Zappy Health Avis 

In my personal experience, it has been more than disheartening to see the lack of communication and lack of effort when it comes to providing information regarding medication and getting answers about my medical record. I have tried multiple avenues to get in contact with appropriate help using customer service chat, email, zappy chat, contacting/calling pharmacies, etc.

During this time with Ousia Pharmacy medication discrepancies, I encourage Zappy Health to work with any of the pharmacies involved with Ousia to provide clear and transparent evidence about our dispensed medications. It appears those involved are not able to provide further details without the provider's consent. (This brings no resolution when we are encouraged by Zappy to contact Ousia pharmacy directly and then stuck in the middle with no clarity)

Please help facilitate bridging the communication gap to get us real information and answers we are looking for. (As paying patients, we at the minimum deserve that. Along with safe, sterile, legitimate compounded prescription medication that is traceable)

I find it extremely misleading that Zappy states there has been no recalls for the medication from Ousia - they cannot be traced with the CF lot numbers on the vials nor simply provide evidence a CoA request. (Many others have shared multiple complaints on efficacy, potency, injection site reactions etc)

I am hoping as this moves forward, this will be a prompt and transparent process. I hope that future communication from Zappy Health and Dr. MC will feel meaningful and productive. The helpdesk is not able to provide the assistance necessary, as automated responses won't bring new helpful information.

Please follow up on my emails sent to solutions at zappyhealth.com so we can resolve lingering concerns and discrepancies. Thank you for your assistance in this prolonged matter. -ZB

They were fast in answering all my questions

It’s very simple yet I have the chance to speak with the doctors at anytime!!

Great customer service really satisfied with support n knowledge of medications

I ordered semaglutide right after christmas. I got an email that a FedEx that a label had been printed. As of now I still haven't received it. I did reach out and the person Haizel was not helpful at all. Be careful if you decide to order.

It was a very quick and easy process

Poor. The phone link failed. The text messagesaid they were sending my comprehensive plan. Where is it?

Easy, affordable just waiting on supply

Very fast and comprehensive

Great company. No hidden costs or membership fees. Looking forward to starting my journey!

Easy process and great pricing

Don’t believe the pricing. I set up an account logged in and it’s 100$ more than stated. So probably not joining now.

AI customer service. Stonewalling me, and refusing to answer why they are refunding some customers for Ouisa vials and not other customers.

Very kind staff, eager to help me.

Quick response

Fast and helpful and look forward to my weight-loss journey

Super easy. Snap a picture of my current prescription, answered a short easy questionnaire and within 20 minutes I had my plan! And, to top it off, best prices on the internet… and yes, I evaluated ALL of them!!

I'm not going to do a review until I START TAKING THE PRODUCT AND SEEING