Zown Avis 48

We were looking to save money during our home-buying journey and came across Zown, which had many great reviews on Reddit. Our initial call with the owner was very promising. I was genuinely excited to onboard. We had been working with another realtor previously, but the cashback and down payment assistance Zown advertised made it appealing enough to make the switch. I was also impressed by the features and reporting tools they claimed to offer.

Unfortunately, our experience with the assigned realtor quickly fell short. After a brief 5-minute introductory call, communication became extremely one-sided. We frequently had to follow up ourselves, and several scheduled calls were either missed or delayed without any warning or explanation. After the first no-show, we even asked if the agent would prefer to choose times that worked for him, but his consistent response was, “You let me know what works for you.”

Between February and June (when we ultimately found our home), our agent sent us listings maybe a handful of times — and only after persistent nudging on our end. Midway through the process, I voiced our dissatisfaction directly. While there was a short-term improvement in responsiveness, it quickly reverted back to the same cycle of delays and follow-ups. It left us wondering whether the money we were saving was really worth the lack of support and guidance.

Another major frustration was the lack of transparency around the cashback and down payment assistance. We were initially told these funds would help with our down payment, only to be informed days before closing that they would be issued after closing, and only because we didn’t use Zown’s recommended lawyer or mortgage broker. This crucial detail was never communicated upfront. After letting Zown know we needed the funds to close, we were given the rebate before closing, but it created unnecessary stress at an already stressful time.

Zown also advertises a 1.5% cashback if you use their mortgage partner. It turns out this is only 0.5% of the mortgage amount, not the home price. Again, that was never made clear until we received a quote and realized the discrepancy. We ended up using our own mortgage provider for a better rate and opted out of using Zown’s lawyer. Frankly, we were worried the subpar service would carry through to closing, when reliability is crucial.

That said, there were a few bright spots. The showing experience was excellent. Bobby, our viewing agent, was fantastic — organized, knowledgeable, and always made our tours efficient and pressure-free. Easily a 10/10 experience with him.

We also appreciated the extra $2,000 rebate Zown offered on top of the 1% cashback during the offer process, a nice gesture.

Final Thoughts:
Zown is a great concept, but our experience suggests the execution doesn’t always match the promise. The savings were real, but came at the cost of consistent, quality service. Perhaps things would have gone differently with a different assigned agent. In hindsight, we could have talked our original agent about cashback prior to switching to Zown. We likely would have stayed with them, their support was far more consistent throughout.

Also worth noting, no one from Zown reached out on closing day. Not even our agent. While not entirely surprising at that point, it still felt like a missed opportunity to provide even basic follow-through.

Grateful for the cashback and our experience with our showing agent, Bobby! We still refer Zown to our friends who are willing to do all the work in terms of spending time daily to find the homes and comparisons of the areas of interest. The cashback does help.

Zown helped me to buy my first home. They have really good realtor who can work for you in all the phases of home buying. Thay have a team who is specialized in each and every step of home buying process. They are excellent negotiaters, i got home less than the market price. I would recommned zown to everyone becuase great srevice with great 1.5% cash back to home buyers.

Zown has truly impressed me. As a home buyer, the process can be overwhelming, but Zown's end-to-end system made it smooth, transparent, and stress-free. First of all, I would like to thank Mr. Rishard Rameez for launch this amazing service. Also huge thanks to Vinura Abhayasundara (Head of Sales) and the VP of Real Estate, Ibrahim for their expert guidance and hands-on support throughout. Their experience really shows, and they made me feel confident every step of the way. I also want to extend my appreciation to the incredible team of realtors at Zown — they are knowledgeable, responsive, and clearly passionate about helping clients. I'm very pleased with the service and highly recommend Zown.

Our experience with Zown was very positive overall. Like with any newer company, there were some small bumps in the process, but what impressed us most was how quickly and professionally they responded and corrected things.

They’re clearly still growing and learning, so while they’re not perfect yet, you can tell the team genuinely cares about helping people and doing better.

What truly made a difference for us was their down payment assistance program. Without it, we wouldn't have been able to buy the beautiful home with a walkout basement that we’re now so happy to call ours. 😊

We're very thankful for their support and wouldn’t hesitate to recommend them!

Zown's staff and down payment assistance has been top notch. Their team has been great at communicating everything to us and has been great to work with. They provided timely answers to everything and had great input as we looked into homes. Everything they do makes the process easier from assisting with the mortgage approval to the solicitor. It's a great program that has helped me and my wife find our first home. We're incredibly grateful for Zown's help.

We recently bought a home using Zown and had a mixed experience.

On the positive side, the concierge support was fantastic, shoutout to Ryan!—we always felt taken care of, and the mortgage broker they recommended was professional, knowledgeable, and a pleasure to work with. These parts of the service really stood out.

However, the real estate experience left a lot to be desired. We ended up working with three different realtors. The first didn’t feel fully transparent and expressed frustration about their compensation, which felt inappropriate and unprofessional. The second was very good, but was unable to complete the process. The third often turned conversations and parts of the process toward referral requests.

On top of that, the cashback we received was lower than what was advertised on their site. We were told this was due to a lack of understanding around the BC commission structure—fair enough, as this was their first deal here, but it still felt like we were part of a pilot project, without clear upfront expectations.

All in all, Zown has a great concept and excellent support people, but they need to improve their realtor network and ensure transparency around financial promises, especially when entering new markets like British Columbia.

Hello! I’ve been monitoring the real estate market in Canada to prepare for my first home purchase and came across Zown via a social media advertisement. The deals were so enticing that I had numerous questions! Fortunately, during our appointment, they took the time to thoroughly explain their process and, even more importantly, the details of their cashback offer. While there’s often a catch with such offers, I discovered that there’s none for the cashback provided to first-time buyers like us! You might assume there are contracts or agreements involved, but there aren’t—it’s straightforward. Zown simply returns a portion of their commission to us buyers without any conditions! Additionally, Ethan, our realtor throughout the entire process, has been outstanding! He understood our preferences perfectly and helped us locate our dream home in just a few days! If you’re considering buying a home, I strongly recommend Zown. You won’t be disappointed!

I saw an ad for Zown on IG and I thought their offering was very interesting. We were not really looking to purchase a home at the time but since they are offering downpayment assistance, I thought it might be interesting to just look.

We spoke with Sunny who explained to us how the downpayment assistance works. They are essentially giving the buyer part of the commission that they earn. The only thing we have to do is use their brokerage once we decide to sell our home (and there’s no set time when this needs to be done or no commitment to sell at all). We eventually found a place within our neighborhood that we really liked and made an offer. Ibrahim, our realtor, was awesome at negotiating for us! He used data to help us make an informed decision and he even managed to get the furniture from the house included in our offer! (The sellers were going to sell them separately, but having it all included in the offer is even better!) The funds from the downpayment assistance really helped with the closing costs and gave us a nice buffer.

Overall, we had a great experience with Zown, and working with Ibrahim was great. I would highly recommend using them! 🙂

My partner is working with the Zown to buy a first Home. Our experience has been great so far. I would highly recommend it.

We had such a wonderful experience with Zown. The entire process from onboarding with to closing was so seamless. We worked with Paul (Onboarding), and Kirthana (realtor) and both were pleasant to work with and also very accessible.

We would definitely recommend Zown to anyone looking to purchase a property.

We had an amazing experience with Zown as first-time home buyers. Like how it probably would be for many, we started this process with a fair bit of skepticism—especially when it came to choosing the right realtor. But right from the first conversation, Zown’s team made us feel comfortable. Their onboarding was smooth, honest, and built trust right away. In a market full of drama, confusion, and uncertainty, Zown stood out as a team that truly works with you and for you. We were especially thankful for Ethan and Ishtiaq, who were incredibly responsive—available at odd hours, patient with every question we had, and always willing to jump on a call to clarify things.

Thanks to their dedication and hard work, we found a home we love and closed within just three weeks. We couldn’t have asked for a better experience. This is a no-fluff, heart-in-the-right-place, genuinely trustworthy group of people. The other realtors who they work with, and who helped us during showings were also so amazing, very knowledgeable and really helpful (Geoff Harris, Mirza, Fahad Idrees, and Naheed Gul). The review is becoming a long one- but also key to share here that Zown has really put in effort to build a good community of all the people that buyers/ sellers would need during the process- our lawyer, mortgage agent, house inspector - we got connected through zown- and it helped us so much and saved us lot of additional effort and stress of finding the right people for these different jobs.

We are forever grateful and would recommend Zown to anyone looking to buy or sell. You won’t regret it!

Our experience with Zown was nothing short of exceptional during our homebuying journey. We needed a home that fit our budget and was in the right location to meet our needs. Zown made this process seamless and stress-free.

Right from the start, their team demonstrated unparalleled customer service, with a remarkable level of patience as we navigated through numerous property showings over two months. They took the time to understand exactly what we were looking for and were incredibly supportive throughout, ensuring we felt comfortable and informed at every step.

Zown excelled in organizing property viewings, ensuring we had access to all the homes that matched our criteria. Their negotiation skills were outstanding, as they tirelessly worked on our behalf to secure a deal that not only met our financial expectations but also included a cash-back offer—without any compromise on the quality of service.

As a first-time homebuyer, we were overwhelmed by the prices and upfront costs involved in getting into the market especially in Ontario. That’s when I came across Zown, and I’m so glad I did. Their unique model of offering part of their commission as upfront, non-repayable cash for a down payment was a good confidence boost to take the leap into buying a home.

The process was smooth, and I felt supported every step of the way, from mortgage pre-approval to viewing homes to closing. My agent was professional, responsive, and never pushy. All the 3rd parties (inspector, lawyer and etc) he recommended were top notch as well.

What sets Zown apart is not just the money they offer, but how they’ve redesigned the real estate game to be more approachable for regular people.

I’ve already recommended them to a few friends and will continue to do so.

As first-time home buyers, we couldn’t have asked for a better experience than what we had with Zown. Unlike other realtors, Zown was never pushy—we truly felt like they had our best interests at heart. Everything was clear, transparent, and easy to understand. It’s a one-stop shop where you get everything you need under one roof.

Special thanks to Ryan and Vinny for guiding us so patiently and making the entire process smooth and stress-free. We found our dream home, and it wouldn’t have been possible without you.

Highly recommend Zown to anyone looking for a genuine and professional real estate experience!
– Mohit & Rajdeep

Buying our first home was a huge milestone for us, and we couldn’t have done it without the amazing team at Zown. From the very beginning, you were patient, honest, and always available to answer our endless questions. You truly understood what this home meant to us, and your guidance every step of the way made all the difference.

Thank you for helping us turn our dream into reality—we’ll always be grateful for your support and professionalism.
– Mohit & Rajdeep

Zown’s support was a key reason we decided to seriously consider buying our first home. Throughout the entire process, we were consistently impressed with how helpful, professional, and responsive their agents were. Every interaction felt thoughtful and reassuring. We’re really grateful to have had Zown by our side.

We had an amazing experience buying our first home with Zown! From start to finish, the process was seamless and straightforward. Rishard and Ethan were fantastic—always quick to respond, incredibly helpful, and truly looked out for our best interests. Their professionalism and dedication made all the difference, and we always felt like we were in great hands. We’re so thankful for their support and would highly recommend Zown to anyone looking to buy a home!

Finding our first home was no easy task—it was a journey filled with uncertainty and a lot of questions. Thankfully, we found Zown, and the experience from start to finish exceeded our expectations. From our very first meeting with Rishard, the founder, we felt a genuine sense of care and professionalism. He took the time to understand our needs, which immediately gave us confidence in the process.

We were then introduced to our dedicated account manager, Ethan, who truly became our go-to person for everything. He was incredibly responsive, knowledgeable, and supportive throughout. From sourcing the right listings and arranging viewings, to coordinating with agents and guiding us through the negotiation phase, Ethan made what could have been a stressful process feel seamless and well-managed.

Zown offers a level of personalized service that’s hard to come by. If you’re looking for a one-stop shop for real estate advice and support—whether you’re buying your first home or your next—I’d wholeheartedly recommend Zown. They’re a team you can trust to be in your corner.

I had a great experience working with Zown. Ammar and the team were amazing throughout the entire process, we've signed the deal and now we're just eagerly waiting for the closing date!

Zown helped us find a house quicker than we could’ve even imagined. We specifically worked with Ryan, who was so helpful and prompt in answering all our questions, and making this huge decision easier for us. We highly recommend Zown to anyone looking for their next home.