Zappy Health Avis 

Zappy Health failed to perform their due diligence and partnered with an unlicensed pharmacy to fulfill my compounded tirzepatide. They failed to complete even the most basic verification to ensure the the pharmacy was even licensed to compound the medication. As they have noted in their responses to other reviews “ In December 2024, we learned that one of our former pharmacy partners, Ousia Pharmacy, was under investigation by the Florida Department of Health regarding licensing and compliance issues. Upon discovering this, we immediately ended our relationship with Ousia to prioritize patient trust and safety.”

However, what they fail to mention is that they’ve done nothing to make this situation right with the hundreds/thousands of patients that received counterfeit medication from the pharmacy they partnered with. We have lost all trust in this company. The Florida Department of Health has advised not to use this illicit / adulterated medication. Many of us are out multiple thousands of dollars with medication that is unsafe to use. They not only refuse to provide refunds or replacement medication from a licensed a pharmacy, but also have refused to communicate to anyone who has questioned or complained about the issue. It is also impossible to connect with a licensed healthcare provider regarding any issues - they have dropped the ball on patient care in an egregious way.

Well, the first thing I noticed was how EASY it was to find info re: cost of meds, plans and membership (some sites make you search for their prices, others have surprise membership fees). The sign up was quick and, before I knew it, my meds were here! I'm following my consultant's tracking suggestions and am feeling optimistic...almost zappy!

Quick, easy and dependable. Smooth process to talk with a provider and get on the same page. Was able to get meds shortly after completing intake and obtaining a plan.

Love Zappy they got me feeling so good about myself and my weight. Thanks so much

Run from Zappy Health. Very shady company with shady business practices. Zappy Health contracted with a third party pharmacy that did not have the licensure to compound medication or ship to my state. I have sent numerous emails with no response.

Very informative and responsive

The ease of filling out the paperwork and everything strictly online

So far my experience has been PHENOMENAL! I am very happy with the plan I have received regarding my weight loss and upcoming plan to execute. I'm excited to use this app and get these injections going!!!

Fabulous everything was so easy

This company was really easy to understand and it’s fast.

Had a good experience in getting started on the right medication.

Quick service

Responded quickly and very professional !!!

This company has some seriously questionable business practices. When you sign up, they give you access to their community chat on their app so you can hear from fellow patients and share experiences and get updates from Zappy themselves - but then kick you off if you’re even a member of certain Reddit or Facebook groups they don’t like. They apparently go on Reddit and Facebook and search the names of their members to see what online groups they’re members of. Dr. M ominously admitted on a Tik Tok video something like “we know who you are.” Then they kick you off their Zappy community chat, even if you’ve never posted anything negative or anything at all - just for being a member of those other groups. When you try and ask them why you’ve been kicked off the community chat, they say you violated the safe space - even if you never posted anything. It’s so weird.

Fast response, easy payment portal and good information on how and what to expect

It was very easy to use and navigate , I am a very busy working mom and using this site made things a lot easier and cut time in half for me .. I am excited to be using zappy from now on !

Good and informative