Zenith Eco Solutions Avis 

Brilliant service from start to finish. The supply and install of my charger was very smooth and time efficient. Great work

I couldn’t be more satisfied with the team at Zenith Eco Solutions, in particular Zac. They went above and beyond to make sure my needs were met.It was a simple phone call, everything was explained to me and I had my EV charger fitted within a couple of days. Fantastic! I would not hesitate to recommend this company to anyone.

Very disappointed in this company. In the very last minute they cancelled everything. I went with another company and it was much more smoother.

Oh, where do I begin with the absolute delight that is Zenith Eco Solutions? You know you’re in for a real treat when your very first interaction with a company is straight out of a low-budget reality TV show. I had the misfortune of accompanying my partner to collect her belongings — already dreading it thanks to the legendary horror stories floating around — and let’s just say, Zenith did not disappoint.

Enter Liam Owens, the self-proclaimed director (though “wannabe nightclub bouncer” might be more accurate). Within moments of arriving, he blessed us with a masterclass in customer relations — barking threats, flexing aggression, and even offering me a fight round the corner. Because nothing says “professional eco company” like a playground-style challenge behind the bins.

Naturally, when he realized I wasn’t exactly backing down, the bravado evaporated faster than their customer service standards. Off he scurried behind a locked office door, where he continued to shout profanities and bang like a caged gorilla trying to impress tourists. Honestly, I haven’t seen that level of theatrical rage since a toddler dropped their ice cream.

In short, this was hands-down the most surreal, unhinged, and downright embarrassing display of “leadership” I’ve ever witnessed. If you’re considering dealing with Zenith Eco Solutions — don’t. Unless you’re specifically looking for an episode of “How Not To Run A Business” live and in-person, avoid this company like a wasps’ nest on fire.

And just when I thought the madness had ended, I discovered they now check my LinkedIn profile weekly. Why? Who knows. Perhaps they’re looking for tips on professionalism, or maybe it’s just another chapter in their growing portfolio of odd and uninvited behaviour. Either way, it’s as creepy as it is pathetic.

I've have the installation done but with issues, they have left jobs undone and mess up my electricity. I have no electric on my 2 floors since they done this installation and they say it's my fault. I had no issues before they came. Would not recommend.
Up to date 15th July 2025
Zenith still trying to say its my electrics, before they came, I had no problems with my electricity. Please be careful of the Trade people you choose. I've now gone to the ombudsman.

Fantastic service

Fantastic company from start to finish, special mention to thasleem for helping me through the process.

Great company and very fast working! Thasleem was also great !

Thasleem has been very helpful, and took me through the procedure so i knew what was going on

I cannot praise Zenith enough. The level of communication and professionalism has been outstanding. My daughter and I have health issues and immediately after speaking to Thasleem they took me through every single step, keeping in touch and explaining everything. I was stuck on completing the application and Thasleem was so patient and guided me through and nothing was too much trouble. The outcome is life changing and will help so much with our health and wellbeing. Without Thasleem’s input this would not have happened or being possible. Thank you so much for going above and beyond. Fantastic customer service and proven results. Well Done. You’ve changed our lives.

Brilliant service. All of the workmen were very helpful and professional.

Zenith began the Air Source Heat Pump system fit on 26 August 2024. The initial teams that fitted all the internal insulation and solar panels did a great job; very tidy and a high quality finish. Then the plumber came... he literally ripped up all the upstairs carpets, with no care whatsoever. I also had 4 water leaks, 3 of which were through the kitchen ceiling, causing considerable water damage. Then the electrician attended, leaving bare wires and poor, substandard work. I then had to wait until October for their joiner to attend, to complete a job that should have taken a total of two weeks..... He still hasn't finished, and I'm awaiting his third visit (booked for December, unbelievably).

Following the 'completion' of the main works, their company inspector attended on 10th September and verbally agreed that the company should make good the damage done, and to complete various other remedial works (not sure what was submitted in his report, as i've not had a copy). To date these haven't been done, and theres no indication that they even will. The communication and customer care from the company is neither consistent or of a high standard, and I'm still awaiting a call from a manager, from two weeks ago. I have found the whole process very upsetting and traumatic, to say the least. Although I am pleased with the system that has been installed, I cannot recommend using this company, based on my experience to date.

I am not fully through the process yet but so far Thasleem has been assisting me with the application process, talking me through what I need and how everything will work. So far everything has gone great. Will update my review after the work is hopefully completed

Zenith is exceptional and clearly dedicated to supporting households across the UK. We have the pleasure of interacting with Leanne every day, and the company is fortunate to have such a gem on their team. Her courteous attitude towards customers and clients is evident in all communications.

Happy customers and happy clients – that’s the team behind Zenith Group! Don't hesitate to reach out if you need ECO support as a household or a company within the industry! 10/10

Excellent service throughout All trade persons top quality very friendly and helpful can't fault anything thank you

The workmen we great and all the different areas, from pluming to the electrics worked together very well to provide a fantastic service.

Quick, efficient and friendly.
Arrived on time and left no mess

The experience from start to finish was brilliant, from Olivia sorting things out to the instalation engineer fitting the EV charger, he installed just how I wanted even tho it was not the easiest of ways

Zenith installed the HIVE EV charger I ordered. Communication from Olivia was good and she was helpful. Installation carried out by the engineer within 3 hours. He left giving me all the info I needed. Overall very happy.

Zenith installed my British Gas EV charger, great service from Olivia making all the arrangements and dealing with the hopeless British Gas. Installation engineer was polite and efficient, no fuss just got on with it and did a great job and made a short video for me as I couldn't be at home.