I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets. I placed an order on Wednesday morning and rece... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Order was sent out quickly especially as included Bank holiday. I was delighted to receive order in immaculate condition as strong box and packaging prevented sweets from being crushed. Sweets as ever... Voir plus
L'entreprise a répondu
I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... Voir plus
L'entreprise a répondu
Fantastic value for money, you can choose your assortment of sweets so never get something you won’t like. Different sized bags, resealable bags so stay fresh longer
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.
Coordonnées de contact
Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, Royaume-Uni
- info@zapsweets.co.uk
- zapsweets.co.uk
4,9
Excellent
485 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Zap Sweets
Thank you for your kind review!
Quality disappointing
27 novembre 2023
Réponse de Zap Sweets
Thank you for your review and apologies that you found the quality disappointing. We’d love to know more on this as I’ve investigated your order and product and we’ve not had any logged issues with this product.
If you are happy to confirm and share the best before date along with the batch code as well as some further details on the quality, we’d like to send this off to the manufacturer to investigate. This is something that all manufacturers take very seriously and will want to be made away of.
Apologies again and we look forward to hearing from you.
Quick service and great customer…
Quick service and great customer service.
I had an issue with the delivery and it was sorted quickly and without fuss. Would definitely buy again and recommend.
24 novembre 2023
Réponse de Zap Sweets
Thank you for your kind words on our customer service. Many apologies again for the issue with the delivery.
Réponse de Zap Sweets
Thank you for your kind review!
Réponse de Zap Sweets
Thank you for your kind review!
Excellent price and value for money
Excellent price and value for money, delivery was very quick.
27 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
very happy with quick service and…
very happy with quick service and delivery ,will get more as happy cutomer
24 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
I really enjoyed the chocolate nibbles…
I really enjoyed the chocolate nibbles I haven't finished them yet but with a little help from the kids they will be gone before Christmas
3 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
Delivered within 2 days of ordering
Delivered within 2 days of ordering. Properly packaged.
3 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
Réponse de Zap Sweets
Thank you for your kind review!
Excellent product and fantastic service
1 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
Superb range of sweets
Superb range of sweets, liked the different size options for sweet bags and boxes, plus speedy dispatch.
1 novembre 2023
Réponse de Zap Sweets
Thank you for your kind review!
Received my sweeties and the pick and…
Received my sweeties and the pick and mix was wasted due to some sweets melted all over the other sweets before getting my order 😔
30 octobre 2023
Réponse de Zap Sweets
Hi Lesley, many apologies for this. We’ve not received a response to our reply to your original email last week asking for an image of the melted sweets and some further details so we can get this resolved for you.
We’re proactive with our customer service and we always do our best to get things sorted as we don’t like hearing about unhappy customers and 1 star reviews.
Review
Prompt delivery. Ability to change delivery address in good time,
and delicious chocolate clusti
26 octobre 2023
Réponse de Zap Sweets
Thank you for your kind review!
Réponse de Zap Sweets
Thank you for your kind review!
Package delivered very promptly.The…
Package delivered very promptly.The sweets were a very good price. A third of what I would have paid on the high street.I would recommend this company to anyone The sweets are of the highest quality.
4 octobre 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
The sugar free sweets are tasty
The sugar free sweets are tasty. They are as described.
The package arrived very quickly.
Cannot do better than that!
Thank you.
4 octobre 2023
Réponse de Zap Sweets
Thank you very much for your kind review!
Réponse de Zap Sweets
Thank you very much for your kind review!
Réponse de Zap Sweets
Thank you very much for your kind review! I have passed this feedback onto the manufacturer as they are always keen to improve their products.
Réponse de Zap Sweets
Thank you very much for your kind review!
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