zit.ng Avis 

104
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a hisense monitor from them i was kinda skeptical on them given there's not so much info on them but it's safe to say that they are quite trustworthy. They didn't waste any time with deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Zit is a reliable and swift online store but the product I bought (Century Rechargeable Wall Fan) is a complete waste of money. The battery can’t even last 2 hours even at the lowest speed when fully... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I was looking for a specific product and Zit.ng offered that. And to crown it all, the staff were always willing and ready to receive and resolve questions/issues raised. It would be appreciated if... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking for information on deep freezers in Nigeria, especially the best one to buy. I came across this site and honestly, the information I got here has helped me to make a choice. So detailed!... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique

Écrit par l'entreprise

Zit Online Shop: Home Appliances, Household items and more Explore a wide range of cheap, quality, top-notch and budget-friendly electronics and home appliances on Zit Electronics Online Mall. Our wide range of reliable and dependable products have been carefully selected for your shopping pleasures ranging from generators, home theatres, blenders, refrigerators and freezers and a host of other durable perfectly crafted products. We offer you cut-throat prices as never seen before in Nigeria with quality assurance in check, what more can you ask for as we are always and ever ready, 24 hours every day to listen to you. Zit Electronics Online Store is proudly Nigeria’s number one online destination situated in the biggest electronic market in Africa. We pride ourselves with a 24-hour delivery service within Lagos State and less than 7 days nationwide. Our customer service representatives are always there to help you through any hassle even after ordering and delivering to you. We are a strong, reliable and consistent brand, and we’d do everything possible to make sure that your convenience and satisfaction remains our number one priority. We've also created a flexible payment plan for customers: also known as "Pay Small Small" or "Buy now, Pay later". Zit Electronics online Store features a wide range of durable, reliable, trustworthy, cheap and efficient home, office and outdoor products. We aim to bring to your doorstep dependable products with effective warranty services such as Hisense, Samsung, Sony, Nexus, Midea, Polystar, LG, Maxi, Skyrun, Qasa, Century, Firman, Elepaq, Honda, Haier and a host of other established products you can think of.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

104 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,3

Tous les avis

(104)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good Products, But Delivery Process Needs Improvement

It takes a few extra days for the products to reach me after being handed over to the driver.
Additionally, Zit should improve communication with drivers to ensure reliable and timely deliveries without unnecessary delays.
I recommend that the company improve communication with customers, especially when delivering outside Lagos, to confirm addresses if needed.
That said, the products are in good condition and work perfectly.

24 février 2025
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Réponse de zit.ng

Thank you for your feedback! We're glad you're happy with our products.

We apologize for the delivery delays and communication issues. We're already working to improve:
Faster handovers to drivers
Better delivery updates, especially outside Lagos

We appreciate your patience and will do better next time.

Noté 5 sur 5 étoiles

Fast delivery within one day and…

Fast delivery within one day and cheapest price .

4 mars 2025
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Réponse de zit.ng

Thank you for taking the time to leave such a fantastic review! We’re delighted to hear that you were happy with both our fast delivery and competitive pricing. At Zit.ng, we aim to provide the best value and service to our customers, so your feedback is truly appreciated.

If there’s anything else we can assist you with or if you have any questions, feel free to reach out. We hope to serve you again soon! 😊

Noté 5 sur 5 étoiles

Prompt delivery

They delivered exactly 24hours as promised...still yet to use my product but I know it's going to be great! Keep dis energy up.

4 mars 2025
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Réponse de zit.ng

Thank you so much for your kind words! We’re thrilled to hear that your order was delivered promptly and met your expectations. At Zit.ng, we strive to maintain this level of service and energy, so your feedback truly means a lot to us.

We hope you enjoy your product just as much as you’ve enjoyed the delivery experience! If you have any questions or need assistance, don’t hesitate to reach out. Thanks again for your support! 😊

Noté 5 sur 5 étoiles

Your services are extremely good

Your services are extremely good. My second experience of purchasing goods from you and delivered in good conditions.Quality wise perfect.
Thanks and more years to do the business with you.@Chris bravo
You are really a good sales persons.

3 mars 2025
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Réponse de zit.ng

Thank you so much for your glowing review and for being a valued customer! We’re thrilled to hear that your second experience with us was just as positive as the first. Delivering quality products in excellent condition is always our priority, and we’re so glad that we’ve met your expectations.

Your kind words about our team and services truly mean the world to us. We’re committed to maintaining this standard and look forward to serving you for many more years to come! If there’s ever anything we can do to make your experience even better, don’t hesitate to let us know.

Thanks again for your support and encouragement—it’s customers like you who inspire us to keep doing what we do! 😊

Noté 5 sur 5 étoiles
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Réponse de zit.ng

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was seamless—it’s exactly what we strive for at Zit.ng Your feedback means a lot to us, and we look forward to serving you again soon! 😊

Noté 5 sur 5 étoiles

Excellent delivery and good product

Excellent delivery and good product

5 février 2025
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Réponse de zit.ng

Thank you so much for your kind words! We’re thrilled to hear that your experience with us was seamless—it’s exactly what we strive for at Zit.ng Your feedback means a lot to us, and we look forward to serving you again soon! 😊

Noté 4 sur 5 étoiles

Satisfactory

Delivery was made as promised and on time.

6 février 2025
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Réponse de zit.ng

Thank you Alfred!

Noté 5 sur 5 étoiles

The royal freezer work perfectly

The royal freezer work perfectly

3 janvier 2025
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Réponse de zit.ng

Thank you for your wonderful feedback! We’re so glad to hear that your Royal Freezer is working perfectly—it’s always our goal to provide reliable and high-quality products. If you ever need assistance or have any questions, don’t hesitate to reach out. We’re here to help! 😊

Thanks again for choosing Zit.ng

Noté 5 sur 5 étoiles

Fast and very reliable

Fast and very reliable
My deep freezer was brought with 24 hours and the price is very affordable

8 janvier 2025
Avis spontané
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Réponse de zit.ng

Thank you Jennifer!

Noté 5 sur 5 étoiles

Great shopping experience

Great shopping experience. These guys are part of a very few number of technology businesses delivering fast and quality products to your doorstep. I purchased a standing AC from them. I know it still early days but all seems to be working well. I am just really impressed how fast the item was delivered.

2 janvier 2025
Avis spontané
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Réponse de zit.ng

Dear Ken,

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that you were impressed with the speed of delivery and the quality of our service.

We’re delighted that your standing AC is working well so far, and we’re confident it will continue to meet your expectations. If you ever have any questions or need assistance, please don’t hesitate to reach out.

Thank you again for choosing us, and we look forward to serving you in the future!

Warm regards,
zit.ng

Noté 1 sur 5 étoiles

Nothing was delivered to me...

Nothing was delivered to me.... I have waited for over 7 days Nothing at all and no message to thus effect.

As a response to your reply, again I was not made away of any unavailability of the product neither did I have any exchange with another as regards my preference, I have a mail stating my order was approved and getting ready to be shipped, I so have WhatsApp chats that weren't really closed out on noone responded further to me. This is my first time and It wasn't an overall good experience.
Thank you

This is be mu last response to this, becaee it rather evident that you guys are not being honest and that rather disappointing... First I NEVER had any correspondence with anyone on my preference and I dear you to provide evidence to that, as I am still seeing the message I sent to the WhatsApp no +234 912 687 0252 sent on the 14th and responded on the 16th with ".....thank you for your patience" you are adding a link that the status was updated... come on any reasonable person will know this was just done recently, I don't have email correspondence or that from text messages... the only message I have is that my order is about to be shipped till this day. Let's not do this, that'd rather unprofessional, I am passed with the whole thing because what I ordered was urgently needed by the family that wanted it at that time and after waiting for days only to be told to review a product I that wasn't delivered??? How do you tell me review something you just claimed you told me was unavailable??? Make it make sense na. Please let's do better

14 décembre 2024
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Réponse de zit.ng

Dear Paul,
We regret to hear about your experience.

We had informed you about the unavailability of the product at the time and provided alternative options. However, you indicated a preference for Nexus and mentioned that you would get back to us.

I can also confirm that your order was duly updated on failure to deliver. Here is a proof of that - https://bit.ly/4gCKANl

We sincerely apologise for not following up with additional messages, as we were awaiting your response.

--------
On further investigation I can confirm that we fell short in communication here. We have made definite changes to ensure that this is not the case again.

Thank you for your understanding.

Noté 4 sur 5 étoiles

Shopping was easy

Shopping was easy, cost of delivery was added separately as you shopped so you could see, delivery was prompt too.

10 décembre 2024
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Réponse de zit.ng

Thank you Hassan!

Noté 5 sur 5 étoiles

Awesome Service

Even tho we had slight issue with the electronic we bought , the Zit team went all out to get us a replacement immediately we complained. Thank you so much for making it up to us and upholding your promise. Great service through and through.

7 décembre 2024
Avis spontané
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Réponse de zit.ng

Thank you Adeyemi!

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