Y'OUR Personalized Skincare Avis 684

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I tried the Y’OUR lip balm, eye cream, and tinted moisturizer recently and honestly I’ve been really liking everything so far. The lip balm is probably my favorite because it has that minty feeling t... Voir plus

Noté 5 sur 5 étoiles

Truly hands down above and beyond in customer service on top of having an incredible product. My daughter found this product 4 years ago for us. She is currently about to graduate from Esthetician s... Voir plus

Noté 5 sur 5 étoiles

l've been dealing with really dry, chapped lips lately, so l was excited to try Y'our Intensive Healing Lip Balm and it honestly exceeded my expectations. From the first application, it felt incredi... Voir plus

Noté 5 sur 5 étoiles

I have been using Y’OUR Skincare for 3 years. I’ve had a great experience with this skincare line. The products feel high quality and have made a noticeable difference in my skin. What really stands o... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We created a unique algorithm - Skin AI ® - that’s driven by powerful AI and human insights to fully assess your skin’s needs, then create a personalized regimen that changes with you. Because we believe every person should be able to have the confidence and “I can do anything” feeling that comes with having great skin.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

684 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 1 sur 5 étoiles

This product burned my skin after 1…

This product burned my skin after 1 use. I had to throw it away. Not just burned my face but also my arms. Not sure if others had this issue, but my sister tried it after and had the same burn on her skin, but worse. I contacted them, and they said to toss it fr a refund. Never received the refund. Didn't work for me, unfortunately.

14 décembre 2025
Avis spontané
Logo de Y'OUR Personalized Skincare

Réponse de Y'OUR Personalized Skincare

Thank you for sharing your experience, and we’re truly sorry to hear that you had such a reaction.

At Y’OUR, customer safety is extremely important to us. While skincare can sometimes cause unexpected reactions depending on individual skin sensitivities, our standard practice is always to review the case and offer formula adjustments or other support to help resolve the issue.

We would also like to clarify that we never instruct customers to discard a product in order to receive a refund, nor do we make refund promises that are not honored. This doesn’t align with our support standards, so we’d genuinely like to investigate what may have happened in your case.

If possible, please reach out to us at support@yourskin.com with your order number or the email used for your purchase so we can locate your account and assist you properly.

Noté 5 sur 5 étoiles

Was really good product and worked for…

Was really good product and worked for me I can see my skin getting better day by day. I can’t wait to come back again, Y’our is really amazing company and it’s so nice to see the team being so supportive . Thank you

21 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Skin Savior!!

These personalized skin products are absolutely amazing! My skin has never felt this good. After the first 3 months I have noticed a significant change in my acne breakouts, hyperpigmentation and excessive oily skin. It’s if my skin has become addicted to these products. I am a woman of color with sensitive skin and I have not experienced any adverse effects from using these products. I absolutely recommend these products for all skin types of skin and ethnicities.

1 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been using Y'OUR products for…almost 7 years.

I have been using Y'OUR products for several years now, and I have used LOTS of different products throughout my teens and adulthood. The Y'OUR AI prescription products have been the only ones to not only address my skincare issues fully and effectively, but also to maintain healthy skin. My most recent ordering experience with Annie, the agent who assisted me, was wonderfully positive. She is lovely, and Y'OUR is blessed to have her on staff.

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

It's super easy to do the consultation

It's super easy to do the consultation. Once that's done send you a skin care regime that is specifically for you based on your needs. I have noticed a difference in my skin so far the only issue is I'm not as consistent as I need to be due to travel. However, using the products are super easy into the point it's a two step process.

6 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I've been using this product for over a… year

I've been using this product for over a year, and I don't usually write reviews unless a product is incredibly good, which this one is. I can attest to the dramatic change and the care it provides for my face. It's incredible! If you're looking for a good price and a product where you'll truly notice a difference, this is the one.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love Y’our

I love all the products I am using so far. The body was is making a huge difference in the texture of my skin!

1 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers. The product burned my skin, so I cancelled it months ago, yet they continue to charge me, and I haven't received any skincare. I have had 15 email conversations, all saying we are here to help. Hang tight. for over a week. I have proven it was cancelled, yet they keep trying to charge my card again this week. I wish I could post their emails and my proof it was cancelled and show the new charge they are trying to do!

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Good Clean feeling

Overall I like this product very much. My skin in just a couple weeks use has cleared up. As a 37 year old man I would still get little pimples randomly and have not had one for awhile now. Excited to see what the next month or so do. Really hoping for my redness to calm down.

28 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very pleased with the product offerings from Y'OUR

The product line has more than exceeded my expectations. After just a few weeks of use the products were able to address my perimenopause skin issues. Additionally the customer support team was exceptional, very responsive and professional in addressing my concerns. I highly recommend this product line and the company.

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing Products and Exceptional Customer Support

I am a new customer and very excited to start using y'our skincare products and see positive changes in my skin. I came across many positive reviews, which gave me the confidence to trust y'our brand—especially during pregnancy, when I’m very cautious about using any products.
The customer service has been amazing. My skin consultant, Annie, was extremely responsive to all my emails and questions and was very understanding of my financial situation as well.
I’m truly looking forward to continuing my skincare journey with y'our brand and would love to try more of y'our products in the future.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Peace of Mind Products

I have been using Y'OUR for over two years, and I love them! The products are clean, and there is such a peace of mind when using their products. I was able to continue using their products while pregnant. Any time I need to make adjustments they are quick to answer my questions and change my formula to help me get the desired results without charging me extra. If I ever run out of a product, I get free refills, so I don't have to wait until the next billing cycle. I love love love their products!

29 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

This brand is absolutely amazing

This brand is absolutely amazing! I can not say a bad word about them. I have tried several of their products but my favorites are the Skin Tint, the Lip balm, and the Makeup Primer. The skin tint feels lightweight and blends beautifully. The lip balm keeps me from reapplying other chapsticks. The makeup primer makes my skin feel smooth and keeps my makeup in place for hours without causing my skin to breakout. If you’ve been thinking about getting anything from this brand, take this as your sign to go for it!

1 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Best Company and Products

I was looking for a natural facial cleansing routine after I used a product that left my eyes swollen and dry patches on my skin. I found this company and ordered the products. I received everything and could not figure out how the lotion worked so I messaged and they sent a new bottle with instructions for free. I love how my skin is soft and I never have breakouts or issues anymore. My skin was dry and dull looking and now it is radiant! I was having an issue with my bank allowing the payments to receive my subscription so I started a new account. I received the new cleanser and it was not the same as the old cleanser. I messaged the support team and they got right back to me and sent the old formula that I loved for free. Customer service has been nothing but amazing! The products are fantastic and I never want to use another product again! Thank you so much for your products and wonderful team members!

7 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

This is a Quality Lip Balm!

This is a great lip balm 5/5, and the aesthetic packaging is lovely! I enjoyed the smooth application and hydration that it provides. I’d say that this lip product is a hybrid between a lip oil and lip balm, but doesn’t give a greasy or sticky feel. It easily squeezes out of the tube and a little goes a long way. It also has a subtle peppermint scent which isn’t too strong and makes the product pleasant to apply.

6 octobre 2025

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