Your Local Avis 3 927

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Joshua has cleaned my windows on a number of occasions and has always done a thorough job. I am always informed about the date my windows will be cleaned on and I also receive a reminder about leav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dean bates from north east commercial team attended sainsbury's monument metro station, always cheerful and arrives in great spirit. Does a great job, always leaves everything clean and tidy after him... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would like to thank Ellis for sorting out my first clean . The company is using a new system so there having to put customers on this new system which obviously takes a bit of time and when I called... Voir plus

Noté 1 sur 5 étoiles

I honestly don’t recommend Your Local at all. They cleaned the windows in like one minute and left. No ladder, no proper cleaning products, they just used high-pressure water. Our windows ended up dir... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de nettoyage de vitres

Écrit par l'entreprise

Our goal is simple: to build the UK’s best window cleaning business—one that people are proud to be part of.


Coordonnées de contact

Our Services

Get an instant quote within seconds

3,6

Moyen

TrustScore 3.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Joshua is a fantastic window cleaner

Joshua is a fantastic window cleaner. He’s always in high spirits, which makes every visit a pleasure. I really appreciate that he lets me know when he’s on his way, and he always gets the job done quickly and to a great standard. Reliable, friendly, and efficient—highly recommended!

5 mai 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that each visit is a pleasure and that you appreciate the updates on arrival times. It's great to know the work is completed quickly and to a great standard. Thank you for your recommendation!

Noté 1 sur 5 étoiles

If I could score a zero

If I could score a zero, I would do.
Despite agreeing to have my windows cleaned by this company, and being given several different days for clean, no one turned up!
Customer service is as good as useless, coming up with one stupid excuse after another. One being the guys ran out of water!
I would not touch these guys with a barge pole!

17 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

Good morning Sheila, I'm sorry to hear about the missed appointments and the unsatisfactory service you received. If you could contact us on 0333 000 2012 with your details we would like the opportunity to look into this further.
Many Thanks

Noté 1 sur 5 étoiles

Pmsl company's fubar scamming customers…

Pmsl company's fubar scamming customers ,ripping suppliers off ripping contractors off wow wow wow yourlocal pure scammers avoid at all costs kev rich and John Thornton tasker pure scammers kev even leaves his family on Christmas day to go walk his John's dog on Christmas day what a pure whopper driving fro wynyard to harrogate to walk the bosses dog on Christmas lmao no wonder kevs king of yourlocal P.S DONT SIGN UP TO GOCARDLESS THEY WILL TAKE MINEY FREELY FROM ACCOUNTS please avoid at all costs use a better cheaper and more reliable window cleaner than these

1 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Windows still had white water marks…

Windows still had white water marks when dry

26 janvier 2026
Logo de Your Local

Réponse de Your Local

Good morning Ms Ali, We're sorry the windows weren't cleaned to your satisfaction. If you could give us a call on 0333 000 2012 we would be very happy to return and reclean your windows.
Many Thanks

Noté 1 sur 5 étoiles

Owed £ 2,586

We have been supplying "Your Local" window cleaning equipment and servicing for there van systems.
We have not been paid and are owed £ 2,586. going back to January 2026.
Not paying suppliers for services provided speaks volumes for the companies reputation

1 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Great job

Joshua did a great job of cleaning our windows checked if we needed the back doing first aswell thank you

1 mai 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're delighted to hear that you were pleased with the window cleaning service and that the technician checked your preferences. Thank you for your positive feedback!

Noté 4 sur 5 étoiles

Good communication and Graeme came when…

Good communication and Graeme came when he said he would. Great service and good job done. Nice to be able to speak to a person too and not an answerphone.

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that you had a positive experience with our service and appreciate the timely communication. It's great to know you valued speaking directly with a person. Thank you for your feedback!

Noté 5 sur 5 étoiles

Great service thanks josh

Great service thanks josh

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We appreciate you taking the time to share your experience, and we are so glad the service was great!

Noté 5 sur 5 étoiles

Josh is always cheerful and does a…

Josh is always cheerful and does a fabulous job he is an absolute credit to the company.

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're so glad to hear that you consistently have a cheerful experience and a fabulous job is always done! Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Great job Norman

Norman came cleaned our windows this morning always smiling and does a great job fine young man.

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that you had a great experience with our window cleaning service! We appreciate your kind words about the technician and his work.

Noté 5 sur 5 étoiles

Job well done Graeme

Job well done Graeme. Thank you so much

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy that we completed the job to your satisfaction, and we appreciate you taking the time to leave us this positive feedback.

Noté 5 sur 5 étoiles

A young man called Graeme came and…

A young man called Graeme came and cleared my windows, he messaged me first to give me an estimated time of arrival, we spoke for a minute or 2, then he started doing the windows, they look fantastic, he was friendly and professional, great guy, great service.

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that you had such a positive experience! It's great to know the window cleaning met your expectations and that you found the service friendly and professional. Thank you for your review!

Noté 1 sur 5 étoiles

Very poor over the last two years hit…

Very poor over the last two years hit and miss service ,I do think that the liquid in the water is not the level it should be as they don't dry properly and splodge into dirty droplets ,trying to say a bob or two ...here in bishop Aukland they sometimes come ,sometimes miss two months ,sometimes do the back ,sometimes knock sometimes don't ..NO CONSISTANCY ..irresponsible ,I think they franchise out the work ,and young lads just pull a fast one just doing the front and asking for the same money .. definitely ..today they came did the front and wanted £10 without doing the back ..we rang the office ,firstly the girls are lovely ,considerate ,and professional ..she rang back though and said you only get the front done for ten pounds ,I said it's been ten pounds front and back all the time ..then she was honest and said they'd just put their prices up ( without informing anyone ) and it was now £15 for a terrace house front and back ..so I said no ,there steady and inconsistent ..I'll do em myself ..I'll by an extendable cleaner and do a decent job ..DEF please don't even think about using them ...looking forward too doing my own now instead of being taken for a fool we have CANCELLED YOU bye

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We appreciate you bringing these service inconsistencies to our attention. We regret to hear about the issues with the cleaning quality and the price changes without notification. We'll investigate these matters to ensure service standards are met and pricing is transparent. Thank you for your feedback.

Noté 5 sur 5 étoiles

Shining bright

Joshua cleaned our windows this morning and as always did an excellent job , he is so reliable thank you Josh 😊

30 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that you consistently have a great experience with our window cleaning service. We appreciate you highlighting the technician's reliability.

Noté 5 sur 5 étoiles

Joshua did a good job cleaning the…

Joshua did a good job cleaning the windows.

28 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that the window cleaning service met your expectations. Thank you for your positive feedback; it means a lot to us.

Noté 1 sur 5 étoiles

Windows left full of dirt and added…

Windows left full of dirt and added water streaks not cleaned properly at all

28 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

Good morning Maxine, I'm sorry to hear the window cleaning was unsatisfactory. If you could please contact us on 0333 000 2012 we will arrange a reclean for you.
Many thanks

Noté 5 sur 5 étoiles

Cleaner windows

My window cleaner Grahame doesa really good joband comes on the time he says happy with the service

29 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that you are pleased with the window cleaning service and that the cleaner is punctual. We appreciate your positive feedback!

Noté 5 sur 5 étoiles

The guy cleaning my windows who’s name…

The guy cleaning my windows who’s name is Alan is a genuine 100% nice chap verry professional done an excellent job and is also very pleasant to talk to keep up the good work

29 avril 2026
Avis spontané
Logo de Your Local

Réponse de Your Local

We're happy to hear that you had such a wonderful experience with our window cleaning service! We appreciate your kind words and are glad you're pleased with the results. Thank you!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus