We were with GPS Trackit for years, they changed/sold to Zonar. Made us sign a new 3 year contact Our system never worked right after that. Reached out to Technical support numerous times with eithe... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love the session and trying to understand as we move along, but she’s a bit too fast as we are moving along. I maybe wrong but it will help if we can ask questions before moving on to the next proj... Voir plus
Wow, I had been having some issues with miscommunications etc and Janet has been such a great help figuring out account out. She communicates clearly, concisely and as scheduled. She took the time to... Voir plus
Always receive five-star support from Trevor Hoyle. He is responsive and resolves our issues stemming from our recent migration to a new platform. All of the team at GPS Trackit are awesome to work... Voir plus
L'entreprise a répondu
3,8
Bien
272 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great presentation
The topics covered were applicable to functions I need. The pace was good - not to fast, but not dragging. Very informative and easy to follow
6 mars 2023
Training via Zoom Today
Zoom Training
The training zoom meeting was very helpful. It looks as though the software will be simple to navigate.
28 février 2023
Great Information!
28 février 2023
I really liked the LIVE webinar
I really liked the LIVE webinar! The presenter was very good. I appreciate getting the recording of the webinar because there was A LOT in there. This is my first time managing GPS Trackit so I need to review it a couple more times, at least. After that I think I can use the "help" tab or call customer service for help.
21 février 2023
Our training teacher was terrific.
15 février 2023
Savannah was very knowledgeable and…
Savannah was very knowledgeable and helpful. She answered all of our questions.
3 février 2023
Savannah answered all of our questions…
Savannah answered all of our questions and was incredibly helpful and thorough.
3 février 2023
The training was very informative.
The training was very informative. The training video's are so nice, and knowing that I can go back and review if I have questions. Thank you for the excellent training.
31 janvier 2023
The trainer was very helpful
The trainer was very helpful, had a great attitude, and she made sure I understood anything she was explaining. Answered all my questions.
25 janvier 2023
Réponse de Zonar
Hi swalters, Thanks so much for your 5 star review. We're here if you need us!
The presenter offerred to send me a…
The presenter offerred to send me a recap video so I can replay things and get better acquainted with it.
5 janvier 2023
My account manager Isabella is the BEST!
My account manager Isabella has made me love this company, she is so responsive, always figures out an answer to my questions, and is such a joy to talk to and work with.
30 décembre 2022
Avis spontané
Réponse de Zonar
Hi Delani - Thank you so much for the 5* review and the great feedback about your account manager. We'll be sure to pass along your sentiment regarding Isabella being one of the reasons you "love this company."
Thanks!
GPS Trackit Customer Experience Team
Knowledge of trainer
29 décembre 2022
Top-Rated Customer Service
The best Fleet management solution with the highest customer service levels!
29 décembre 2022
Avis spontané
Poor customer service
The initial training is too scattered. It should be a step by step process. When an instructor states halfway through training that this step should be done first there is a disconnect.
Secondly calling in multiple times and put on callback system and not getting called back 4 times is not a positive response of product.
24 novembre 2022
Réponse de Zonar
Hi John, We really appreciate your feedback. Upon seeing this review on Dec. 9th, we had one of our trainers reach out and schedule a one-on-one training session. Case notes in the system show we've successfully addressed any service issues you may have been experiencing. If you have any questions or concerns, please contact us at (866) 320-5810.
Thanks,
GPS Trackit Support
Webinar - Usage of Cloud Software
Very informative and helpful. Excellent response to questions during the webinar.
6 décembre 2022
Réponse de Zonar
Thanks for your great review!
The teacher was attentive and patient
The teacher was attentive and patient. She described things well and made sure things were understood.
30 novembre 2022
Réponse de Zonar
We appreciate the 5* review of our platform training. Thanks!
Training
I like the one on one training. The person was very good but I think that you need vides for the driver in spanish just not in english.
8 novembre 2022
Réponse de Zonar
Hi John, Thanks for the great review! We appreciate your feedback on how we can improve our training videos. Happy Holidays!
GPS Trackit Support
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