and efficient service.

Lovely friendly and very personable response to my emails. Thank you 🤩

Aliyah was amazing help! Thankyou! :-)

A big thank you for solving a problem so swiftly which will make a real difference to the child involved. I was immensely impressed with the professionalism of attitude and also the friendliness and empathetic approach with my enquiries and the quick responses to my emails.

Our daughter loves writing. This platform gave her the opportunity to dream about writing in a long term. It is great for anyone who would like to develop writing skills and have fun in participating in competitions. Feedback is always welcomed and the communication is brilliant.

I received an incredibly fast response and the communication was clear and easy to follow. Aaliyah helped clarify information she was extremely helpful at every stage.

I reached out to Young Writers UK regarding a name spelling error for my son, whose work was selected for publication. Lily Howe handled my request with outstanding professionalism and speed. She was extremely apologetic about the mistake and immediately confirmed that my son's name was updated on their system. The issue was resolved promptly and efficiently, ensuring the correction will be made on all future paperwork and in the publication. Excellent service—thank you, Lily!

Had to enquire about a competition that was running and Lily was very helpful in sorting out the paperwork I needed.

I took two attempts for the consent to be recorded but the communication was flawless. Aliyah was fantastic, so thank you very much to her!!

In a moment of quiet inquiry, I placed a call seeking guidance regarding my son’s entry into the poetry competition—and on the other end of the line, I was greeted by Lily.

From the very first word, her voice carried a rare blend of professionalism and warmth, instantly creating an atmosphere of ease and reassurance. There was a calm clarity in her tone, a gentle attentiveness that made the distance between caller and receiver disappear, as though the conversation unfolded face to face.

She did more than provide information—she listened, deeply and sincerely. Every question I offered was met with thoughtful precision, every concern received with care. In her presence, even through the simplicity of a phone call, I felt truly heard and genuinely valued.

There was something quietly remarkable in the way she transformed a routine enquiry into a moment of connection—graceful, seamless, and profoundly comforting.

Such service is not easily measured. It surpasses expectation and lingers in memory, deserving recognition far beyond five stars.

I spoke with lily via email she was prompt in response and helped me out in regards to my issue and questions I had

All round great experience

Lily was amazing and so patient sorting out an account issue.
Thank you Lily

Had great help from Aaliyah! Diolch yn fawr iawn.

I made contact to ask a question about online submission of entries and Lily responded immediately with a clear and friendly solution. Subsequently, Lily responded a number of times when we had questions - she was always knowledgeable and incredibly polite. It meant that we were able to navigate the process even during busy days of teaching. Thanks to Lily!