I was contacted almost immediately by sms to review my order and clarify it. I made a mistake with my address in the final step and it was easy to email support to fix it. The contact sms verified the... Voir plus
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Lisez les avis des autres
Ziella.co is wonderdul company that cares about you as a customer. I purchased a bracelet for my husband and shortly after I got a text welcoming me and asking me if there is anything theu can do for... Voir plus
Leila was very helpful and very nice! She gave me other items to think about and verified my address for proper delivery. She is top notch, class act! I will definitely be using Ziella for future... Voir plus
I am always reluctant to order gifts like this because I have been burnt many times. However I took a chance and am I glad I did. As soon as I placed my order a super sweet lady named Leila texted me... Voir plus
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Nice product with even better customer…
Nice product with even better customer service.
Easy and simple process to order
Easy and simple process to order. I like the personalized touch of someone reaching out to confirm my address and to inform me my order is ready for shipping. Can't wait to see my husband’s reaction when he receives his gift.
Exceptional customer service
I love the product, I haven't received it yet (just ordered a few minutes ago). It looks amazing though. Shortly after I ordered, a nice girl named Leila sent me a text to confirm my address. I appreciate the attention to detail. She also offered me some more products with a discount, but she wasn't pushy at all, just very nice and helpful. I appreciate personal interaction with a business. I wish more customer service was handled like this.
Was texted by a very nice girl who was…
Was texted by a very nice girl who was also very helpful and made sure they had all my correct info. Great customer support!
So far it's a great place to find a…
So far it's a great place to find a great gift.
Leila the lady that help me after my order was great thanks for the professional service Ziella company
Leila the lady that help me after my order was great she reach out soon as I made the order to make sure everything was right and I brought it for me and my wife 10years of marriage!!!!
Great service
The personalized attention of liela to find another gift for my wife.
Work with Leila
Work with Leila, she was very helpful and very straightforward.
Best customer service ever received
They are very responsive and even messaged right after placing the order was placed to confirm my address which I had made on a mistake on. They even provided with additional options and deals right on the spot. I was in direct contact with a live person that wasn't outsourced to call center. Awesome company I would totally recommend them to everyone I know. If after giving my gift to my wife turns out well, I would come back and give another review.
Lizbeth reached out to me after my…
Lizbeth reached out to me after my purchase to confirm the correct address before shipping. I really appreciate that this company does that before shipping. Lizbeth was very kind and thoughtful!
Great customer service
As with anything you order online I was a bit skeptical, but almost immediately I got a response asking if everything was correct with my address for delivery to make sure I would receive it. And then a text adding if it was for any special occasion coming up? Great customer service!
The bracelet was beautiful
The bracelet was beautiful, my husband loved it! I had a great experience with everything! I ordered my kids one too! Can’t wait to give them to them for Christmas!
Not only do they take the time to…
Not only do they take the time to personally thank you in a msg.. but they also promptly organize the order
Love the communication and overall…
Love the communication and overall purchase, can’t wait for it to come in!
This has been i great experience…
This has been i great experience they've been over the top on any of my concerns. They get back to you very fast and answer my questions immediately.
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