Zodeya Avis 

62
•
TrustScore 2 sur 5

2,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

I tried a 1EUR free trial out of curiosity and without prompting it charged me ~50 EUR after this period what is a 12 week plan without a current bonus on the subscription plan. There is no way to ca... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I only clicked one star because there was no option for zero. I paid for a one-off service and was automatically charged for a subscription service. When I emailed to complain and ask for a refund t... Voir plus

Noté 5 sur 5 étoiles

I love the in depth detail it brings with the pros and cons, do's and don'ts and the help back to alignment is welcoming at the very least

L'entreprise a répondu

Noté 1 sur 5 étoiles

Wow what a scam. I have been emailing to cancel a 3 day subscription that ended up into a reoccurring debit. I have been told they can't find the email, Blah blah.. I have emailed Racheal as per the c... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

Short, thoughtful guides and daily insights based on personal cycles, wellness practices, and self-growth. Grounded wisdom for modern life.


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(62)

58 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I'm more stressed out than ever before

I'm more stressed out than ever before, thought it would be a good idea to subscribe to this for a trial to see if I liked it as it did say you can cancel any time, but I've had no response from emails I've sent to cancel, just getting ignored, such a scam, I've had to freeze my account so no further money comes out, please do not subscribe to this. 😔

21 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Jane, I'm sorry this has added stress rather than the opposite. Please send me your account email at rachel@zodeya.com, and I'll personally make sure this is looked into.

Noté 3 sur 5 étoiles

Watch out for a charged subscription after a trial period as difficult to cancel

I tried a 1EUR free trial out of curiosity and without prompting it charged me ~50 EUR after this period what is a 12 week plan without a current bonus on the subscription plan. There is no way to cancel automatic renewal on the website and I did not get any reply on my inquiry from the support right away.
After a longer discussion with support they acknowledge my concerns about charging a full 12 week plan without a actual bonus and compensate me back the credit card charge.

22 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Lubos, I'm sorry there wasn't a clear way to stop the renewal on the website. Please email me directly at rachel@zodeya.com with your account details, and I'll follow up on this myself.

Noté 1 sur 5 étoiles

Seems to be a scam going on with this…

Seems to be a scam going on with this company, paid for 3 day trial but they have now taken £39.99 from my account. This was not agreed to at the start of the trial, I’m pretty careful with subscriptions and will cancel as soon as I need to, I checked the settings and subscriptions within my Apple account and it’s not listed there and there doesn’t appear to be anyway of cancelling within the App. It only stated that the trial was in place, now it’s showing as active but you can’t click on to cancel. I have emailed customer services and have had no response and no way of cancelling. Absolute scam!!! Avoid!!!!!
UPDATE: @ rachel@zodeya - I emailed you on 22/9/26 - as I’ve received no reply, I have contacted my bank

19 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Laura, I'm sorry the subscription status wasn't easy to find or manage. Please get in touch with me at rachel@zodeya.com with your account email, and I'll have this reviewed properly.

Noté 1 sur 5 étoiles

SCAMMERS!!!!!!!!!!!!!!!

SCAMMERS!!!!!!!!!!!!!!!! When I tried their site i was only aware of a $1 payment, 3 days later they've deducted $59 form my account, I have emailed them and they are not responding!!! They also dont have a cancellation option!! I WANT MY BANK!!!!! HORRIBLE HORRIBLE HORRIBLE SCAMMERS!!!!! I have email Rachel 5 times and she has not responded not even ONCE!!!! BLOODY SCAMMERS!!!!!

22 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Avuyile, I can see you've emailed about this several times already, and I'm sorry those messages haven't had a response yet. Please resend your account details to rachel@zodeya.com and I'll track this down personally and make sure you hear back.

Noté 1 sur 5 étoiles

An absolute scam there is no way to…

An absolute scam there is no way to cancel the prescription on the app do u email but no matter how many times u email it still goes through for €49.95 . DO NOT PAY THE 99 cent as once you do it won’t let you stop the prescription after the 3 day trial 😡

21 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Rachael, I'm sorry the cancellation process on the app didn't go through. Please send your account email to rachel@zodeya.com so I can look into this directly.

Noté 1 sur 5 étoiles

Stay away from this app!

Stay away from this app!! Only wanted to pay £1 and didn’t want to sign up to a subscription next day £36 is out of my account! No where to cancel the subscription and after sending 3 emails with no response be careful total scam!!!!! No way to stop money just been taken from your account!

*** edit 01/10/26***
This company will write on here asking for you to contact them to help sort it out, but this is a lie I have sent an email every day not just to support@zodeya but also to Rachel@zodeya and have had no communication from either contact your bank and cancel is the only way
SCAM!!!!

18 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Kate, I'm sorry there wasn't a working way to cancel in the app. Please email me directly at rachel@zodeya.com with your account details, and I'll make sure your case gets looked into.

Noté 1 sur 5 étoiles

Signed up for a £1 and have tried for 4…

Signed up for a £1 and have tried for 4 days to cancel the subscription. No response to any emails or any way to cancel the subscription on line. I will need to freeze my card so they don't take any money.

18 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi there, please reach out to me directly at rachel@zodeya.com with your account email, and I'll have this reviewed personally.

Noté 1 sur 5 étoiles

Do not fall for it

Do not fall for it. Paid 99p for trial nothing worked just keep making do more quizzes so waste of money they now have tried to take £40 from my account again I didn’t sign up for a subscription if was 1 day

18 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Charlene, I'm sorry the experience didn't feel worthwhile and that a further charge came through without you signing up for an ongoing subscription. Please email me at rachel@zodeya.com with your account details, and I'll take a personal look at this.

Noté 1 sur 5 étoiles

Impossible to cancel during trial

Signed up for a 3 day trial on 9/16

After looking around the site for a few minutes and I decided it wasn’t for me

When you do the trial they automatically sign you up for a subscription. To cancel they claim there’s a subscription option in the menu. The word subscription is there, but nothing to click to alter or cancel

I emailed support twenty four minutes after signing up to cancel. No reply. Resent email the next day, still waiting

16 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Mike, I'm sorry the subscription option in the menu wasn't actually clickable, and that your emails from the past few days haven't had a reply yet. Please send me your account email at rachel@zodeya.com, and I'll follow up on this directly.

Noté 1 sur 5 étoiles

Zodeya is a scam

Zodeya is a scam, do not subscribe to this App; its a scam. I paid a once off subscription on the 25 August 2026 for an amount of US$5.49; to my surprise on the 01 September 2026 they debited without my authorization and consent for an amount of US$59.99; they are refusing to refund my money. Even the zodiac presentation is underwhelming, it a scam. DO NOT WASTE YOUR TIME WITH THIS STUPID SCAM!!!

25 août 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Buyisile, I'm sorry to hear the later charge came without any warning, and that it left you feeling this way about the whole experience. I'd like to look into your case directly. Please email me at rachel@zodeya.com with your account details, and I'll make sure it's reviewed personally.

Noté 1 sur 5 étoiles

BEWARE - Scam

When I first used your app Friday, 04-SEP-2026, I paid $1 (one) USD for a 1 (one)-day subscription only, without consenting to continue the subscription. Unfortunately, the portal and services do not match what was advertised, and I don't want to pay for any subscription, whether monthly or weekly. However, I was charged on 07-SEP-2026 for $59.99 USD without my consent. I haven't received a response from their support team, and there is no phone number to call. Totally disappointed. If you offer a service, you should be proud of your work. Now i need to cancel my credit card to avoid any further charges.

7 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Esteban, thank you for the detailed timeline. I'm sorry the follow-up charge wasn't something you expected or agreed to, and that reaching our team afterward hasn't gotten you anywhere. Please send me your account email at rachel@zodeya.com so I can check what happened on our end before you need to take further steps with your card.

Noté 3 sur 5 étoiles

To early to say but there doesn’t seem…

To early to say but there doesn’t seem to be a back button

17 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Nancy! Drop us a line at support@zodeya.com and we'll guide you through the onboarding process 🙌

Noté 1 sur 5 étoiles

Why the hell was I billed $59.99 for a…

Why the hell was I billed $59.99 for a subscription I didn’t take. I paid a dollar for a three day subscription then billed $60 on the 4th day, WHY????

To prove that am not subscribed, I have never received any communication from you guys!!!! I have emailed Rachel twice already and no response has been received!!!!

11 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Zamashandu, I'm sorry for the confusion around the charge on day four, and that you haven't received any emails from us explaining it. Please email me directly at rachel@zodeya.com with your account details, and I'll personally check what's on file for your account.

Noté 1 sur 5 étoiles

Goedendag

Goedendag, Zodeya ik wil geen abonnement. Heb hier niet omgevraagd graag stopzetten.
Bedankt voor uw medewerking in deze
Renate van leur

13 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Beste Renate, bedankt voor uw bericht. Ik begrijp dat u het abonnement niet had verwacht en graag wilt stopzetten. Stuur mij een e-mail naar rachel@zodeya.com met het e-mailadres van uw account, dan zorg ik dat dit persoonlijk voor u wordt bekeken.

Noté 1 sur 5 étoiles

Scammers.

I subscribed in error. There was no way on the app to cancel the subscription I tried and tried it would not accept clicking on the button. I then emailed bothe email addresses around ten times over three days while the trial was on telling them I wanted to cancel as I subscribed in error. I never received anything back and they still tried to take €50 TWICE. Absolutely disgusting behaviour.

15 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi Michele, I'm Rachel, Head of Customer Care at Zodeya. I'm sorry you had trouble cancelling through the app and that your emails didn't get a response, that's not the experience we want anyone to have. Please email me directly at rachel@zodeya.com with the account details, and I'll personally make sure this is looked into and resolved.

Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

DON’T use this website! You tie into a subscription which you cannot cancel on the website. Emailed them twice but they DON’T acknowledge emails. Luckily I signed up with a bank account I don’t use so they can’t take money out for a subscription although they try every other day. Avoid at all costs as the subscription is not made clear to you when you sign up and pay what you believe is just £1 for a reading. They’ve tried taking out of my bank £30 something last week and today they’ve tried to take £22 something out. SCAMMERS!!!

14 septembre 2026
Avis spontané
Logo de Zodeya

Réponse de Zodeya

Hi, thank you for flagging this. I'm sorry the cancellation process felt impossible to complete on the website, and that your emails went unanswered. I understand how frustrating that must be. Kindly note that subscription terms are shown before purchase, but I understand this still felt unexpected, and I'd like to review your case carefully. You can reach me directly at rachel@zodeya.com, and I'll make sure your case is looked into properly.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus