I love the boxes. But I really don’t like the fact that tracking the packages is impossible. It gets as far as “Label Created” and then nothing. It stays that way and then I have to contact the compan... Voir plus
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Lisez les avis des autres
The website is easy to use, and the customer service is excellent!!! I love all the bracelets I’ve purchased, too!!!
Products appear to be nice from online view. My issue was with the discount offered. I signed up for the discount/marketing but did not receive it on my order. It was just a little frustrating trying... Voir plus
Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.
Coordonnées de contact
8806 KNOLLWOOD DR, 55347-1720, EDEN PRAIRIE, Etats-Unis
- 3475591789
- support@zencrafthouse.com
- zencrafthouse.com
4,2
Bien
219 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
No item, no service
I have not received my order and it has been over 2 weeks. I contacted customer service and get on response.
20 mars 2024
Réponse de Zencrafthouse
I am sorry for the delay. Probably your order is lost somewhere in the USPS system. We will send you a replacement right away. You can check your email for my reply on April 02. Thank you
I ordered the product
I ordered the product, was kept in the loop about the delivery and it was delivered on time and in a timely manner. That's all you can hope for.
20 mars 2024
It's PLASTIC
I purchased a bracelet that is supposed to be pure opal. I was so excited when it arrived today but upon opening the package and inspecting the bracelet, it's definitely NOT opal or any other crystal, it's plastic! So totally disappointed! How can they advertise falsely like that? I've contacted the company asking for a FULL refund and will update here accordingly.
20 mars 2024
Avis spontané
Réponse de Zencrafthouse
Hi Emma, I am sorry for this confusion. This bracelet is made of Opalite - a man-made crystal, but definitely not plastic. Although the crystal is not made by nature, it still holds healing properties and spiritual meanings that support positive, new beginnings and manifestations.. If you want to return it for a refund, please contact us via our website and we will assist you.
It was all good
18 février 2024
You did a bracelet I have been waiting to find!
You did a good job showing exactly what the product look like. Delivery was good. I would have liked a better description of what it was made of and how tolerant of water it is
18 février 2024
Réponse de Zencrafthouse
Hi Roxanne, I am sorry for that. We'd like to know more and will send you a replacement. Can you please contact us via our website?
Fast courteous honest service.
18 février 2024
Shopping was easy and customer services…
Shopping was easy and customer services are amazing !!
18 février 2024
Amethyst Endless Calm Boho Bracelet
The items as shown on the website are different than what is delivered in terms of color. The Amethyst Endless Calm Boho Bracelet as shown on the website has a deep purple stone. The bracelet I received has a very pale stone. I realize it will not be exact but it should be close.
22 janvier 2024
Réponse de Zencrafthouse
Hi Maureen, as natural amethyst stone is used, each bracelet is unique in color and may not look the same as the picture, however its healing energy remains the same. It's OK, would you like to exchange it for one that looks closer to the picture?
Loved my bracelets, very beautiful!
Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets were different. My daughter-in-law loved them. So I am a very satisfied customer. Thank you!!
22 janvier 2024
The bracelet didn’t live up to my…
The bracelet didn’t live up to my expectations. In fact, I would like to return it for a refund. Also, I found it very hard to put on.
22 janvier 2024
Réponse de Zencrafthouse
Hi Rita, I'm sorry that the bracelet didn't live up to your expectations. Can you please contact us via our website so we can assist you?
You handle it very well
You handle it very well. I would like to known that this came in a larger size. I will enjoy it all the same.
19 janvier 2024
Love the products!
20 novembre 2023
I love my bracelet and it seems like…
I love my bracelet and it seems like its really helping me. I haven't taken it off since I got it. It arrived quickly and its good quality. I highly recommend this company.
20 novembre 2023
I loved the bracelets I ordered
I loved the bracelets I ordered. I love wearing them especially since purple is my favorite color.
20 novembre 2023
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