zit.ng Avis 

104
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a hisense monitor from them i was kinda skeptical on them given there's not so much info on them but it's safe to say that they are quite trustworthy. They didn't waste any time with deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Zit is a reliable and swift online store but the product I bought (Century Rechargeable Wall Fan) is a complete waste of money. The battery can’t even last 2 hours even at the lowest speed when fully... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was looking for a specific product and Zit.ng offered that. And to crown it all, the staff were always willing and ready to receive and resolve questions/issues raised. It would be appreciated if... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking for information on deep freezers in Nigeria, especially the best one to buy. I came across this site and honestly, the information I got here has helped me to make a choice. So detailed!... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Zit Online Shop: Home Appliances, Household items and more Explore a wide range of cheap, quality, top-notch and budget-friendly electronics and home appliances on Zit Electronics Online Mall. Our wide range of reliable and dependable products have been carefully selected for your shopping pleasures ranging from generators, home theatres, blenders, refrigerators and freezers and a host of other durable perfectly crafted products. We offer you cut-throat prices as never seen before in Nigeria with quality assurance in check, what more can you ask for as we are always and ever ready, 24 hours every day to listen to you. Zit Electronics Online Store is proudly Nigeria’s number one online destination situated in the biggest electronic market in Africa. We pride ourselves with a 24-hour delivery service within Lagos State and less than 7 days nationwide. Our customer service representatives are always there to help you through any hassle even after ordering and delivering to you. We are a strong, reliable and consistent brand, and we’d do everything possible to make sure that your convenience and satisfaction remains our number one priority. We've also created a flexible payment plan for customers: also known as "Pay Small Small" or "Buy now, Pay later". Zit Electronics online Store features a wide range of durable, reliable, trustworthy, cheap and efficient home, office and outdoor products. We aim to bring to your doorstep dependable products with effective warranty services such as Hisense, Samsung, Sony, Nexus, Midea, Polystar, LG, Maxi, Skyrun, Qasa, Century, Firman, Elepaq, Honda, Haier and a host of other established products you can think of.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

104 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,3

Tous les avis

(104)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Delivery service time and Product…

Delivery service time and Product itself were very good!

6 août 2026
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Réponse de zit.ng

Thank you for the 5-star review! ⭐ We’re delighted you were happy with both the delivery service and the product. We truly appreciate your support and look forward to serving you again!

Noté 1 sur 5 étoiles

NOTHING WAS DELIVERED

NOTHING WAS DELIVERED. KINDLY CHECH YOUR RECORD. BAD WALL FAN WAS RETURNED AND NO REPLACEMENT.

5 août 2026
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Réponse de zit.ng

We sincerely apologise for the experience. This review was triggered automatically by our system, and we’re sorry it was sent even though the replacement had not been delivered. We acknowledge that the wall fan was returned and that the replacement is still outstanding. We’re reviewing the order and will work to resolve this as quickly as possible. We apologise again for the inconvenience.

Noté 5 sur 5 étoiles

I had an amazing first time experience

I placed my order on the website around past 10pm and I was called to confirm availability before noon next day, I got my brand new and perfectly functional LG refrigerator around 2pm.
Excellent driver and delivery service, excellent customer service, excellent product as well.

5 août 2026
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Réponse de zit.ng

Thank you for the fantastic 5-star review! ⭐ We’re delighted you had such a smooth experience with our customer service, delivery team and product. We truly appreciate your trust in ZIT and look forward to serving you again! 🙏

Noté 5 sur 5 étoiles

Fast delivery system,well deserved…

Fast delivery system,well deserved driver

8 août 2026
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Réponse de zit.ng

Thank you for the 5-star review! ⭐ We’re glad you were happy with our fast delivery and the service from our driver. We really appreciate your kind words and your trust in ZIT. We look forward to serving you again! 🙏

Noté 1 sur 5 étoiles

The blade for one of the fans was…

The blade for one of the fans was delivered broken.

9 juillet 2026
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Réponse de zit.ng

Thank you for taking the time to share your experience.

We’re very sorry that the blade on one of the fans arrived broken — that’s not the standard we aim for, and we understand how frustrating that is, especially on a first order. Once you informed us, we arranged a replacement to resolve the issue, and we’re glad this has now been completed.

We’re constantly working to improve our packaging, handling, and quality checks to prevent this kind of damage in transit. Your feedback helps us tighten those processes so future orders arrive in perfect condition.

If there is anything still outstanding or anything else we can do to make this right, please reach out to us directly — we’d be happy to help.

Best regards,
Zit team

Noté 5 sur 5 étoiles

I ordered a hisense monitor from them

I ordered a hisense monitor from them

i was kinda skeptical on them given there's not so much info on them but it's safe to say that they are quite trustworthy. They didn't waste any time with delivery and they let me test the monitor before paying to ease my concerns. I would recommend.

17 juillet 2026
Avis spontané
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Réponse de zit.ng

Thank you for your kind feedback. We’re glad we could earn your trust and give you a smooth experience from order to delivery. At Zit, we prioritize transparency and customer confidence, so we’re happy the testing option helped. We appreciate your recommendation and look forward to serving you again.

Noté 5 sur 5 étoiles

Great product and service

Great product and service

3 juillet 2026
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Réponse de zit.ng

Thank you for your kind review! We’re glad to hear you were pleased with both the product and our service. We truly appreciate your support and look forward to serving you again.

Noté 5 sur 5 étoiles

Fast

Fast, neat and swift delivery

10 juillet 2026
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Réponse de zit.ng

Thank you for your kind feedback! We’re glad to hear you were pleased with our fast, neat, and swift delivery. We truly appreciate your support and look forward to serving you again.

Noté 5 sur 5 étoiles

Fanatics offers!

I saw the items , l paid just the 2nd day l received my package honestly it's amazing!!!

2 juillet 2026
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Réponse de zit.ng

Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed the Fanatics offers and that your package arrived so quickly. It’s great to know the payment process was smooth and your experience was amazing. We truly appreciate your support and look forward to serving you again.

Noté 5 sur 5 étoiles

Zit is a reliable and swift online…

Zit is a reliable and swift online store but the product I bought (Century Rechargeable Wall Fan) is a complete waste of money. The battery can’t even last 2 hours even at the lowest speed when fully charged. It’s a complete wack compared to my Duravolt stand rechargeable fan.

10 janvier 2026
Avis spontané
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Réponse de zit.ng

Thank you for your feedback, and we’re sorry to hear the Century Rechargeable Wall Fan did not meet your expectations. We understand how frustrating it is when a product does not perform as expected, especially after a purchase you were hoping would be reliable. Your concerns have been noted, and we’d like to review this further and assist where possible. Please send us a direct message with your order details so we can look into the issue properly and help find a suitable resolution.

Noté 1 sur 5 étoiles

Very poor service

Very poor service. Could not get your location and direction by the person I was communicating with was very poor.

10 juin 2026
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Réponse de zit.ng

Thank you for your feedback, and we sincerely apologise for the inconvenience you experienced. We're sorry that getting directions to our location was not handled as smoothly as it should have been. This is something we have addressed with our team to ensure clearer communication and better assistance going forward.

Noté 5 sur 5 étoiles

Detailed information

I was looking for information on deep freezers in Nigeria, especially the best one to buy. I came across this site and honestly, the information I got here has helped me to make a choice. So detailed!! I am super impressed 👍🏿.

18 juin 2026
Avis spontané
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Réponse de zit.ng

Thank you so much for your kind words! 😊 We're really glad our content was helpful in guiding your decision on the perfect deep freezer. That's exactly why we put so much effort into providing detailed and reliable information — to make your shopping experience as easy and informed as possible. Whenever you're ready to make your purchase, we'd love to help you get the best deal!

Noté 5 sur 5 étoiles

Good

Good. Very fast delivery. Trusted plug

4 juin 2026
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Réponse de zit.ng

Thank you for the kind words! 😊 We're glad your delivery was fast and that you trust us as your go-to plug. We look forward to serving you again soon! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

On-time delivery

On-time delivery. Order follow-ups. Convenient payment.

4 juin 2026
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Réponse de zit.ng

Thank you, for your wonderful 5-star review! 🙏 We're delighted to hear that your delivery was on time, our follow-ups were helpful, and the payment process was convenient for you. That's exactly the seamless experience we strive to deliver every time. We look forward to serving you again soon! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Great service

Great service. Delivery was fast

1 juin 2026
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Réponse de zit.ng

Thank you for your 5-star review! 🙏 We're so glad to hear you enjoyed our service and that your delivery arrived quickly. We look forward to serving you again soon! ⭐⭐⭐⭐⭐

Noté 1 sur 5 étoiles

Updated: all the good reviews are paid, these people are scammers

UPDATE: New Review
-----------
Following my original review, Zit responded and stated that the matter was being handled. However, four days later, I still do not have a working washing machine, a replacement, or a refund. And they have refused to provide their office address.

The machine was defective from the moment it was installed and has remained unusable. I paid extra for express delivery and have now spent over two weeks chasing a resolution.

At this stage, the issue is no longer just the faulty appliance. It is the lack of urgency in resolving a problem that should have been addressed immediately. This is how scammers behave.

-----------
Previous Review
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These people are scammers, and I strongly suspect many of these positive reviews are paid for.

I ordered a washing machine from Zit and paid 100% extra for express delivery. The installer came, installed the machine, and it immediately started showing a system error when I tried to use it, and would not work.

I emailed them, but no response.

I then called, and they said someone would come to inspect it. I followed up days later and was told the same thing again. After waiting yet another couple of days with no resolution, I requested a refund.

That was when they claimed they had “escalated it to Hisense” because they are “only distributors.”

That is unacceptable.

You cannot operate as a distributor, collect full payment from customers, charge extra for express delivery, deliver a faulty product, and then attempt to transfer responsibility to the manufacturer while the customer is left stranded for weeks.

If a brand new appliance arrives defective, the seller should immediately inspect, replace, or refund the product and handle supplier issues internally. That is basic business responsibility.

Instead, I have paid in full for a brand new washing machine that has been unusable for two weeks, and nobody can even tell me when this issue will be resolved.

This is how Zit treats customers after taking their money.

29 mai 2026
Avis spontané
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Réponse de zit.ng

Thank you for your updated feedback, Lola. We want to sincerely apologize for the delays and frustration you experienced throughout this process — that is not the standard of service we hold ourselves to, and we fully understand your disappointment.

We're pleased to confirm that our team visited, assessed the situation, and worked with the Hisense technical team who have since resolved the issue with your washing machine. We hope you're now able to enjoy the appliance as expected.

Regarding your concerns about our reviews — we can assure you that our reviews are from genuine customers, and we welcome every piece of honest feedback as it helps us grow and improve.

We regret that this experience fell short of your expectations, and we hope this resolution helps rebuild some of the trust lost. Please don't hesitate to reach out if you need anything further.

Noté 5 sur 5 étoiles

3 years experience

3 years experience

8 janvier 2026
Avis spontané
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Réponse de zit.ng

Thank you so much for your 5-star review and for trusting us over the years! 🙏 3 years of your loyalty means the world to us, and we're committed to continuing to deliver the same great service you've come to expect. We truly value your continued support and look forward to many more years of serving you! ⭐⭐⭐⭐⭐

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