Great online experience - excellent product at a really good price point and delivered promptly. It was so well packed too. Thank you.
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Lisez les avis des autres
Simple to order on line. Item was dispatched quickly and recieved on time. Correct item received as shown on website Competetively priced I am an octagenarian and this saved me having to lug 10 k... Voir plus
Nothing to much for these guys. I forgot to add some dumpling wrappers to my order…no problem. They were frozen, but when arrived were still frozen! Thanks to thoughtful packing! As for the packing…... Voir plus
Well I’m just starting my adventure with ingredients I haven’t used before, I don’t know what they do or how to use them, this company was very helpful I explained what I wanted to try to make a saga... Voir plus
À propos de l'entreprise
- Épicerie asiatique
- aussi dans
- Épicerie coréenne
- Épicerie japonaise
- Magasin d'articles orientaux
- Supermarché
- Supermarché chinois
Écrit par l'entreprise
Chester Supermarket Warehouse Open to trade and public alike, we are conveniently located on the Sealand Road industrial estate in Chester. We have been trading from this location since the auspicious date of opening on 18-08-18 We constantly strive to improve and expand our operations and aim to provide a high standard of customer service to an expanding customer base. We are always open to suggestions and constantly review our offering based on customer comments and requests. Stock accuracy is important to us, we are constantly working on improving our systems and strive to achieve 100% stock accuracy.
Coordonnées de contact
20 Bumpers Lane, CH1 4LT, Chester, Royaume-Uni
- 01244 888809
- trustpilot@zing-asia.co.uk
- zing-asia.co.uk
4,7
Excellent
723 avis
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Great customer service.
Great customer service! Item arrived well packaged. Fast delivery.
Will definitely order from them again.
24 février 2024
50/50 mixed feelings
- high delivery cost
- incorrect product information
- selling expired products
- good customer support
- plenty Asian products
- competitive price
UPdated on 3/24/24 The shop refunded part of the delivery fees and appologized for the issues occurred in last purchase which I think they do listen to customer's feedback and deserve a higher rating. BTW. I also gave good compliments on customer service, products and prices but why you didn't mention! I hope local delivery in Chester would establish a reasonable delivery fee scheme in the coming days.
24 février 2024
Réponse de Zing Asia
Very sorry about this Kyle, I have emailed you a more detailed response dealing with the negatives you raised here, I hope we can resolve these problems for you and I have attempted to do that in my email response we would like all our customers to have a 5 star experience so thank you for your feedback I hope we can improve your experience with the information and proposed actions. But do get back in touch if I have missed anything or got anything wrong. Many thanks, Ian
Thank you Kyle, sorry I did not see any further response to the email from you so I will update with the actions we have taken to date (22/3/24) to clarify.
I can confirm we were able to refund some of your deliver charge to reflect the local delivery and the avoidance of some 3rd party costs.
Apologies for any incorrect product information we do work hard to keep our website information up-to-date but it can be difficult to keep it 100% accurate sorry.
I can confirm the fresh products you received had incorrect dates on our computer system but the delivered product was in date and correctly marked as such on the packaging. We do sell items passed the best before date but this are usually clearly marked as such (you did not purchase any of these). However we do remove from sale anything past it's use by date, you purchased products that were showing the incorrect use by date on our website (that stock and already been physically removed - sorry it had not been electronically removed) but we sent out in date items dated 8th of March
Hope that helps, just in case you never received our email response.
Thank you
Hi,
Thanks for the update, and thank you for all the positives, sorry I did not focus on them in my response.
Please look for that email I sent you, try spam folders, I am guessing you didn't see it - I sent you a voucher code to use for free local deliveries.
Many thanks,
Ian
Great
Great, fast shipping, and delivery.
Could do with having an option to notify you when items are back in stock.
23 février 2024
Réponse de Zing Asia
Thank you Amber, for your wonderful 5 star rating and review, we have that feature, on the product page click on the product details tab and you we see a notify me button thanks
Commutation was excellent from order to…
Commutation was excellent from order to delivery. The duck and pancakes arrived with ice packs and well insulated so still frozen. Thank you and will recommend Zing Asia. Thank you again.
28 janvier 2024
Impressed
Amazing prices compared to other online shops and arrived within a couple of days.
27 janvier 2024
I have used zing Asia in there store…
I have used zing Asia in there store and online always find them friendly and helpful store is always well stocked
Online delivery fast and well priced
28 janvier 2024
excellent service
delivery was so quick I always use this company. I can definitely recommend
27 janvier 2024
Great fast delivery and packed well
27 janvier 2024
Simple to order on line.
Simple to order on line.
Item was dispatched quickly and recieved on time.
Correct item received as shown on website
Competetively priced
I am an octagenarian and this saved me having to lug 10 kg bag from local store.
When requiring oriental foodstuffs I always go to Zing Asia website first.
3 janvier 2024
Speedy service
28 décembre 2023
Second time ordering from Zing-Asia
Second time ordering from Zing-Asia. It has an excellent selection of products, at really excellent prices. Delivery is super quick. I would highly recommend them.
4 janvier 2024
Excellent customer service
I was phoned (phoned!) to ask if I minded a substitution. Service was quick and coped with me paying at one address and delivery to another. Delicious pickles too, mmy friends were delighted.
4 janvier 2024
Easy ordering and speedy delivery 5*
3 janvier 2024
This site was very easy to use and I…
This site was very easy to use and I was regularly updated regarding the delivery. I would recommend this site.
3 janvier 2024
Very impressed with prompt delivery
3 janvier 2024
Nothing to much for these guys!
Nothing to much for these guys. I forgot to add some dumpling wrappers to my order…no problem. They were frozen, but when arrived were still frozen! Thanks to thoughtful packing! As for the packing…no broken bottles…too well packed for that!
For a lover of Asian cooking…living on the coast, wonderful store cupboard staples are now in my grasp.
Oh, at a fraction of the cost of overpriced small sized equivalents in the supermarkets! Love the dried mushrooms…great selection. Thank you so much!
2 janvier 2024
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