Customer support has been really helpful. They respond properly and don’t just send generic replies. The products themselves also feel like good quality, and the website is easy to use.
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Lisez les avis des autres
The packaging was simple but neat, and everything arrived in good condition. You can tell some effort went into preparing the order. It gave me a positive first impression.
After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on... Voir plus
L'entreprise a répondu
The packaging has been neat every time my order arrives. It shows some care was put into preparing the box. Small details like that make a difference to me.
À propos de l'entreprise
Écrit par l'entreprise
We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.
Coordonnées de contact
8806 KNOLLWOOD DR, 55347-1720, EDEN PRAIRIE, Etats-Unis
- 3475591789
- support@zencrafthouse.com
- zencrafthouse.com
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very nice items
Very nice stones and explanation of how to use them love the essential oils that are included
Peaceful Designs That Get Noticed.
A friend came to my place and noticed the items on my shelf. She said they looked peaceful and nicely designed. We ended up talking about the monthly subscription for a while.
The Details Caught Her Eye Instantly.
I wore one of the pieces during a family visit, and my cousin immediately asked about it. She kept turning it around to look at the details. Later she asked me to send her the store link.
Neat Packaging Every Time.
The packaging has been neat every time my order arrives. It shows some care was put into preparing the box. Small details like that make a difference to me.
The items arrived in poor quality
The items arrived in poor quality. Items were overpriced for poor quality items. Very dissatisfied.
Helpful Support and Quality Products.
Customer support has been really helpful. They respond properly and don’t just send generic replies. The products themselves also feel like good quality, and the website is easy to use.
A Simple Package That Made a Good First.
The packaging was simple but neat, and everything arrived in good condition. You can tell some effort went into preparing the order. It gave me a positive first impression.
It Got More Attention Than I Expected.
I recently wore one of the bracelets to a small gathering, and it caught more attention than I expected. A few people asked where I got it from, so I ended up sharing the store name with them.
Polite Help, Even for Small Concerns.
This is my second month receiving the box, and so far it’s been a smooth experience. The delivery timing has been reliable, and the items have been consistent in quality.
It Caught Someone’s Attention.
One of my neighbors noticed the bracelet on my wrist and asked where I got it. She said it looked simple but elegant. I shared the website with her because she seemed really interested.
Consistent Service and Good Products.
So far, I can say my experience has been positive. The service has been steady, the products look good, and I’ve already mentioned the brand to a few people around me.
Finally a bracelet that fits my wrist…
Finally a bracelet that fits my wrist and the energy is beautiful. Alignment and balance in perfect harmony. Thank you ZenCraftHouse, I appreciate this very much!!
I’ve been enjoying the boxes so far
I’ve been enjoying the boxes so far. Each one feels a bit different and I like that. It’s something I now look forward to.
I have been subscribed to the monthly…
I have been subscribed to the monthly Crystal Box for 3 months now and I am thoroughly impressed with each months selection. Beautiful specimens and generous in size. I look forward to it each month.
Great selection and ordering…
Great selection and ordering experience. Very quick delivery!
I received the box rather quickly
I received the box rather quickly. I love everything that I'd in it. Not sure what to do with some of it but I guess I'll learn.
I was very impressed with the box I…
I was very impressed with the box I received. If all the other boxes are this good, I'll be staying with them for a while.
Not a smooth return
After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on that purchase. Turns out, my store credit hadn’t been connected to my email. You had my name, address and credit card numbers. I had been assured my returned was received.I pled for a refund instead of credit, and eventually, they gave me a full refund.

Réponse : Zencrafthouse
The highlight of my month
I absolutely love being part of the Zencraft House community. I’m currently subscribed to the Monthly Energy Medicine Box and have the VIP customer perks, and it is worth every penny. Every month feels like a little retreat arriving at my door—the crystals are high quality, and the essential oils smell incredible.
What really stands out is their customer service and fast shipping. They truly care about their customers. For anyone looking to start their healing journey, it’s important to know that this isn't just a box of 'stuff'; it’s a well-curated experience that helps you stay grounded and balanced. Highly recommend!"
THE GUIDANCE THROUGH INFORMATION…
THE GUIDANCE THROUGH INFORMATION INCLUDED ON HOW TO USE THE ITEMS AND WHAT THEY MEAN. BEAUTIFUL TIGERS EYE BRACELETS ! STUNNING
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