I have placed order on their website and payment was successful. Tracking I'd got updated but the shipment has not been collected yet since few days then i tried contacting them but their landline num... Voir plus
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Lisez les avis des autres
No help at all !! No responses … don’t pick up phones don’t respond to emails I am done !!!!! IF YOU KNOW ROYAL MAIL IS ON STRIKE WOULD IT MAKE SENSE TO USE A DIFFERENT CARRIER OR TAKE NO ORDERS ONLI... Voir plus
L'entreprise a répondu
Ordered $200 worth of Vapes the never arrived, complete scam.
I'm giving 2 stars because they delivered what I order. But the experience was brutal. They have trouble withe the Coinbsse Commerce Platform and had to process my order manually it took a lot of time... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Zero Vape UK Vape Store | Best E-Liquid UK | Vape Kits | Coils | Vape Pens | Best Vape Store "At ZERO VAPE we pride ourselves on our wide range of e-liquid brands and flavours - from the most cost effective, standard brands and flavours that keep us all going in between pay days, right up to the premium gourmet juices. We have USA and UK made eLiquids in a wide variety of nicotine strengths, base liquid ratios and of course flavours. We also have a select range of high quality vaping devices, clearomisers and accessories available as well as the cig-a-likes that many people start their vaping journey with. Rest assured we are a company run by Vapers for Vapers, and we don't stock anything that we wouldn't be happy to use ourselves! We are proud of the service we deliver to our customers. We dispatch orders on the same working day if"
Coordonnées de contact
71-75 Shelton Stree, WC2H 9JQ, London, Royaume-Uni
- +447537132347
- info@zerovapes.com
- zerovapes.com
1,7
Mauvais
64 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
spærret kort
Da jeg havde betalt blev mit kort spærret og der stod at der var nogle andre hjemmesider fra saudi Arabien det havde prøvet at trække penge fra mit kort. Denne hjemmeside er ikke sikker
2 novembre 2022
Réponse de ZERO VAPE STORE
Hej
Nej sir vi er sikker hjemmeside. Og jeg tror, du laver nogle fejl, når du bestiller.
best uk store ever
best uk store ever. i like it and recommend all products original with very fast shipping.
1 novembre 2022
I had a great experience
I had a great experience and got my items in time. Very happy 😊
25 octobre 2022
Avis spontané
Very communicative
Very communicative
this company exells in communicating with the customer to ensure satisfaction, originally they had an item listed that was sold out, to compensate they quickly let me know and let me pick a replacement item.
24 octobre 2022
Very fast delivery, High quality
12 octobre 2022
I can't tell if this is a scam or if…
I can't tell if this is a scam or if the people who run it are plain daft.
I live in Vietnam so I made a point of ordering from a Vietnamese website because I know there is a problem with customs. One of the options that came up was this website.
I followed the link that took me to their Vietnamese store.
They then shipped my parcel from the UK (eye roll) which of course got stuck in customs. In order for it to get out of customs, the sender needs to contact the office here, this of course they refused to do.
When I asked for a refund, they told me to go and pick up my parcel and send it back to them so that I can get my refund. (eyes roll again)
Wasted 50 pounds on an unprofessional website.
12 octobre 2022
Avis spontané
Réponse de ZERO VAPE STORE
Hello
its seem there is misunderstanding here .
we never ask you to return shipment back to us as you cant receive . We said in case customs not allowed your shipment will return to us after some times and we will refund once we received .
as you know vape products sometimes have problem in some countries customs . and we cant do anything if they reject your shipment .
thanks
It is a happy experience always
17 octobre 2022
Réponse de ZERO VAPE STORE
Thanks for your positive feedback
Excellent service prices are competitive too
Excellent service. Any issues I've had have been dealt with very efficiently.
Prices are competitive too. Boom!
14 septembre 2022
Avis spontané
Réponse de ZERO VAPE STORE
Thanks for your positive feedback
4/5 salts were awful and had no taste.
28 septembre 2022
I never got my package and when I…
I never got my package and when I message on whatsapp they told me to keep waiting, 17 days ago and stll nothing
30 août 2022
Réponse de ZERO VAPE STORE
Hello
sorry to hear that , But delay due your country customs procedure not from us .
https://www.royalmail.com/track-your-item#/tracking-results/RZ414053503GB
check sir
bad customer service
customer service is very poor. they don't respond to emails at all
21 septembre 2022
Virkeligt dårlig oplevelse
Virkeligt dårlig oplevelse. Bestilte d. 29/8, fik ordrebekræftelse…intet siden. De svarer ikke på mails, ingen status opdateringer. Har læst andres anmeldelse, der er levering rimeligt hurtigt. Jeg har stadigt ikke modtaget noget🙁
31 août 2022
Avis spontané
Réponse de ZERO VAPE STORE
Kære
vi kommunikerer på engelsk. Vi forstår ikke, hvad du sender. Vi bruger ikke translater.
din ordre i henhold til dine landskikke. Du er nødt til at vente på clearing eller skal kontakte dit lands toldvæsen.
https://www.royalmail.com/track-your-item#/tracking-results/LE332030143GB
I didn’t get my order and I order it…
I didn’t get my order and I order it maybe more than month , I paid money and they said that after 4-6 day order will be in your country but I still haven't received my order yet.
6 août 2022
Avis spontané
Réponse de ZERO VAPE STORE
Hello
as per tracking already reach in this time
https://www.royalmail.com/track-your-item#/tracking-results/RZ414053392GB
Its stopped by your country customs . Which not related to our side . You need to contact with customs for clearance.
its seem vape item panned in your country and you should know in advance.
Réponse de ZERO VAPE STORE
am primit această comandă ca retur deoarece a fost refuzată de vamă
I didn’t get my order
I didn’t get my order, I pay money and they said that after 4-6 day order will be in your country but I still haven't received my order.
19 août 2022
Réponse de ZERO VAPE STORE
Hello
please check tracking no .
https://www.royalmail.com/track-your-item#/tracking-results/RV703958886GB
already received in time ( 4 - 6 working days ) But due mistake from your address the shipment now in return process .
Its not from our side sir .
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