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Lisez les avis des autres

Noté 3 sur 5 étoiles

I have not received my results back yet, but I wanted to review regarding the blood collection with the finger pricks. It is ridiculous. I ended up pricking three fingers trying desperately to 'milk'... Voir plus

Noté 5 sur 5 étoiles

Yoxly’s whole site is super easy to use, and it’s easy to select the right kit. The kit itself comes in totally discreet packaging. The kit comes with detailed instructions on how to do your samples,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Pack is very neatly produced and instructions clear. The blood collection devices were pretty much useless though, I had to try various cutting instruments to get enough blood. One of the tests was in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering the kit was easy and it arrived quickly in discreet packaging. The instructions were clear and I received my results back securely within a few days. Yoxly have done a great job in taking the... Voir plus

À propos de l'entreprise

  1. Service de dépistage des infections sexuellement transmissibles (IST)

Écrit par l'entreprise

Yoxly revolutionises sexual health by supporting education, improving access to services, and promoting equality through an integrated ecosystem that empowers individuals.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(75)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Royal mail failed to deliver my parcel…

Royal mail failed to deliver my parcel on time and I was unable to do the test.

But a refund was issued thanks

27 septembre 2023
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Réponse de Yoxly

We're very sorry about the Royal Mail failing to deliver your parcel on time. As you know, we ship all kits via Tracked 24, but sadly the Royal Mail no longer guarantees delivery in 24 hours -- even for Tracked 24. Apologies, then, on their behalf, but we're pleased that we, Yoxly, could at least do our part to ensure a good experience. Thanks again!

Noté 5 sur 5 étoiles

Excellent service

3 septembre 2023
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Réponse de Yoxly

Thanks so much! So happy to make everything easier for you -- thank you!

Noté 5 sur 5 étoiles

I ordered several test kits for more…

I ordered several test kits for more people and they all came very quickly and were easy to use. Had a great experience! Thank you!

31 août 2023
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Réponse de Yoxly

You're very welcome: always reach out if we can be of any help in the future, and thanks for being part of the growing Yoxly community!

Noté 5 sur 5 étoiles

Great service

13 août 2023
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Réponse de Yoxly

Our pleasure. Always happy to help, and never hesitate to let us know how we can improve our products and services for you. Thanks again!

Noté 5 sur 5 étoiles

Great experience with yoxly

Great experience with yoxly. Posted my samples 5pm on Wednesday, arrived at lab Thursday and had results on Friday. Would recommend using them!

1 septembre 2023
Avis spontané
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Réponse de Yoxly

Thanks very much! That's just what we like to hear, and so glad we could provide the exact service we're out to champion. Thanks again!

Noté 5 sur 5 étoiles

Excellent

Excellent! 👌

6 août 2023
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Réponse de Yoxly

Thank you very much! So very glad we could provide good service, and please always let us know if we can help at all in the future!

Noté 5 sur 5 étoiles

Fantastic service

31 juillet 2023
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Réponse de Yoxly

Thanks so much! So pleased we could offer a great experience for you, and please always contact us if we can do anything further to assist. Have a great day!

Noté 5 sur 5 étoiles

Very quick and efficient with plenty of…

Very quick and efficient with plenty of instructions as to what to do.

9 juillet 2023
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Réponse de Yoxly

We really appreciate it. If you can think of any ways we can make the entire experience easier for you, please let us know!

Noté 5 sur 5 étoiles

very easy and straightforward to use…

very easy and straightforward to use and arrives in a reasonable amount of time

1 juin 2023
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Réponse de Yoxly

Thanks so much! We always want to provide the best service, and always feel free to let us know how we can improve our service and make our products all the more convenient for you. Thanks!

Noté 5 sur 5 étoiles

Really helpful and understanding sent…

Really helpful and understanding sent me another kit after I messed the first one up would recommend

27 avril 2023
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Réponse de Yoxly

Hello! So happy we could help and send a replacement kit for you. We're determined to be the best possible at-home testing company out there, so please never hesitate to contact us if we can be of any help in any way. Thank you!

Noté 5 sur 5 étoiles

Couldn’t ask for better experience

Couldn’t ask for better experience. Fast delivery, easy to do, send back and results the very next day. Super impressed and Yoxly will definitely be my “go to” for this kind of thing!

11 avril 2023
Avis spontané
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Réponse de Yoxly

That's great to hear - thanks for letting us know! As ever, please contact us if we can do anything to assist. Have a great day!

Noté 5 sur 5 étoiles

Superb service!

Yoxly’s whole site is super easy to use, and it’s easy to select the right kit. The kit itself comes in totally discreet packaging. The kit comes with detailed instructions on how to do your samples, and everything is logged online so you can access results easily. Overall super pleased, quicker than getting an appointment with the clinic, and saved a journey too!

3 avril 2023
Avis spontané
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Réponse de Yoxly

Hello! Thanks so much for such positive feedback. We're very happy to have been able to create and deliver a positive service. Thanks again!

Noté 5 sur 5 étoiles

Excellent service, best on the market!!!h

Excellent service. Loooooovvveeee how easy it is to get tested and revive the results in my own privacy. Kits are very easy to order, instructions clear and simple to follow. Delivery was in time and the results were provided promptly! I have already ordered another kit. Lol

22 mars 2023
Avis spontané
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Réponse de Yoxly

Thanks so much! Glad you found it clear and easy -- and thanks for the reorder!

Noté 5 sur 5 étoiles

Everything was as expected

Everything was as expected, instructions were clear and easy to follow. Timing expectations were met and overall a smooth and easy process.

10 mars 2023
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Réponse de Yoxly

Perfect! That's exactly what we like to hear. Thank you, thank you!

Noté 5 sur 5 étoiles

Fast turnaround

Fast turnaround, good progress comms

7 mars 2023
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Réponse de Yoxly

That's excellent news and very encouraging - thanks for the great feedback!

Noté 5 sur 5 étoiles

Great service!

Kit came really fast and was easy to use, lovely that it can be used by trans women too!

18 mars 2023
Avis spontané
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Réponse de Yoxly

Ah, that's great news -- and yes, we're determined to create products and services for everyone, because sexual health is a universal human need. Thanks again!

Noté 5 sur 5 étoiles

Everything was quick and easy

Everything was quick and easy, fast delivery and results. Test was simple and easy to do. Would use again, highly recommend!

15 mars 2023
Avis spontané
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Réponse de Yoxly

Perfect! We're happy to hear you found it so simple and easy to use. Thanks, too, for the recommendation!

Noté 5 sur 5 étoiles

Would use again

My experience with Yoxly was great. The test came the following day I ordered it and I got my results a couple of days after posting the test back. Overall it was really easy and would use again.

1 mars 2023
Avis spontané
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Réponse de Yoxly

We love it when we are able to provide a great service to great people. Thanks for the feedback!

Noté 5 sur 5 étoiles

Best STI testing service around

Clear instructions, discreet packaging, and the most quick and efficient STI testing service I’ve used. An all-round great service for anyone who doesn’t have time for the endless phone consultations or spending hours in the clinic.

16 mars 2023
Avis spontané
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Réponse de Yoxly

You're right, who has time for long and embarrassing clinic waits? Thanks so much for the feedback, and glad we could provide an alternative for you!

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